Supervisor - Crisis and Respite Program

Job Title: Supervisor - Crisis and Respite Program

Position Type: Full-time

Reports to: On Site Program Director

About Us: Annie Malone Children & Family Services is a leading provider of mental health services dedicated to supporting individuals and families in crisis. Our Crisis and Respite Program offers vital support to individuals experiencing acute crises, providing a safe and supportive environment for family stabilization and financial empowerment.

Job Overview: We are seeking a dedicated and experienced Supervisor to oversee our Crisis and Respite Program. The Supervisor will be responsible for the day-to-day management of program operations, ensuring the delivery of high-quality services to clients in crisis. This role requires strong leadership skills, and a commitment to promoting a culture of compassion, respect, and empowerment.

Salary: $55,000 to $58,000 per year, with benefits, based on experience and available funding

Why You Want to Work at Annie Malone

• Amazing leadership team who values employee mental health and well-being
• Employee appreciation days and events
• Great sense of community
• Impactful relationships with coworkers
• Teamwork in all departments
• Dental, Vision, Medical, Short Term Disability
• Mental health days

Responsibilities:

1. Program Management:

• Oversee the daily operations of the Crisis and Respite Program, including staff scheduling, client intake, and facility maintenance.
• Ensure compliance with program policies, procedures, and regulatory requirements.
• Monitor program outcomes and implement strategies for continuous improvement.

1. Supervision and Training:

• Provide supervision, guidance, and support to program staff, including crisis counselors and support workers.
• Conduct regular staff meetings, training sessions, and performance evaluations.
• Foster a culture of teamwork, professional development, and accountability.

1. Clinical Oversight:

• Collaborate with clinical staff to assess client needs and develop individualized crisis intervention plans.
• Provide consultation and support to staff in managing complex cases and crisis situations.
• Ensure adherence to evidence-based practices and ethical standards in service delivery.

1. Community Engagement:

• Develop and maintain partnerships with community agencies, hospitals, and other stakeholders.
• Represent the program at community meetings, conferences, and events.
• Advocate for the needs of individuals experiencing mental health crises and promote awareness of available resources.

1. Quality Assurance:

• Conduct regular audits and reviews to assess program effectiveness and client satisfaction.
• Implement quality improvement initiatives based on feedback and data analysis.
• Ensure accurate and timely documentation of client records and program activities.

Qualifications:

• Bachelor's degree in Social work, Counseling, Psychology, or related field is required.
• Master's degree in Social work, Counseling, Psychology, or related field is preferred.
• Minimum of 5 years of experience in family crisis intervention or similar.
• Minimum 3 year in a supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of trauma-informed care principles and crisis intervention techniques.
• Familiarity with relevant laws, regulations, and best practices in mental health services.
• Ability to work collaboratively with diverse individuals and community partners.
• Flexibility to work evenings, weekends, and holidays as needed.
• Must possess a Valid Driver's License
• Must have current automobile insurance for transporting clients
• Willingness to obtain a Class E Driver's License within 30 days of hire
• Must be authorized to work in the United States

APPLICATION INFORMATION

Annie Malone Children and Family Service Center provides equal employment and social service opportunity to all regardless of race, color, sex, national origin, ability, gender, gender identity, gender expression or sexual orientation.

No phone calls please. Only complete applications will be considered for employment. Applications can be completed at