Medical Billing - Supervisor

Medical AR Management Services, LLC

Houston, TX

Full-Time

Medical Billing Supervisor

Position Summary: The Medical Billing Team Leader engages team members, provides direction and accountability for billing specialists, trains billers, performs quality audits, and provides performance feedback.

Job Duties

Understand and support all aspects of job descriptions within the department
Professionally represent client as client billing office
Reinforce and ensure department goals and activity metrics are met
Analyze data to assess quality/productivity and identify trends
Meet regularly with each team member to review progress and/or address concerns
Guide team members toward solutions
Encourage and support team member development
Acknowledge team member success and recognize improvement
Redirect team members when performance does not align with company goals
Provide regular feedback to department manager regarding team performance, obstacles, achievements, struggles, etc.
Train new team members, as well as existing team members when applicable
Seek counsel from department manager when necessary
Support department manager and company vision
Apply company policies consistently to all team members
Comply with state/federal regulations and adhere to HIPAA and PHI guidelines
Perform other duties as assigned

Required Knowledge, Skills, and Abilities

3-5 years medical billing or applicable experience

Complete knowledge of Front-End Billing process
Knowledge of various hospital Interfaces/hospital systems
Knowledge of identifying issues with electronic files
Communication with internal and external IT Help Desk
Knowledge of hospital crossovers data
MedFM software experience is a plus

Aptitude for leadership
Demonstrated history of on-going professional and personal development
Strong attention to detail, goal oriented
Commitment to superior customer service
Excellent written and verbal communication

Team player
Prioritize and manage multiple responsibilities
Experience with medical billing software

Expectations

Monitor and communicate all incoming interfaces issues and resolve

Coach and Train employees on working the Front End Process

Assist in resolving all unbilled/unknown charges

Learn Baylor, MPC, and UT billing rules and guidelines

Responsible for generating Client bills, research patients, missing accessions

Ensure KPI Goals are met

Be a backup for all areas in Front End

Mange Employee Time

Provide feedback to team

Support management