ZipRecruiter

Log In

1

Phone Customer Service Rep Jobs (NOW HIRING)

Seaway Plumbing Inc

Be Seen First

Customer Service Representative (CSR)

Princeton, FL · On-site

$17 - $22/hr

We're looking for an exceptional Customer Service Representative who understands that every phone call is an opportunity to create an outstanding customer experience. If you're organized, personable ...

Seaway Plumbing Inc

Be Seen First

Customer Service Representative (CSR)

Princeton, FL · On-site

$17 - $22/hr

We're looking for an exceptional Customer Service Representative who understands that every phone call is an opportunity to create an outstanding customer experience. If you're organized, personable ...

Poolcorp

Customer Service Representative

Menlo Park, CA

$28 - $29/hr

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow ... Eagerly greets walk-in and phone customers, and listens to understand their needs and challenges.

Poolcorp

Customer Service Representative

Prescott, AZ

$19/hr

Monday-Friday 7am-4pm The Job The Customer Service Representative (CSR) empowers our customers to ... Eagerly greets walk-in and phone customers, and listens to understand their needs and challenges.

New

Poolcorp

Customer Service Representative

Lakewood, WA · On-site

$20 - $23/hr

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow ... Eagerly greets walk-in and phone customers, and listens to understand their needs and challenges.

Poolcorp

Customer Service Representative

Sarasota, FL

$20/hr

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow ... Eagerly greets walk-in and phone customers, and listens to understand their needs and challenges.

Poolcorp

Customer Service Representative

Bellevue, WA · On-site

$22 - $30/hr

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow ... Eagerly greets walk-in and phone customers, and listens to understand their needs and challenges.

Poolcorp

Customer Service Representative

Stuart, FL

$20/hr

The Job The Customer Service Representative (CSR) empowers our customers to build, manage and grow ... Eagerly greets walk-in and phone customers, and listens to understand their needs and challenges.

US Gold Bureau

Customer Service Rep

Leander, TX

$15.25 - $20.75/hr

Computer, phone, copier, fax machine, scanner, headset *We are an Equal Employment Opportunity Employer Job Type: Full-time Job Type: Full-time Requirements Competencies The CSR I must possess the ...

Dog House

Customer Service Representative

Brunswick, ME

$16.25 - $22.25/hr

Full-time Customer Service Representative Are you outgoing? Do you love helping people? Do you ... Must enjoy speaking on the phone * Portray confidence on the phone * Exceptional customer service ...

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsPhone Customer Service Rep Jobs

Phone Customer Service Rep information

See salary details

$9

$18

$26

How much do phone customer service rep jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for phone customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a phone customer service rep?

Phone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, and providing information about products or services. They act as the first point of contact for customers seeking help and are trained to handle inquiries, complaints, and technical support efficiently. Their goal is to ensure customer satisfaction by offering prompt and effective solutions, maintaining a positive attitude, and following company guidelines. These representatives often document interactions and escalate complex issues to higher-level support when needed.

What are the key skills and qualifications needed to thrive as a phone customer service rep?

To thrive as a Phone Customer Service Rep, you need strong verbal communication, active listening abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is typically required. Patience, problem-solving skills, and a positive attitude are standout soft skills for handling diverse customer concerns. These skills ensure efficient resolution of issues, high customer satisfaction, and effective team collaboration in a fast-paced environment.

What are some common challenges faced by phone customer service reps, and how are they typically addressed?

Phone Customer Service Reps often encounter challenges such as handling high call volumes, managing difficult or upset callers, and quickly resolving a wide variety of issues. Successful reps rely on strong communication and problem-solving skills, as well as support from team leads and ongoing training. Many organizations provide resources such as knowledge bases, escalation procedures, and regular coaching to help reps stay effective and reduce stress. Collaboration with teammates and supervisors is also key to sharing solutions and maintaining a positive work environment.

What is the difference between Phone Customer Service Rep vs Call Center Agent?

AspectPhone Customer Service RepCall Center Agent
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentOffice or remote; handling customer inquiries via phoneCall centers; handling high volume calls, often in shifts
Industry UsageCustomer service across various industries like retail, telecom, bankingCustomer support, telemarketing, technical support in call centers
Search & Comparison IntentOften compared for customer service rolesOften compared for call center roles

Both roles involve assisting customers via phone, requiring similar skills and training. The main difference lies in the work environment and typical job functions, with Phone Customer Service Reps focusing on direct customer support and Call Center Agents often working in high-volume call centers handling various customer interactions.

How do I become a remote phone customer service representative?

To become a remote phone customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and a quiet, reliable internet connection. Many employers require familiarity with customer service software and may conduct remote interviews or assessments. Gaining experience in customer service or call center roles can improve your chances of securing a remote position.
More about Phone Customer Service Rep jobs

What cities are hiring for Phone Customer Service Rep jobs?

Cities with the most Phone Customer Service Rep job openings:

What job categories do people searching Phone Customer Service Rep jobs look for?

The top searched job categories for Phone Customer Service Rep jobs are:

Phone Customer Service Rep jobs near you

Customer Service Representative (CSR)

AV Taxi Rides

Baton Rouge, LA

$18 - $28/hr

Full-time

Medical, Dental, Vision, PTO

Posted 22 days ago

Job description

Job Overview

AV Taxi Rides is seeking a motivated and customer-focused Customer Service Representative (CSR) to join our team in Baton Rouge. This position is ideal for individuals looking to start a career in customer service while supporting daily transportation operations and assisting customers with ride-related inquiries.

Key Responsibilities
  • Respond to customer inquiries via phone, email, and in person
  • Assist customers with ride bookings, scheduling changes, and service-related questions
  • Provide accurate information regarding transportation services and company policies
  • Coordinate with dispatch and operations teams to support customer needs
  • Update customer information within company systems
  • Deliver excellent customer service in every interaction
Qualifications
  • High school diploma or equivalent required
  • Strong communication and interpersonal skills
  • Basic computer proficiency and data entry skills
  • Ability to multitask and work in a fast-paced environment
  • Professional and customer-focused attitude
Salary Range

$18 – $28 per hour, based on experience and qualifications

Benefits
  • Paid training
  • Paid time off (PTO)
  • Health, dental, and vision insurance eligibility
  • Opportunities for career growth and advancement
  • Employee transportation discounts
  • Stable full-time schedule
  • Supportive and collaborative work environment