Ad Operations Manager

Position Overview: We are seeking a driven and innovative Remote Social Branding and Web Marketing Manager to join our client's team in the Social Branding/Web Marketing Industry. This role presents an exciting opportunity for a forward-thinking individual to build and manage positive online presence and reputation for individuals or organizations while collaborating with internal teams to drive integrated marketing campaigns aligned with business goals.

Responsibilities:

• Develop and execute strategies to enhance online presence and reputation across various digital platforms.
• Manage Quality Control, Reputation Management, and various tasks aligned with these goals for multiple digital properties.
• Monitor and analyze online content across social media, search engines, blogs, communities, and consumer forums.
• Implement strategies to amplify positive online content and mitigate the impact of negative feedback.
• Investigate and respond to criticisms or negative comments on social media and online forums in a timely manner.
• Coordinate weekly/monthly reviews and team performance reporting of online content.
• Lead crisis management and reputation management efforts, addressing any negative publicity or issues.
• Cultivate relationships with external partners, vendors, and agencies to support branding and PR initiatives.
• Analyze and report on the effectiveness of branding and PR efforts, providing insights and recommendations for improvement.
• Provide leadership and guidance to the operations team, fostering a culture of collaboration, innovation, and excellence.
• Research and recommend new sources for improvement of processes and websites.
• Document processes and cultivate relationships with potential clients and customers.
• Perform other duties and responsibilities as assigned.

Education/Experience:

• Bachelor's degree in Marketing, Communications, Business Administration, or related field; Master's degree preferred.
• Proven experience in operations management, social branding, and public relations, preferably in the technology industry.
• Strong understanding of social media platforms, trends, and best practices.
• Excellent written and verbal communication skills, with the ability to craft compelling content and narratives.
• Strategic thinker with the ability to develop and execute effective branding and PR strategies.
• Strong leadership and team management skills, with the ability to inspire and motivate others.
• Exceptional organizational and project management abilities, with a keen attention to detail.
• Proficiency in analytics tools and metrics to measure the success of branding and PR efforts.
• Ability to thrive in a fast-paced and dynamic environment, managing multiple priorities effectively.

Skills Needed:

• Attention to Detail
• Adaptability/Flexibility
• Analytical Thinking
• Change Management
• Coaching/Developing Others
• Collaboration
• Communication
• Conflict Management
• Customer Service

Our client is an EEOC Employer and encourages all minority groups to apply.

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