Salesforce Administrator

About Evergreen Consulting Group

Evergreen Consulting Group is a virtual full-service energy-efficiency firm. We employ experts experienced in advancing energy-efficiency initiatives for a wide array of clients. Our team members are in strategic locations across the United States.

We are a supportive team that rewards individual initiative and performance. We have a progressive culture that embraces work-life balance while working in a virtual office environment from your home. This winning combination has resulted in repeated selection among the top companies on Oregon Business Magazine's list of 100 Best Companies to Work for in Oregon.

Successful Candidates:

• Are highly detail-oriented with exceptional organizational skills.
• Respond quickly to inquiries and attend to details.
• Are self-motivated with a demonstrated independent work history.
• Work collaboratively with clients and customers to exceed expectations.
• Demonstrate interest and/or experience in energy efficiency.

Position Summary:

Provide technical and analytical support to the operation, maintenance and enhancement of Salesforce; provide expertise in the business functions and processes of specific functional areas; work with process owners, superusers and end-users in identifying, analyzing and resolving business process or configuration issues.

Responsibilities

• Help to ensure that Evergreen's Salesforce instance will drive the effectiveness and productivity of our various teams.
• The role will collaborate with internal stakeholders to design and implement out-of-the-box and custom Salesforce solutions that will support a wide range of critical business processes, including those that drive our marketing, customer success, client services and partner teams.
• Day-to-day support of the application following best practices around maintaining data integrity and software development lifecycle processes.
• Be a key member of our growing operations team, along with an incredibly talented set of individuals who share a passion for developing processes and systems that enable Evergreen to operate most efficiently and accelerate the company's ability to achieve its overall goals.

• Support and maintain the current SFDC production environment via Salesforce ticket requests and defined projects.
• Support administration functions such as the maintenance of custom objects, page layouts, record types, fields, triggers, validation rules and formulas.
• Develop and maintain Apex code, process builder and flows; participate in quality assurance (QA) efforts.
• Provide day-to-day end-user support.
• Stay up-to-day on Salesforce releases and potential updates that will help to improve our system while advising the team and superusers of the benefits and risks of implementing the changes.
• Design and develop data migrations and integrations between Salesforce and external systems, including developing data transformations and creating automated jobs to support business processes.
• Support testing and validation, which includes devising test plans, creating test cases, establishing protocols and appropriate testing environments.
• Train new and existing users of Salesforce according to their job role/function and improve the proficiency of Salesforce users across the organization.
• Create and maintain documentation on existing processes, new implementations, application configuration and related materials for users.
• Build and maintain reports and dashboards in accordance with workforce requirements.

• Perform other duties as assigned.

Required Job Skills:

• Bachelor's degree in computer science, programming or a related field is preferred but not required.
• Prior experience as a Salesforce System Administrator; SF Certification is preferred.
• Experience working with Apex, Lightning Web Components, Visualforce and Flows is preferred.
• Experience supporting and managing Salesforce-related and third-party tools that integrate with Salesforce.

• Ability to plan ahead, manage time well and be available and accessible.

• Can work independently, with exceptional decision-making skills, using discretion when interacting with others and creatively thinking of better ways to do things.

Other Requirements:

• We are a fully remote telecommuting organization; must be able to work from home.
• Must be located in a state where Evergreen is an authorized employer: OR, WA, ID, WY, UT, CO, AZ, MO, IL, WI, MI, CT, VT, MA.
• Preference will be given to candidates in the Portland/Vancouver Metro area.
• Drug test - must pass a pre-employment drug screen.
• Pre-employment background check.
• A solid internet connection and home workspace.

Benefits:

In addition to your competitive salary, medical/dental/vision plan, disability and life insurance, and 401(k), we'll provide:

• Generous paid time off (PTO) so you can recharge and enjoy life, plus $500 provided annually when you take a week-long vacation.
• 401(k) company contributions to help build your nest egg.
• Discretionary bonuses based on performance because your work deserves to be rewarded.
• Professional development funds to learn new skills and grow.
• 100% virtual company.
• Paid volunteer day to make an impact in our communities.
• Fun team outings and events to bond with your colleagues.

Evergreen Consulting Group provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Other Requirements:

• We are a fully remote telecommuting organization; must be able to work from home.
• Drug test - must pass a pre-employment drug screen.
• Pre-employment background check.
• A solid internet connection and home workspace.