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Phone Customer Service Rep Jobs (NOW HIRING)

Tremron

Customer Service Representative

Lakeland, FL

$14.50 - $20/hr

Providing in-person and on-the-phone customer service to our contractors and customers. * Providing ... Working with Outside Sales Representatives. * Ensuring customer satisfaction. * Maintaining ...

SAPP BROS

Customer Service Representative

Omaha, NE · On-site

$15.50 - $21/hr

Join Our Team as a Full-Time Petroleum Customer Service Representative! At Sapp Bros. , we're all ... Support walk-in and phone customers, along with internal sales teams, by managing orders and ...

Domino's

Customer Service Representative (CSR)

Springfield, VT · On-site

$16 - $21.75/hr

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as ...

Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA ... Take customer orders (in-person or over the phone) working with our technology and Point of Sales ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as ...

Domino's

Customer Service Representative (CSR)

Peterborough, NH · On-site

$16.50 - $22.50/hr

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / ... You spend your workday in the office on the phone or computer, providing top-notch customer service ...

ATC Income Tax

Customer Service Phone Rep

Marietta, GA · On-site

$15 - $20.50/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed) ATTN :If hired, position will start immediately Monday, December 15, 2025 Training will be held via ...

ATCome Tax

Customer Service Phone Rep

Decatur, GA · On-site

$15.50 - $21.25/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed) ATTN : If hired, position will start immediately Monday, December 15, 2025 . Training will be held via ...

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Phone Customer Service Rep information

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How much do phone customer service rep jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for phone customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a phone customer service rep?

Phone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, and providing information about products or services. They act as the first point of contact for customers seeking help and are trained to handle inquiries, complaints, and technical support efficiently. Their goal is to ensure customer satisfaction by offering prompt and effective solutions, maintaining a positive attitude, and following company guidelines. These representatives often document interactions and escalate complex issues to higher-level support when needed.

What are the key skills and qualifications needed to thrive as a phone customer service rep?

To thrive as a Phone Customer Service Rep, you need strong verbal communication, active listening abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, problem-solving skills, and a positive attitude are standout soft skills for handling diverse customer concerns. These skills ensure efficient resolution of issues, high customer satisfaction, and effective team collaboration in a fast-paced environment.

What are some common challenges faced by phone customer service reps, and how are they typically addressed?

Phone Customer Service Reps often encounter challenges such as handling high call volumes, managing difficult or upset callers, and quickly resolving a wide variety of issues. Successful reps rely on strong communication and problem-solving skills, as well as support from team leads and ongoing training. Many organizations provide resources such as knowledge bases, escalation procedures, and regular coaching to help reps stay effective and reduce stress. Collaboration with teammates and supervisors is also key to sharing solutions and maintaining a positive work environment.

What is the difference between Phone Customer Service Rep vs Call Center Agent?

AspectPhone Customer Service RepCall Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentOffice or remote; handling customer inquiries via phoneCall centers; handling high volume calls, often in shifts
Industry UsageCustomer service across various industries like retail, telecom, bankingCustomer support, telemarketing, technical support in call centers
Search & Comparison IntentOften compared for customer service rolesOften compared for call center roles

Both roles involve assisting customers via phone, requiring similar skills and training. The main difference lies in the work environment and typical job functions, with Phone Customer Service Reps focusing on direct customer support and Call Center Agents often working in high-volume call centers handling various customer interactions.

How do I become a remote phone customer service representative?

To become a remote phone customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and a quiet, reliable internet connection. Many employers require familiarity with customer service software and may conduct remote interviews or assessments. Gaining experience in customer service or call center roles can improve your chances of securing a remote position.
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Phone Customer Service Rep jobs near you

Customer Service Representative

Tremron

Lakeland, FL

$14.50 - $20/hr

Full-time

Re-posted yesterday

Job description


We are seeking a Customer Service Representative to join our team!

*This is an on-site role, and will not be remote or hybrid, at any time.*

What We Offer:

  • Work in a team-oriented environment where collaboration is a priority.
  • Achieve your professional goals without sacrificing the balance between work and life.
  • A comprehensive benefits package with options to choose what works best for you and your family.

About the Role:

As a Customer Service Representative with Tremron, you are responsible for:

  • Providing in-person and on-the-phone customer service to our contractors and customers.
  • Providing technical assistance for installing and maintaining the products we sell.
  • Creating accurate and complete invoices/sales orders.
  • Working with Outside Sales Representatives.
  • Ensuring customer satisfaction.
  • Maintaining knowledge of products and their applications.
  • Knowing competitor products.
  • Assisting with dispatching and scheduling deliveries.
  • Completing daily paperwork.

About You:

The ideal candidate for this role will have:

  • A basic knowledge of Microsoft Office programs.
  • Good organizational and communication skills. 
  • Strong problem-solving skills.
  • Comfortability walking through Manufacturing Yards (which may be a dirtier/outdoor environment).

Ready to apply?

The process is simple.  Click on the “apply” button to get started or apply in person.