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Phone Customer Service Rep Jobs (NOW HIRING)

QUIKRETE

Customer Service Representative

Columbia, MO · On-site

$15.25 - $20.75/hr

Customer Service Representative We are seeking a Customer Service Representative to join our team ... Providing in-person and on-the-phone customer service to our contractors and customers. * Providing ...

SAPP BROS

Customer Service Representative

Omaha, NE · On-site

$15.50 - $21/hr

Join Our Team as a Full-Time Petroleum Customer Service Representative! At Sapp Bros. , we're all ... Support walk-in and phone customers, along with internal sales teams, by managing orders and ...

SAPP BROS

Customer Service Representative

Beatrice, NE · On-site

$15.50 - $21/hr

Join Our Team as a Full-Time Petroleum Customer Service Representative! Good pay with Full Benefits ... Support walk-in and phone customers, along with internal sales teams, by managing orders and ...

IICRC

Customer Service Representative

Cincinnati, OH · On-site

$17 - $19/hr

Customer Service Representative with Voda Cleaning & Restoration We are seeking a friendly and detail-oriented Phone Customer Service Representative to join our team. This role involves assisting ...

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Phone Customer Service Rep information

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How much do phone customer service rep jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for phone customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by Phone Customer Service Reps, and how are they typically addressed?

Phone Customer Service Reps often encounter challenges such as handling high call volumes, managing difficult or upset callers, and quickly resolving a wide variety of issues. Successful reps rely on strong communication and problem-solving skills, as well as support from team leads and ongoing training. Many organizations provide resources such as knowledge bases, escalation procedures, and regular coaching to help reps stay effective and reduce stress. Collaboration with teammates and supervisors is also key to sharing solutions and maintaining a positive work environment.

How can I make 2000 a week working from home?

A Phone Customer Service Representative can potentially earn $2,000 weekly by working full-time, handling high call volumes, and gaining experience or specialized skills. Some roles offer performance-based bonuses or incentives, and having strong communication skills and familiarity with customer service tools can improve earning potential.

What is the difference between Phone Customer Service Rep vs Call Center Agent?

AspectPhone Customer Service RepCall Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentOffice or remote; handling customer inquiries via phoneCall centers; handling high volume calls, often in shifts
Industry UsageCustomer service across various industries like retail, telecom, bankingCustomer support, telemarketing, technical support in call centers
Search & Comparison IntentOften compared for customer service rolesOften compared for call center roles

Both roles involve assisting customers via phone, requiring similar skills and training. The main difference lies in the work environment and typical job functions, with Phone Customer Service Reps focusing on direct customer support and Call Center Agents often working in high-volume call centers handling various customer interactions.

How can I become a call center rep?

To become a call center representative, you typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with computer systems or call center software can be helpful, and some employers may require specific training or certifications. Good problem-solving abilities and patience are important for success in this role.

What are phone customer service representatives?

Phone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, and providing information about products or services. They act as the first point of contact for customers seeking help and are trained to handle inquiries, complaints, and technical support efficiently. Their goal is to ensure customer satisfaction by offering prompt and effective solutions, maintaining a positive attitude, and following company guidelines. These representatives often document interactions and escalate complex issues to higher-level support when needed.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized technical support, such as customer service managers or technical support engineers, with salaries reaching six figures in some cases. These positions typically require extensive experience, strong leadership skills, and industry-specific knowledge or certifications.

What are the key skills and qualifications needed to thrive as a Phone Customer Service Rep, and why are they important?

To thrive as a Phone Customer Service Rep, you need strong verbal communication, active listening abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, problem-solving skills, and a positive attitude are standout soft skills for handling diverse customer concerns. These skills ensure efficient resolution of issues, high customer satisfaction, and effective team collaboration in a fast-paced environment.

What job makes $10,000 a month without a degree?

A Phone Customer Service Representative typically does not earn $10,000 a month without significant experience, advanced skills, or working in high-paying industries like technology or finance. High earnings in customer service roles are rare and usually involve management, specialized technical support, or commission-based sales positions. Most roles with such income levels require specialized skills, certifications, or leadership responsibilities.
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What job categories do people searching Phone Customer Service Rep jobs look for? The top searched job categories for Phone Customer Service Rep jobs are:
Phone Customer Service Rep jobs near you
Phone (Inbound) Customer Service ($24.64/hr)

Phone (Inbound) Customer Service ($24.64/hr)

Rock Coast Personnel

Portland, ME

$24.64/hr

Full-time

Posted 23 days ago

Key responsibilities

  • Answer customer questions over the phone.

  • Update customer information using keyboard and administrative skills.

Job description

An experienced phone CSR is needed for an inbound phone customer service position. Candidates must have good keyboard and administrative skills to update customer information along with the ability to answer customer questions. This position is based out of Portland, it is not a remote position. Cash handling / accounts receivable experience is a big plus.
This is a Monday through Friday, 9:30am to 6pm position and starting pay is $24.64 an hour.
This is NOT a remote position.
Please submit resumes and/or call 799-6732.