Training Coordination Specialist

Cayuga Centers is hiring immediately for a Training Coordination Specialist in Auburn, NY or NYC!

Join our team to make a difference in the lives of children, youth and families in our community!

Salary: $23.08/hourly

Location: Auburn, NY or NYC

About Cayuga Centers

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We have 22 locations across 8 states and serve over 10,000 individuals and families annually. Join us!

At Cayuga Centers, we embrace Diversity, Equity, Inclusion, and Belonging (DEIB). We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

About the Department and Position:

The Cayuga Centers Training Department's mission is to provide our staff and foster parents with the knowledge and skills needed to best serve the youth, individuals and families in our programs and our agency as a whole. We strive to respond to the needs of programs, oversight agencies and stakeholders with valuable and effective training materials, resources and assessments.

The Training Coordination Specialist will partner with all training department personnel to support the overall organization of training requests, offerings and events . They will also be a direct point of contact, in partnership with all necessary training teams, to assist with the scheduling of training(s) throughout the agency for both staff and foster parents.

How you get to use your Skills…

• Provide overall support to the coordination of training offerings throughout the agency.
• Develops and maintains systems to ensure that training offerings are being communicated and coordinated to agency personnel.
• Assist training leadership with coordination and communication of compliance/training standards.
• Work in collaboration with the Manager of Training Operations to put in place systems for training events and requests.
• Assist with communications regarding; upcoming training offerings, and scheduled trainings, including the training SharePoint page.
• Coordinate with the Training Team to ensure training events are prepared successfully.
• Communicate with program and agency leadership regarding training needs; including updated curricula.
• Provide excellent customer service to all staff and departments.
• Assist with organization and clerical duties.
• Perform other duties as requested by the immediate supervisor.
• Comply with rules and regulations governing access to Protected Health Information (PHI) under HIPAA.

Schedule:

• Non-Exempt
• Regular hours entail Monday - Friday, 9:00 am-5:00 pm
• Must be flexible to meet program needs.

• High school diploma required, Associate's degree preferred
• Three years of secretarial or administrative experience required
• Experienced in self-directed management of projects
• Strong communication and organizational skills and ability to handle numerous tasks - required
• Strong skills in Microsoft Office including Word, Excel and Google Suite applications
• Ability to work effectively in a team context
• Demonstrated experience in providing strong customer service.
• Ability to travel to other agency locations as required
• Bilingual-English / Spanish preferred

PHYSICAL REQUIREMENTS:

• Ability to sit at a computer for long periods of time, depending on department needs
• Completing paperwork - Such as copying, scanning and faxing documents
• Must be able to lift up to 10 pounds

• 120 hours of vacation time; 12 Sick Days per year
• 10 Holidays, 3 Personal Days, Medical Appointment Time
• Medical, dental, and vision insurance
• Pet and Legal insurance
• Employee Assistance Program
• FSA, Transit, and Parking savings accounts
• Supplemental life insurance, critical illness, enhanced short-term disability benefits
• 401(k) match up to 6%
• Corporate Discounts Program
• Sick Leave Pool
• Identity Protection

Why Cayuga Centers?

• Certified Great Place to Work ®
• Workplace Wellness Award Finalist
• Council on Accreditation (COA) Accredited
• Implement best practices and evidence-based interventions
• Committed to employee professional development and advancement
• We embrace change, innovation and opportunities
• Our diverse workforce acts and leads with human sensitivity and respect
• Large and growing national footprint

We maintain a drug-free workplace and perform pre-employment drug testing