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3Rd Shift Customer Service Jobs (NOW HIRING)

NOW HIRING - 3RD SHIFT TEAM MEMBERS! Join our team in Peosta and earn $17 per hour ($15 base pay ... From customer service and cashiering to food preparation and keeping our store looking great, you ...

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3Rd Shift Customer Service information

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How much do 3rd shift customer service jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for 3rd shift customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a 3rd shift customer service?

A 3rd Shift Customer Service job involves assisting customers during overnight hours, typically between late evening and early morning. Responsibilities include answering inquiries, resolving issues, processing orders, and providing support via phone, email, or chat. This role is common in industries that operate 24/7, such as healthcare, IT support, and retail. It requires strong communication skills, problem-solving abilities, and the ability to work independently during less supervised hours.

What are the key skills and qualifications needed to thrive in 3rd shift customer service?

To thrive as a 3rd Shift Customer Service representative, you need strong communication skills, problem-solving abilities, reliability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic troubleshooting tools is often necessary. Patience, resilience, and the ability to remain calm and professional under pressure are highly valued soft skills. These qualifications are important to provide consistent, effective support to customers during off-hours, ensuring customer satisfaction and smooth business operations.

What are the unique challenges of working a 3rd shift customer service role, and how can I succeed in this environment?

Working a 3rd shift customer service position typically involves supporting customers during late-night or early-morning hours, which can require adjusting to a nontraditional sleep schedule. You may encounter fewer supervisors on-site, so autonomy, responsibility, and strong decision-making skills are especially important. Success in this role often means being able to work independently, maintain high energy levels during quieter periods, and handle customer issues promptly despite limited immediate support. Employers also appreciate those who can communicate effectively with daytime teams to ensure smooth service continuity. If you are adaptable and can establish a consistent routine, you are likely to find the 3rd shift both rewarding and impactful.

More about 3Rd Shift Customer Service jobs

What cities are hiring for 3Rd Shift Customer Service jobs?

Cities with the most 3Rd Shift Customer Service job openings:

What are the most commonly searched types of Customer Service jobs?

The most popular types of Customer Service jobs are:

What states have the most 3Rd Shift Customer Service jobs?

States with the most job openings for 3Rd Shift Customer Service jobs include:

Infographic showing various 3Rd Shift Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

3rd Shift Customer Service -Peosta

Kwik Stop

Peosta, IA • On-site

$17/hr

Part-time

This job post has expired 3 days ago. Applications are no longer accepted.


Kwik Stop (Nebraska) rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

NOW HIRING – 3RD SHIFT TEAM MEMBERS!

Join our team in Peosta and earn $17 per hour ($15 base pay + $2/hour overnight premium from 10 PM–6 AM)!

At Kwik Stop, you'll enjoy a fast-paced work environment where no two shifts are the same. From customer service and cashiering to food preparation and keeping our store looking great, you'll stay busy and make a difference in your community.

 Part-time or full-time opportunities
 Flexible scheduling
Work independently and as part of a team
Growth opportunities

 Free coffee and fountain soda while you work

Ready to start your next opportunity with a locally owned company that cares about its employees and community? Apply online or stop by our Peosta location to complete a quick application today!


What Kwik Stop (Nebraska) employees say

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Hours and flexibility

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