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Remote Desktop Support Engineer Jobs (NOW HIRING)

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

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L2 Cisco Network Support Engineer - Remote Contract Duration: 6-8 Weeks Schedule: 40 Hours per Week ... Desktops, Laptops, Servers, Printers, POS systems, and LCDs. We have hundreds of team members ...

New

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite - onsite ... Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management ...

This role is mostly remote within the State of Wisconsin but may require coming into the central office on a monthly basis for implementations, meetings, etc. The client is seeking a Desktop Support ...

Field Desktop Support Analyst

Midland, TX · Remote

$31.25 - $33.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The analyst delivers support in person, by phone, through email, and by using remote support tools, ensuring timely and effective resolution of desktop and end-user technology issues. * This role ...

Field Desktop Support Analyst

Midland, TX · Remote

$31.25 - $33.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

The analyst delivers support in person, by phone, through email, and by using remote support tools, ensuring timely and effective resolution of desktop and end-user technology issues. * This role ...

Desktop Support Specialist

New York, NY · Remote

$25 - $30/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Job Title: Desktop Support Specialist Industry: Information Technology / Professional Services ... Partner with remote IT colleagues to resolve issues and support broader organizational initiatives.

Hybrid Desktop Support Analyst

Greenville, SC · On-site +1

$21 - $28.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Helion has a remote support staff of over 100 technicians and local Field Engineers to support our ... Helion is actively recruiting a new Hybrid Desktop Support Analyst (DSA) for our Tier 1 team. The ...

Desktop Support IV

Madison, WI · Remote

$25 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a remote position with occasional office/site visits for troubleshooting and/or project ... by Desktop Support Supervisor Skillsets: Top Required Skills & Years of Experience: • Tier 3 ...

New

Desktop Support IV

Madison, WI · Remote

$25 - $29/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

This is a remote position with occasional office/site visits for troubleshooting and/or project ... by Desktop Support Supervisor Skillsets: Top Required Skills & Years of Experience: • Tier 3 ...

New

As a member of the Global End User Support team, the successful candidate will be primarily ... remote connectivity, VPN, building laptops/desktops, installing end user equipment (monitors ...

... Desktop Support Technician. The schedule is Friday-Monday and the hours are * Friday - 4:30pm to 9 ... Responsibilities • Provide remote support to our geographically diverse nationwide clients using ...

New

Cloud Support Engineer

$80K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About this Position The Cloud Support Engineer provides advanced remote technical support for Cloud@Work clients across hosted desktop, server, network, identity, backup, and application-adjacent ...

Desktop Support

Pensacola, FL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls daily to provide technical support/troubleshooting * Provide support via web queues, outbound interactions, and ...

Desktop Support

Pensacola, FL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls daily to provide technical support/troubleshooting * Provide support via web queues, outbound interactions, and ...

... Remote Desktop Connection Manager, PuTTY, iLO, iDRAC, and Microsoft Teams. * Experience with ticketing and workflow systems such as ICM, ServiceNow, and Azure DevOps. * Basic understanding of ...

Desktop Support

Pensacola, FL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls daily to provide technical support/troubleshooting * Provide support via web queues, outbound interactions, and ...

Client Support Technician

Miami, FL · On-site +1

$18.90/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

They work to resolve customer inquiries via phone, email, and remote desktop support using all available tools and resources. They can easily adapt to change, follow process and procedure, and ...

Desktop Support

Pensacola, FL · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours: 40.0 Responsibilities * Respond to inbound calls daily to provide technical support/troubleshooting * Provide support via web queues, outbound interactions, and ...

Showing results 21-40

Remote Desktop Support Engineer information

See salary details

$10

$26

$45

How much do remote desktop support engineer jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote desktop support engineer in the United States is $27.00, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $30.77 per hour, depending on experience, location, and employer.

What does a remote desktop support engineer do?

As a remote desktop support engineer, your job is to work from home to install, troubleshoot, and configure software for your company’s computers. Remote desktop support engineers may also guide others through installing hardware, but the remote nature of this job limits your ability to install it yourself. Desktop support engineers frequently apply updates and security fixes, teach users how to use new software, respond to emergency problems, and use a variety of techniques and systems to resolve problems. You often use the telephone, email, and live chat software to communicate with other employees, and you may use remote access software to control a distant computer or server directly.

What does a remote desktop support engineer do?

A Remote Desktop Support Engineer provides technical assistance to users by troubleshooting and resolving computer and software issues remotely. They use remote access tools to diagnose problems, install or configure applications, and guide users through solutions. These professionals ensure that systems are running efficiently and help maintain network security. Their work is essential for organizations with distributed teams or employees working from home.

What are the key skills and qualifications needed to thrive as a remote desktop support engineer, and why are they important?

To thrive as a Remote Desktop Support Engineer, you need expertise in troubleshooting Windows and Mac operating systems, networking fundamentals, and typically an associate degree or relevant certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote access tools (such as TeamViewer or Remote Desktop Protocol), ticketing systems, and security protocols is essential. Excellent communication, patience, and problem-solving abilities help in understanding user issues and delivering effective remote support. These skills and qualities ensure efficient incident resolution, minimize downtime, and maintain a positive user experience in distributed work environments.

What are some common challenges a remote desktop support engineer faces when troubleshooting user issues remotely?

Remote Desktop Support Engineers often encounter challenges such as limited visibility into the user's environment, communication barriers, and varying technical proficiency among end-users. Troubleshooting remotely requires clear instructions and patience, as engineers may need to guide users through steps without being physically present. Additionally, maintaining secure connections and managing multiple support requests simultaneously are typical hurdles. Success in this role relies on strong communication skills, adaptability, and familiarity with remote support tools.

What is the difference between Remote Desktop Support Engineer vs Help Desk Technician?

AspectRemote Desktop Support EngineerHelp Desk Technician
CertificationsCompTIA A+, Microsoft Certified Professional (MCP)CompTIA A+, HDI Support Center Analyst
Work EnvironmentRemote or on-site technical support, troubleshooting user issuesHelp desk, call center, or on-site support roles
Industry UsageIT services, tech companies, enterprise supportIT support, customer service, internal help desks

Remote Desktop Support Engineers focus on troubleshooting and resolving technical issues remotely, often requiring specific certifications and technical skills. Help Desk Technicians provide general user support, often handling a broader range of issues with less emphasis on remote troubleshooting. Both roles are essential in IT support but differ in scope and technical depth.

What cities are hiring for Remote Desktop Support Engineer jobs?

Cities with the most Remote Desktop Support Engineer job openings:

What are the most commonly searched types of Desktop Support Engineer jobs?

The most popular types of Desktop Support Engineer jobs are:

What states have the most Remote Desktop Support Engineer jobs?

States with the most job openings for Remote Desktop Support Engineer jobs include:

Infographic showing various Remote Desktop Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,151 per year, or $27 per hour.

Desktop Support

System One

Merrifield, VA • Remote

$20.75 - $26.25/hr

Contractor

Re-posted 3 hours ago


Job description

Job Title: Desktop Support Location: Vienna, VA Type: Contract Contractor Work Model: Onsite – onsite

Responsibilities

  • Diagnose and resolve hardware and software issues for end users
  • Provide basic networking support including IP and DNS configurations
  • Assist with cybersecurity measures such as MFA and phishing protection
  • Utilize ticketing systems like ServiceNow to track and resolve issues
  • Troubleshoot Palo Alto Network Global Protect client issues on Windows endpoints
  • Resolve issues on Microsoft Windows 11 operating systems
  • Support Microsoft M365 productivity tools including Outlook, OneDrive, and Teams

Requirements

  • Experience with troubleshooting Palo Alto Network Global Protect client issues on Windows endpoints
  • Experience troubleshooting issues on Microsoft Windows 11 operating systems
  • Proficiency with Microsoft M365 software (Outlook, OneDrive, Teams)
  • Excellent communication and customer service skills
  • Professional presence and ability to work well in a team
  • Detail-oriented and able to follow standard operating procedures
  • Basic networking and cybersecurity knowledge (IP, DNS, MFA, phishing)
  • Experience with ticketing systems such as ServiceNow
  • Minimum of 0 years of related experience Nice to have:
    • CompTIA A+ Certification
    • Microsoft 365 Certified: Fundamentals Certification
    • Experience with ConnectWise Remote Support Software and CyberArk Workforce Password Management Software
    • Experience troubleshooting Citrix VDIs

#M- #LI- Ref: #851-Rockville-S1