Sales Administrator

Quintech Electronics & Communications, Inc. is seeking a Sales Administrator whose primary duties will include providing customer support to the organization by receiving, processing, tracking, and verifying the accuracy of customer orders and quotes. This position will act as a liaison between customers, sales, production, engineering, accounting, shipping departments and upper management. This position will also provide Sales Managers with sales support from the beginning to end of sales cycle and follow up with customers to be sure all requirements are met.

Additional Duties:

1. Utilize appropriate processes to receive, process, track and verify the accuracy of orders from customers into the computerized database system.
2. Maintain customer records, produce sales reports, and assist with order processing. 
3. Communicate with customers via phone and email concerning quotes, orders, RMA’s, and shipments. Receive, investigate, and respond to customer inquiries, as necessary.
4. Input and process RMA in computerized system along with generating RMA reports.
5. Handle customer contracts and NDA tracking. 
6. Travel and tradeshow coordination. 
7. Track and keep up to date company registrations/certifications.
8. RFP/RFI compiling for government programs.
9. Prepare quotations, part number requests and process purchase requisitions. Maintain and update forecast and pipeline reports.
10. Maintain and organize filing system to ensure efficiency.
11. Develop, maintain, and update job specific work instruction.  
12. Recommend changes to existing methods and processes to increase accuracy, efficiency, and responsiveness to our customers.
13. Provide support to sales staff and perform other related duties as assigned. Adhere to company policies and procedures.

Candidate Requirements:
High School Diploma or GED.
Prior administrative experience preferred.
Must be a United States Citizen.
Must have knowledge of typical business operations and working use of a variety of office equipment and computer software applications such as database & presentation software (MSWord, Excel, PowerPoint, Outlook, Internet).
Coordination, customer service, verbal communication, and initiative.
Must have ability to understand departmental operations and procedures.
Must have the ability to work on an individual basis as well as in a team environment along with a demonstrated ability to report to work as scheduled and on time.
Quintech Electronics and Communications, Inc. (Quintech) is proud to be an Equal Employment Opportunity and Affirmative Action employer. We celebrate, support, and value diversity!
Quintech does not discriminate in employment or recruiting efforts on the basis of race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
All employment decisions are decided based on qualifications, merit, and business needs.

If you are selected for an interview and you require accommodation due to a disability during the recruitment process, please notify Human Resources upon scheduling your interview.

Thank you for considering a career with Quintech!
 

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