Sales Administrator

Welcome to Mancini’s Sleepworld. It is a dynamic and innovative company at the forefront of cutting-edge mattress technology and sleep solutions! With over 50 years of experience providing better sleep in the Bay Area, we’re passionate about creating sleep solutions that allow people to sleep better and live better. Our team of Mattress Match Makers is driven by a shared vision to become California’s preferred choice for better sleep and giving back to our communities. We’re looking for talented individuals who share our passion and are ready to take on the challenge of creating the next big thing about the customer experience in our locations.

Join us and become a part of a company that is transforming the way Californians think about sleep!

Initiates, coordinates, and executes administrative support to sales and customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

• Assist the District Sales Managers by coordinating reports and communicating information to and from individual stores.
• Takes a lead role in handling basic to complex internal and external customer service issues in a professional manner.
• Assists in the development and implementation of department systems and procedures as needed.
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
• Handles confidential and non-routine information.
• Conducts research; compiles and prepares statistical reports.
• Updates and maintains the store schedules.
• Coordinates meetings including but not limited to preparing and distributing agendas and other meeting materials, reserving and preparing facilities, and recording and transcribing meeting minutes.
• Proactively establishes, and maintains a highly organized filing system; files correspondence and other records for sales and customer service-related information. Performs other general clerical duties, as needed, including but not limited to photocopying, faxing, and mailing.
• Assists with special projects as assigned.
• Performs other duties as assigned by supervisor

Schedule: Monday - Friday, Timings: 08:00 am - 04:30 pm

Hourly Pay range: $26.00 - $29:00

QUALIFICATIONS:

• Associate's degree (A.A.) or equivalent, three to five years related experience, or equivalent combination of education and experience.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Outlook, Excel, Word, PowerPoint, Open Insight, and Internet Explorer
• Commitment to excellence and high standards.
• Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
• Strong interpersonal skills.
• Ability to understand and follow written and verbal instructions.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Good judgment with the ability to make timely and sound decisions.
• Creative, flexible, and innovative team player.
• Ability to work independently and as a member of various teams and committees.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Acute attention to detail.
• Demonstrated ability to plan and organize projects.
• Must be able to speak, read, write, and understand the primary language(s) used in the workplace

PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following:

• Sit for prolonged periods.
• Accurately complete detailed reports.
• Coordinate multiple tasks simultaneously.
• The employee may have to lift and/or move up to 25 pounds.

WORK ENVIRONMENT:

Moderate noise level with an open office noise environment.