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Phone Customer Service Rep Jobs (NOW HIRING)

CSR/Dispatch Lead

Columbus, OH ยท On-site

$60K/yr

As a CSR/Dispatch Lead, you will earn a competitive wage of up to $65,000/yr, depending on ... Onboarding new customers and jobs via good phone customer service Assist Project Managers in the ...

CSR/Dispatch Lead

Columbus, OH ยท On-site

$50K - $65K/yr

As a CSR/Dispatch Lead, you will earn a competitive wage of up to $65,000/yr, depending on ... Onboarding new customers and jobs via good phone customer service Assist Project Managers in the ...

Customer Service Representative

Beatrice, NE ยท On-site

$15.50 - $21/hr

Join Our Team as a Full-Time Petroleum Customer Service Representative! Good pay with Full Benefits ... Support walk-in and phone customers, along with internal sales teams, by managing orders and ...

Customer Service Representative (CSR)

Peterborough, NH ยท On-site

$16.50 - $22.50/hr

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as ...

Customer Service Representative (CSR)

Lee, MA ยท On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee ... Take customer orders (in-person or over the phone) working with our technology and Point of Sales ...

Customer Service Representative (CSR)

Springfield, VT ยท On-site

$16 - $21.75/hr

The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or over the phone. You will be the face and voice to Domino's customers as ...

Customer Service Representative (CSR)

Northfield, VT ยท On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield ... Take customer orders (in-person or over the phone) working with our technology and Point of Sales ...

Customer Service Representative Job Responsibilities: * Manage a large volume of customer ... Answer approximately 75 - 100 in-bound phone calls per day. * Use software system to research ...

Customer Service Phone Rep

Marietta, GA ยท On-site

$15 - $20.50/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed) ATTN :If hired, position will start immediately Monday, December 15, 2025 Training will be held via ...

CSR / Customer Service Rep

Pacifica, CA ยท On-site

$18 - $25/hr

You spend your workday in the office on the phone or computer, providing top-notch customer service ... As an efficient Customer Service Representative, you organize the days and weeks ahead to avoid ...

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Phone Customer Service Rep information

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How much do phone customer service rep jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for phone customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

A Phone Customer Service Representative typically does not earn $4,000 weekly without additional experience or bonuses. High-paying roles in sales, real estate, or specialized technical support may reach that level, often requiring strong communication skills, industry knowledge, or certifications. Most roles paying this amount consistently without a degree are rare and usually involve commission or performance-based pay structures.

What are some common challenges faced by Phone Customer Service Reps, and how are they typically addressed?

Phone Customer Service Reps often encounter challenges such as handling high call volumes, managing difficult or upset callers, and quickly resolving a wide variety of issues. Successful reps rely on strong communication and problem-solving skills, as well as support from team leads and ongoing training. Many organizations provide resources such as knowledge bases, escalation procedures, and regular coaching to help reps stay effective and reduce stress. Collaboration with teammates and supervisors is also key to sharing solutions and maintaining a positive work environment.

How can I make $2000 a week working from home?

A Phone Customer Service Representative can potentially earn $2000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills. Some roles offer performance-based bonuses or incentives that can increase earnings, but reaching this level consistently may require advanced skills, certifications, or working for companies with higher pay scales. It is important to consider the job's pay structure, schedule, and required tools such as a reliable phone and internet connection.

What is the difference between Phone Customer Service Rep vs Call Center Agent?

AspectPhone Customer Service RepCall Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentOffice or remote; handling customer inquiries via phoneCall centers; handling high volume calls, often in shifts
Industry UsageCustomer service across various industries like retail, telecom, bankingCustomer support, telemarketing, technical support in call centers
Search & Comparison IntentOften compared for customer service rolesOften compared for call center roles

Both roles involve assisting customers via phone, requiring similar skills and training. The main difference lies in the work environment and typical job functions, with Phone Customer Service Reps focusing on direct customer support and Call Center Agents often working in high-volume call centers handling various customer interactions.

What are phone customer service representatives?

Phone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, and providing information about products or services. They act as the first point of contact for customers seeking help and are trained to handle inquiries, complaints, and technical support efficiently. Their goal is to ensure customer satisfaction by offering prompt and effective solutions, maintaining a positive attitude, and following company guidelines. These representatives often document interactions and escalate complex issues to higher-level support when needed.

Is CSR a stressful job in BPO?

A Phone Customer Service Representative (CSR) in a BPO typically faces stress due to high call volumes, customer complaints, and performance targets. The job requires strong communication skills, patience, and the ability to handle difficult situations, which can contribute to stress levels depending on individual resilience and work environment.

How much does Amazon remote customer service pay?

Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work independently in a home environment.

What are the key skills and qualifications needed to thrive as a Phone Customer Service Rep, and why are they important?

To thrive as a Phone Customer Service Rep, you need strong verbal communication, active listening abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, problem-solving skills, and a positive attitude are standout soft skills for handling diverse customer concerns. These skills ensure efficient resolution of issues, high customer satisfaction, and effective team collaboration in a fast-paced environment.
More about Phone Customer Service Rep jobs
What cities are hiring for Phone Customer Service Rep jobs? Cities with the most Phone Customer Service Rep job openings:
Phone (Inbound) Customer Service ($24.64/hr)

Phone (Inbound) Customer Service ($24.64/hr)

Rock Coast Personnel

Portland, ME โ€ข On-site

$24.64/hr

Full-time

Re-posted 14 days ago


Job description

An experienced phone CSR is needed for an inbound phone customer service position. Candidates must have good keyboard and administrative skills to update customer information along with the ability to answer customer questions. This position is based out of Portland, it is not a remote position. Cash handling / accounts receivable experience is a big plus.
This is a Monday through Friday, 9:30am to 6pm position and starting pay is $24.64 an hour.
This is NOT a remote position.
Please submit resumes and/or call 799-6732.