Group Benefits Underwriting Assistant

Who We Are

For over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly 500 associates across the country, a distribution network of over 4,500 independent brokers and more than 30,000 clients. It is what drives us to innovate—the desire to deliver the best for our clients. Founded as The Glatfelter Agency, which is still in operation, the program basis of Glatfelter Insurance Group, Volunteer Fireman’s Insurance Services (VFIS), was founded in 1961. Throughout the years, Glatfelter has expanded to include specialized program business inclusive of public entities, educational institutions, healthcare facilities, and religious organizations. Glatfelter provides their insureds with comprehensive insurance solutions including property, casualty, life insurance, and more

About the Position

Glatfelter Specialty Benefits, a division of Glatfelter Insurance Group, is seeking a Group Benefits Underwriting Assistant to our join our team! Our new team member will be responsible for an assigned territory of our Group Life Insurance Plans and Service Award Programs to Volunteer Firefighters.

Our new team member will:

• Provide excellent customer service to our broker partners and clients through both verbal and written communication
• Rate and quote new and renewal group life plans for an assigned territory
• Service and process annual contributions to our Volunteer Service Award Programs
• Process distributions to eligible volunteers of our Volunteer Service Award Programs
• Follow up on policy quotes, renewals, and premium payments
• Maintain client activity within our automated systems
• Must pay attention to detail and exhibit a high degree of commitment to accuracy.

What We’re Looking For

• High school diploma or equivalency is required
• Excellent verbal and written communication skills required
• Customer service experience in a professional environment
• Ability to work independently
• Have a positive attitude and love working with a collaborative team
• Prior experience in accounting or recordkeeping a plus

Why Choose Glatfelter?

Glatfelter is honored to have been named a Best Place to Work in PA since 2005. We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family and volunteer needs.

We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

Equal Opportunity Employer

It has been and will continue to be the policy of Glatfelter Insurance Group to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At Glatfelter, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability.

Glatfelter is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please contact Human Resources. Reasonable accommodations will be determined on a case-by-case basis.