Service Technician - Low Voltage

Job Purpose:

The Service Technician- provides skilled/certified service and repairs for our systems on projects including healthcare, education, security, and other technologies. The Service Technician position demonstrates a thorough competency in field installation techniques, and a thorough understanding of company standards and methodology. This position will represent Beacon in a professional manor in front of our customers.

Duties and Responsibilities:

• Troubleshooting low voltage systems to determine problems and correcting/debugging.
• Demonstrate ability to accomplish assigned tasks on schedule.
• Demonstrate basic installation methodology in wire pull, device installation, wire pathing, and other tasks as they are assigned.
• Expected to be part of the on-call rotation.
• Demonstrate a thorough understanding of systems upon which factory certification is achieved.
• Demonstrate thorough understanding of procedures and guidelines.
• Great communication with customers and represent Beacon in a professional way.
• Provide daily reports to Service Coordinator on work completed and issues related to project completion.
• Completing required paperwork in a timely manner so the Service Department can invoice customers correctly and promptly.
• Promote Beacon services and products to customers.
• Specialty tools will be provided to service technicians on an “as needed” basis. Basic hand tools will be required for qualified candidate to provide. Installer will be responsible for providing reasonable care in protecting and maintaining tools.

Other Duties:

• This job description does not list all the duties of the job. You may be asked by supervisors or management to perform other instructions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

Required Skills & Abilities:

• Strong electrical, troubleshooting, and problem-solving skills.
• Thorough experience in installation related to low-voltage technologies.
• Proficient in Windows-based computer network environment, Word, and Excel.
• Effective organizational skills with strong attention to detail and reporting deadlines.
• Ability to read blueprints and construction drawings.
• Ability to communicate effectively with multiple types of end-user customers.
• Excellent interpersonal skills and ability to work collaboratively in a team environment, along with proven ability to lead effective teams.
• Ability to handle several projects simultaneously, either individually or in a team setting.
• Self-motivated with strong ability to learn new things quickly.

Education, License and Experience:

• High school diploma or equivalent required.
• Holds an OSHA 10 or higher certification as well as thorough knowledge of guidelines covering the NEC and TIA/EIA standards.
• Three years minimum experience in Low-voltage installation.
• Security background is necessary. Certifications in one or more of the following is desired: Lenel, Open Options, Hirsch, 3xLogic, Video Insight, and Bosch.
• Certification in Rauland Borg Products and installations is desired but not necessary; specifically, R4000, RIV, R5, ICS, and TCU
• Audio Visual Solutions- Crestron, AMX, Biamp, QSC or equivalent industry standards a plus.

Preferred:

• ES03 License

Physical Requirements:

• Requires sitting, prolonged standing, walking, handling, gripping, pushing, pulling, and reaching over head with force. Also requires stooping, crouching, crawling on knees and work along floors/sub floors.
• Ability to physically transport ladders up to 12 feet in height and lift ladders off vehicle roof racks. Must be willing and able to climb and stand on ladders and scaffolding.
• Frequently lifts and carries items weighing up to 50 pounds, sometimes overhead.
• Maintain a valid driver’s license and clean MVR to drive a company vehicle.
• Maintain a clear background check to satisfy customer jobsite badging requirements.
• Willing to submit to all vaccinations and screening tests required for customer jobsite badging protocol.
• Maintain a clear drug and alcohol screening protocol.

Travel Requirements:

• 20-30% over night travel requirement in Rocky Mountain region, as needed.
• Requires traveling to jobsites in the Denver area as well as some out-of-town travel as needed per customer request.

Where to apply: ZipRecruiter.com, Indeed.com, Jobs@beaconcom.com, Beacon /Comtel Human Resources Dept.

Closing Date: Evergreen

Post date: 4/11/2024

Benefits: Paid time off, holiday pay, medical, dental and vision insurance, HSA, FSA, EAP, short term and long-term disability, voluntary life and accident insurance, and 401k. Benefit premiums are a combination of employer and employee paid.

WE OFFER RELOCATION ASSISTANCE TO THE RIGHT CANDIDATES.