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Night Shift At&T Customer Service Representative Jobs

AM/PM

Customer Service Representative

San Diego, CA · On-site

$16/hr

  • Retirement

  • PTO

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that ... Night Shift (Preferred) Overnight Shift (Preferred) Day Shift (Preferred) REQUIREMENTS

PLS

Night Customer Service Representative

Vernon, CA · On-site

$18.47 - $20.47/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Night Customer Service Representative This position is located at 123 E. Vernon, Los Angeles, CA 90011 PLS Overview: Why PLS? Because You Deserve Better! PLS -- which stands for People - Location ...

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Night Shift At T Customer Service Representative information

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How much do night shift at&t customer service representative jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for night shift at&t customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a night shift AT&T customer service representative?

Night Shift AT&T Customer Service Representatives are professionals who assist AT&T customers with inquiries, technical issues, billing questions, and service requests during overnight or late evening hours. They handle phone calls, emails, or live chats to provide support outside of regular business times, ensuring 24/7 customer care. These representatives are trained to handle a variety of customer needs and often work in call centers or remotely to maintain continuous service for AT&T users.

What are the key skills and qualifications needed to thrive as a night shift AT&T customer service representative?

To thrive as a Night Shift AT&T Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes bilingual capabilities are typically required. Patience, resilience, and the ability to stay positive during challenging interactions are important soft skills for this role. These skills ensure that customer issues are resolved efficiently, satisfaction remains high, and the company maintains a positive reputation, especially during less supervised night shifts.

What are some common challenges faced by night shift AT&T customer service representatives, and how can they be managed?

Night Shift AT&T Customer Service Representatives often encounter challenges such as managing fatigue due to non-traditional working hours and handling a higher proportion of urgent or complex customer issues, as support is limited at night. Effective time management, maintaining a consistent sleep schedule, and utilizing company-provided wellness resources can help mitigate fatigue. Additionally, strong communication skills and collaborating closely with team leads or escalation teams ensure that customer concerns are addressed efficiently, even during off-peak hours.

What is the difference between Night Shift At&T Customer Service Representative vs Night Shift Verizon Customer Service Representative?

AspectNight Shift At&T Customer Service RepresentativeNight Shift Verizon Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote work, fast-pacedCall centers, remote work, fast-paced
Employer & Industry UsageTelecommunications, customer support for AT&TTelecommunications, customer support for Verizon

Both roles involve providing customer support in a call center environment during night shifts. They require similar credentials and work in comparable settings within the telecommunications industry. The main difference lies in the employer, with AT&T and Verizon being the respective companies. Candidates should consider their familiarity with each brand and specific customer service protocols when choosing between these roles.

How long are shifts at AT&T?

Night shift AT&T Customer Service Representatives typically work 8-hour shifts, which may include evening, overnight, or early morning hours. Shift lengths can vary based on scheduling needs and company policies, with some roles requiring mandatory overtime or flexible hours to meet customer support demands.
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Night Shift At T Customer Service Representative jobs near you
Infographic showing various Night Shift At&T Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Temporary. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Customer Service Representative at Charlie

Denver, CO

$16.50 - $22.50/hr

Full-time

Re-posted 11 hours ago

Job description

Customer Service Responsibilities include: Creating detailed business plans to facilitate the attainment of goals and quotas Managing the entire sales cycle from finding a client to securing a deal Unearthing new sales opportunities through networking and turn them into long term partnerships Job brief We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You'll be directly responsible for the preservation and expansion of our customer base. The ideal candidate will have talent in sales and experience in customer service.

We expect you to be a reliable professional able to achieve balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them in long-term profitable relationships based on trust and mutual satisfaction. Responsibilities Create detailed business plans to facilitate the attainment of goals and quotas Manage the entire sales cycle from finding a client to securing a deal Unearth new sales opportunities through networking and turn them into long term partnerships Present products to prospective clients Provide professional after-sales support to enhance the customers' dedication Remain in frequent contact with the clients in your responsibility to understand their needs Respond to complaints and resolve issues aiming to customer contentment and the preservation of the company's reputation Negotiate agreements and keep records of sales and data equirements Proven experience as an Account Executive, or in other sales/customer service role Knowledge of market research, sales and negotiating principles Outstanding knowledge of MS Office; knowledge of CRM software (eg.

Salesforce) is a plus Excellent communication/presentation skills and ability to build relationships Organizational and time-management skills A business acumen Enthusiastic and passionate BSc or BA in business administration, sales or marketing

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