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Remote Desktop Support Engineer Jobs (NOW HIRING)

Addison Group

Desktop Support Engineer

Austin, TX · Remote

$28/hr

Position: Desktop Support Engineer Duration: 6 month contract (with potential to extend and/or ... Configure and maintain wired and wireless networks, VPNs, and remote access solutions * Manage IP ...

ACS Consultancy Services

Desktop Engineer

Albany, NY · Remote

Desktop Engineer Location : Remote We are currently seeking candidates who meet the following ... Experience in remote desktop support tools (e.g., Bomgar, TeamViewer, AnyDesk). * Certifications ...

HOPCo

Desktop Support Engineer

Phoenix, AZ · On-site +1

... IT/Desktop Support field. Proficient with all Windows operating systems • Must have at least ... remote telework • On-site as needed PHYSICAL/MENTAL DEMANDS • Requires sitting and standing ...

Noblesoft Technologies

Desktop Support

Melbourne, FL · Remote

$20.75 - $26.25/hr

Role: Remote Desktop Support Location: - Melbourne, FL Primary: * IP Phone support experience necessary * Expert in handling Office Applications i.e Outlook ,MS Teams , Zoom Conferencing

Blue Mantis

Desktop Support Engineer L1 - PR

$21 - $25/hr

Desktop Support Engineer L1 - PR Department: Blue Mantis Employment Type: Full Time Location ... Remote Compensation: $21.00 - $25.00 / hour Description This requisition has been created to ...

Detroit IT

Apple Support Specialist

Troy, MI · Remote

Provide onsite and remote desktop support for OSX clients 10.4 to to 10.9. User account setup using local, open directory and active directory. Migration of user data from system to system. Imaging ...

LRS

Desktop Support

$18 - $28/hr

Codeworks, an LRS company is seeking an experienced Desktop Support Analyst for a contract role for. This role focuses on workstation hardware and software support, operating system maintenance ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity ... Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity ... Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity ... Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ...

System One

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity ... Experience using ConnectWise Remote Support Software * Experience using CyberArk Workforce Password ...

Addison Group

Field Desktop Support Analyst

Midland, TX · Remote

$31.25 - $33.75/hr

The analyst delivers support in person, by phone, through email, and by using remote support tools, ensuring timely and effective resolution of desktop and end-user technology issues. * This role ...

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Remote Desktop Support Engineer information

See salary details

$10

$26

$45

How much do remote desktop support engineer jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for remote desktop support engineer in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

More about Remote Desktop Support Engineer jobs

What cities are hiring for Remote Desktop Support Engineer jobs?

Cities with the most Remote Desktop Support Engineer job openings:

What are the most commonly searched types of Desktop Support Engineer jobs?

The most popular types of Desktop Support Engineer jobs are:

What states have the most Remote Desktop Support Engineer jobs?

States with the most job openings for Remote Desktop Support Engineer jobs include:

What are popular job titles related to Remote Desktop Support Engineer jobs?

For Remote Desktop Support Engineer jobs, the most frequently searched job titles are:

Infographic showing various Remote Desktop Support Engineer job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.

Desktop Support Engineer

Austin, TX • Remote

Addison Group
See more jobs at Addison Groupexternal

$28/hr

Contractor

Dental, Vision, Retirement

Posted 15 days ago

Job description

Position: Desktop Support Engineer 

Duration: 6 month contract (with potential to extend and/or convert after 6 months)

Pay: $28/HR

Work Location: North Austin

This position is 5 days per week onsite (Monday-Friday)

This position is eligible to enroll in medical, dental, vision after 60 days. In addition, this position is eligible to enroll in a 401(k) after 90 days.

We are hiring a hands-on Desktop Support Technician to support and maintain enterprise network infrastructure while playing a key role in the setup and configuration of network environments for new office and facility locations. This position is ideal for someone who enjoys working across networking, security, and systems administration in a fast-paced environment.

Responsibilities

  • Administer and support enterprise network infrastructure, including routers, switches, firewalls, and wireless access points
  • Configure and maintain wired and wireless networks, VPNs, and remote access solutions
  • Manage IP addressing, VLANs, DHCP, and DNS services
  • Monitor network performance and troubleshoot connectivity issues
  • Implement and maintain network security controls and access management
  • Administer Microsoft Entra ID (Azure AD) and Active Directory environments
  • Support site-to-site connectivity and SD-WAN technologies
  • Deploy, configure, and maintain network hardware
  • Create and maintain network documentation, diagrams, and disaster recovery procedures
  • Assist with network setup and infrastructure deployments for new office locations and facilities

Required Qualifications

  • 3+ years of experience in a Network Administrator, Systems Administrator, or similar IT infrastructure role within an enterprise environment
  • Hands-on experience with Cisco and Meraki networking solutions
  • Strong knowledge of networking concepts, including routing, switching, VLANs, VPNs, DHCP, and DNS
  • Experience administering and securing Microsoft 365 environments
  • Experience with Active Directory, including user management, Group Policy administration, and access controls
  • Strong troubleshooting skills and ability to resolve network and connectivity issues

Preferred Qualifications

  • Experience with Microsoft Entra ID (Azure AD)
  • Experience supporting SD-WAN and site-to-site networking solutions
  • Exposure to network security best practices and firewall administration
  • Experience with infrastructure deployments, office relocations, or greenfield network implementations

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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