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3Rd Shift Customer Service Jobs (NOW HIRING)

Stepp's Towing

Customer Service - 3rd shift

Tampa, FL · On-site

$19/hr

As the first point of contact for our clients, the Customer Service Agent is responsible for ... Pay * $19 / hourly Schedule * 3rd shift - Four-day workweek consisting of three 12-hour overnight ...

Stepp's Towing

Customer Service - 3rd shift

Tampa, FL · On-site

$19/hr

As the first point of contact for our clients, the Customer Service Agent is responsible for ... Pay * $19 / hourly Schedule * 3rd shift - Four-day workweek consisting of three 12-hour overnight ...

Synchrony Pharmacy Columbus

Customer Care Rep

Hilliard, OH · On-site

$15.25 - $20.50/hr

Provide support to 3rd shift pharmacist and pharmacy team as delegated. * Ensure that our customers ... Customer service skills * Telephone etiquette skills * Able to sit for long periods of time

Taco Bell

WEEKEND Shift Customer Service

Beckley, WV

$10/hr

Free Meals during your shift * Flexible Scheduling * Fun Work Environment * Paid Training ... Early Access to New Menu Items The successful Customer Service Crew Member is able to: * Greet and ...

Gibbs Oil Company

Customer Service Associate

Exeter, NH · On-site

$14.75 - $20.25/hr

As a 2nd Shift Customer Service Associate, you will be responsible for providing excellent customer service during the afternoon and evening hours. Your role includes operating the cash register ...

Gibbs Oil Company

Customer Service Associate

Exeter, NH · On-site

$14.75 - $20.25/hr

As a 2nd Shift Customer Service Associate, you will be responsible for providing excellent customer service during the afternoon and evening hours. Your role includes operating the cash register ...

Chick-fil-A

Morning Shift Customer Service

Mobile, AL · On-site

$12 - $16/hr

... customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every ...

Chick-Fil-A

Morning Shift Customer Service

Mobile, AL · On-site

$12 - $16/hr

... customers. We will teach you everything else you need to know! Successful Team Members will conduct themselves in a positive attitude and truthful character demonstrating 2nd mile service to every ...

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How much do 3rd shift customer service jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for 3rd shift customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a 3rd Shift Customer Service job?

A 3rd Shift Customer Service job involves assisting customers during overnight hours, typically between late evening and early morning. Responsibilities include answering inquiries, resolving issues, processing orders, and providing support via phone, email, or chat. This role is common in industries that operate 24/7, such as healthcare, IT support, and retail. It requires strong communication skills, problem-solving abilities, and the ability to work independently during less supervised hours.

What are the unique challenges of working a 3rd shift customer service role, and how can I succeed in this environment?

Working a 3rd shift customer service position typically involves supporting customers during late-night or early-morning hours, which can require adjusting to a nontraditional sleep schedule. You may encounter fewer supervisors on-site, so autonomy, responsibility, and strong decision-making skills are especially important. Success in this role often means being able to work independently, maintain high energy levels during quieter periods, and handle customer issues promptly despite limited immediate support. Employers also appreciate those who can communicate effectively with daytime teams to ensure smooth service continuity. If you are adaptable and can establish a consistent routine, you are likely to find the 3rd shift both rewarding and impactful.

What are the key skills and qualifications needed to thrive in the 3Rd Shift Customer Service position, and why are they important?

To thrive as a 3rd Shift Customer Service representative, you need strong communication skills, problem-solving abilities, reliability, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic troubleshooting tools is often necessary. Patience, resilience, and the ability to remain calm and professional under pressure are highly valued soft skills. These qualifications are important to provide consistent, effective support to customers during off-hours, ensuring customer satisfaction and smooth business operations.

More about 3Rd Shift Customer Service jobs
What cities are hiring for 3Rd Shift Customer Service jobs? Cities with the most 3Rd Shift Customer Service job openings:
What are the most commonly searched types of Customer Service jobs? The most popular types of Customer Service jobs are:
What states have the most 3Rd Shift Customer Service jobs? States with the most job openings for 3Rd Shift Customer Service jobs include:
What job categories do people searching 3Rd Shift Customer Service jobs look for? The top searched job categories for 3Rd Shift Customer Service jobs are:
3Rd Shift Customer Service jobs near you
Infographic showing various 3Rd Shift Customer Service job openings in the United States as of July 2026, with employment types broken down into 79% Full Time, 15% Part Time, 1% Temporary, 3% Contract, and 2% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Coordinator - 3rd Shift

Customer Service Coordinator - 3rd Shift

Total Quality Logistics

Cincinnati, OH • On-site

$17.50/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 4 days ago

Total Quality Logistics rating

6.0

Company rating: 6.0 out of 10

Based on 115 frontline employees who took The Breakroom Quiz

313th of 355 rated logistics

Job description

General information
Country
USA
State
Ohio
City
Cincinnati
Descriptions & requirements
About the role:
As a Third-Shift Customer Service Representative for TQL, you'll be the critical link between our sales teams and transportation partners. In this fast-paced, entry-level role, you'll ensure shipments stay on track by handling inbound and outbound calls and emails, tracking shipments, and resolving issues as they arise. Your work keeps freight moving and relationships strong. Customer service is the foundation of TQL's success. In a business where speed, accuracy, and reliability matter most, our team sets the standard by delivering proactive communication, real-time problem-solving, and exceptional support. Every interaction is an opportunity to strengthen trust and reinforce TQL's commitment to being the industry leader in service excellence.
What's in it for you:
  • Compensation starting at $17.50 per hour + $2.50 shift differential
  • Outstanding career growth potential
  • Comprehensive benefits package
    • Health, dental and vision coverage
    • 401(k) with company match
    • Perks including employee discounts, financial wellness planning, tuition reimbursement and more
  • Certified Great Place to Work with 900+ lifetime workplace award wins

Who we're looking for:
  • You have a passion for delivering excellent customer service
  • You enjoy solving problems
  • You maintain a calm, professional demeanor under pressure
  • You communicate clearly and work well within a team
  • You're organized, with a high attention to detail
  • You have a strong work ethic with a history of reliability
  • You're professionally driven, and career motivated
  • You are comfortable working in a fast-paced office environment

What you'll be doing:
  • Manage a high volume of inbound and outbound phone calls and emails, ensuring shipments are on schedule
  • Help resolve shipping issues with a high sense of urgency and professionalism
  • Document and manage all tasks in our internal systems
  • Provide updates and communicate directly with the internal sales and support teams

Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com

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