System Support and Asset Specialist

At The One 23 Group, our mission is to set the benchmark for excellence in government services. We empower our clients in the Department of Defense, Intelligence Community, and Federal Civilian sectors to excel with our advanced capabilities. Our dedication lies in fostering a people-first culture, underpinned by steadfast ethical principles. Embracing innovative technologies and process improvements, we are steadfast in our journey toward a future that is both bright and transformative.

Our expertise spans consulting and analytics, digital workplace solutions, and cyber compliance. With our global footprint, we place a strong emphasis on nurturing our people and culture, which forms the core of our successful strategies in leadership and financial management. We pride ourselves on our extensive experience and effective approach, ensuring that we lead with both innovation and integrity.

The Asset Analyst shall provide all Asset Management support services for the OIT ITFS Mobile & Desktop Technologies Branch by supporting the OIT Asset Management IT Property Management and Stock Management task areas. HQ OIT is responsible for an inventory of approximately 13,000+ accountable assets including Government credentials. These assets are currently distributed across seven (7) Government sites and more than thirty (30) Contractor sites within the National Capital Area and four (4) remote sites. OIT Asset Management handles IT equipment delivered under orders placed on the various USCIS IT equipment procurement vehicles, from transfers from other USCIS offices, from purchase card transactions and occasionally from other additional IT equipment acquisition contracts.

Duties and Responsibilities

· Attends daily stand-ups and reports on deployment and asset management and provides deployment and asset management guidance as needed.

· Conduct as directed annual, periodic or cyclical inventories (includes working additional overtime hours as required and approved).

· This task requires clerks to:

• Scan assets directly using special-purpose barcode scanners provided by the Government.

• Reconcile scanned information against lists prepared by the USCIS Office of Administration.

• Correct records where necessary.

• Attach documents to records where necessary.

• Report discrepancies to the Property Custodian.

· Monitor the OIT Asset Management and OIT Stock Management group mailboxes.

· Alert the Property Custodians to emails enquiring action.

· Assist in the management and operation of the loading dock and receipt and logging of items in and out of the facility

· Provide prompt, courteous and accurate information to customers including but not limited to

• Forward links by e-mail to applicable processes, forms and systems and

• Inform the Stock and Property Managers of customer requests, complaints or other communications.

· Other duties as assigned.

· Hybrid - 4 days per week in the office / 1day at home

· Must be a U.S. Citizen and successfully obtain DHS Public Trust.

· Associate degree or higher and/or 5-15 years of experience.

· Experience with Microsoft Word – ability to develop and use style sheets, understanding the use of revision marking, Ability to create and maintain automated tables of contents and tables of figures, ability to use and create style sheets.

· Experience with Microsoft Excel and or SharePoint – ability to generate and maintain cross linked tables. Ability to create complex cascading formats, Ability to create pivot tables.

· Systems experience using Asset Management System Sunflower

· Experience with at least one of the following:

· Experience Microsoft SharePoint 2010 and 2012

· Experience with Microsoft PowerPoint