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Night Shift At&T Customer Service Representative Jobs

Sila

Customer Service Representative

Buffalo, NY · On-site

$21 - $23/hr

At T-Mark, we know great customer experiences start with great people. We're looking for a Customer Service Representative who enjoys helping others, thrives in a fast-paced environment, and knows ...

AM/PM

Customer Service Representative

San Diego, CA

$16/hr

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that ... Night Shift (Preferred) Overnight Shift (Preferred) Day Shift (Preferred) REQUIREMENTS

AMPM

Customer Service Representative

San Diego, CA · On-site

$17 - $23/hr

Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that ... Night Shift (Preferred) Overnight Shift (Preferred) Day Shift (Preferred) REQUIREMENTS

PLS

Night Customer Service Representative

Norwalk, CA · On-site

$18.47 - $20.47/hr

Night Customer Service Representative This position is located at 14020 Pioneer Blvd, Norwalk, CA 90650 PLS Overview: Why PLS? Because You Deserve Better! ® PLS -- which stands for People - Location ...

nathr

Customer Service Representative

Monroe, WA · Hybrid

$21 - $26/hr

If you thrive at problem-solving, and are passionate about providing exceptional customer ... Shiftdifferentials for afternoon and night shift positions * On demand pay * Emotional Health

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Night Shift At T Customer Service Representative information

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How much do night shift at&t customer service representative jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for night shift at&t customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a night shift AT&T customer service representative?

Night Shift AT&T Customer Service Representatives are professionals who assist AT&T customers with inquiries, technical issues, billing questions, and service requests during overnight or late evening hours. They handle phone calls, emails, or live chats to provide support outside of regular business times, ensuring 24/7 customer care. These representatives are trained to handle a variety of customer needs and often work in call centers or remotely to maintain continuous service for AT&T users.

What are the key skills and qualifications needed to thrive as a night shift AT&T customer service representative?

To thrive as a Night Shift AT&T Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and sometimes bilingual capabilities are typically required. Patience, resilience, and the ability to stay positive during challenging interactions are important soft skills for this role. These skills ensure that customer issues are resolved efficiently, satisfaction remains high, and the company maintains a positive reputation, especially during less supervised night shifts.

What are some common challenges faced by night shift AT&T customer service representatives, and how can they be managed?

Night Shift AT&T Customer Service Representatives often encounter challenges such as managing fatigue due to non-traditional working hours and handling a higher proportion of urgent or complex customer issues, as support is limited at night. Effective time management, maintaining a consistent sleep schedule, and utilizing company-provided wellness resources can help mitigate fatigue. Additionally, strong communication skills and collaborating closely with team leads or escalation teams ensure that customer concerns are addressed efficiently, even during off-peak hours.

What is the difference between Night Shift At&T Customer Service Representative vs Night Shift Verizon Customer Service Representative?

AspectNight Shift At&T Customer Service RepresentativeNight Shift Verizon Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, remote work, fast-pacedCall centers, remote work, fast-paced
Employer & Industry UsageTelecommunications, customer support for AT&TTelecommunications, customer support for Verizon

Both roles involve providing customer support in a call center environment during night shifts. They require similar credentials and work in comparable settings within the telecommunications industry. The main difference lies in the employer, with AT&T and Verizon being the respective companies. Candidates should consider their familiarity with each brand and specific customer service protocols when choosing between these roles.

How long are shifts at AT&T?

Night shift AT&T Customer Service Representatives typically work 8-hour shifts, which may include evening, overnight, or early morning hours. Shift lengths can vary based on scheduling needs and company policies, with some roles requiring mandatory overtime or flexible hours to meet customer support demands.
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Night Shift At T Customer Service Representative jobs near you
Infographic showing various Night Shift At&T Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Temporary. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

AT&T- Customer Service & Account Reps Needed

Excel Management Group

Panama City, FL

Full-time

Re-posted 13 days ago

Job description

Company Description

Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while,  fostering our team's growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivebring quality and results. Excel Management Group values teamwork within our agency and strives for good partnerships across all platforms.

Job Description

Enthusiastic, Sports Minded Reps Needed - Perfect for New Grads!

Talk sports, movies, and entertainment while building a career representing DIRECTV, the world's number one satellite entertainment company.

At EMG, we work inside some of the world's largest retailers acquiring new customers for Direct, helping directv promote their new products and services. Helping Directv build and enhance their marketing leading brand.

We offer a Competitive Hourly Wage (Based on 40 hours), PLUS omission and Weekly Bonuses. Our representatives receive a Guaranteed Pay Check at the end of each week. Our commission plan is very attractive. The most successful employees earn well above their guarantee!

The sky is the limit as we have the opportunity to staff hundreds of retail locations throughout the country.

Qualifications

We are looking for future leaders to grow into management roles within our company while focusing on the following areas:

~ Development of marketing campaigns and strategies

~ Customer Service and client Acquisition

~ Implementation of product launches

~ Rigorous leadership training

~ Those that excel leading and training others may be provided with the opportunity to open their own business representing our clients

~ In-store promotional advertising

If you are a candidate looking for a opportunity to grow with us in an exciting, fast- paced career, THEN APPLY TODAY!

THESE POSITIONS ARE IMMEDIATE AND FULL-TIME!

Management will review all submitted resumes and contact those they feel are most qualified.

THIS IS NOT A DOOR TO DOOR SALES OR TELEMARKETING POSITION!

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply