Project Change Manager with Medicaid Experience @ Montgomery, AL - On-Site Work

• Ability to ensure all enterprise changes are managed in a controlled manner 
• Must Demonstrate aptitude to manage processes for enterprise change control program 
• Capability to direct Request for Changes (RFC) that follow established procedures to minimize disruption to the operational integrity of Medicaid Enterprise System (MES) 
• Ability to review change request submissions for completeness including risk impact/likelihood, timing, implementation plan, validation plan, back out plan, resourcing, and calendar review 
• Capability to ensure RFCs brought before the Change Advisory Board (CAB) are complete and ready for discussion and review  
• Ability to represent the CAB Chairperson to schedule CAB meetings, prepare agendas, facilitate reporting, and document follow-up actions  
• Attitude to coordinate with each impacted module vendor to ensure all relevant information is documented (sizing, timing, pricing, etc.)  
• Ability to update the RFC for final review by the CAB 
• Creates the overall implementation plan for RFC and, on behalf of the Chairperson, sends RFC package to the Enterprise Change Control Board (ECCB) for review and final decision to either proceed with (completely or partially) or decline the RFC  
• Ensure all the principals (or their named delegate) associated with the RFC attend the Enterprise Change Control Board (ECCB) meeting  
• Manages post-implementation reviews and reporting  
• Updates RFC’s to APPROVED, REJECTED and/or CLOSED 

• Ability to create/update project schedules for complex RFCs that require an integrated schedule for coordination across modules and progress monitoring to prevent schedule slippage 
• Demonstrates professional interaction with a diverse group of executives, directors, managers, and subject matter experts 
• Written and verbal skills to effectively relay information to diverse audience of receivers.  
• Experience documenting lessons learned, and program updates associated with an Enterprise Change Management processes 
• Ability to facilitate design sessions once the CAB releases RFC to impacted module vendors 

• 5 – 7 Years of experience as a Change Manager 
• Expert MS Project skills and experience managing multiple projects simultaneously 
• Expert/Advanced knowledge of all Microsoft Office products including Office 365, Teams, and SharePoint 

• 2 – 3 years of experience managing changes involving multiple contractors 
• Experience with the ServiceNow ITSM module  
• Strong interpersonal skills and team building expertise  
• Excellent verbal and written communication skills  
• Ability to work independently with minimal direction from State or other team members 
• Ability to work under pressure / to a deadline 
• Ability to work in team-oriented environment 
• Strong analytical and critical thinking skills 
• Detailed oriented and highly organized 
• Exceptional reporting skills 

• Bachelor’s degree in computer science, information technology or business administration. Equivalent work experience may be substituted for a degree. 

• ITIL Foundation Certification 
• Project Management Institute (PMI) Project Management Professional (PMP) Certification or equivalent 

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