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Operations Training Specialist Jobs (NOW HIRING)

Midland Credit Management

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Operations Training Specialist

Troy, MI · On-site

$48K - $57K/yr

The Operation Training Specialist I supports the overall development of various positions by ensuring appropriate metrics are being met and by using observations/data to determine areas of ...

Flex

Operations Training Specialist

Columbia, SC

The Operations Training Specialist will be responsible for developing and delivering learning solutions for the assigned client group(s) within operations and providing on-going coaching and feedback ...

Flex Ltd.

Operations Training Specialist

Columbia, SC · On-site

The Operations Training Specialist will be responsible for developing and delivering learning solutions for the assigned client group(s) within operations and providing on-going coaching and feedback ...

hyve solutions

Operations Training Specialist

Tracy, CA · On-site

$25 - $28/hr

To provide specialized training support for operations within Hyve Solutions warehouses. * Works closely with the Operations Managers and Team leaders to assist with training requirements in the ...

Hyve Solutions

Operations Training Specialist

Tracy, CA · On-site

$28/hr

To provide specialized training support for operations within Hyve Solutions warehouses. Responsibilities: * Works closely with the Operations Managers and Team leaders to assist with training ...

New

INTECON

Squadron Operations Training Specialist

IL · On-site +1

$65K - $110K/yr

Squadron Operations Training Specialist, Journeyman City / State / Region: Multiple Locations: Andrews AFB, MD; MacDill AFB, Tampa, FL; Scott AFB, IL; Travis AFB, Fairfield, CA; Dyess AFB, Abilene ...

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Operations Training Specialist information

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$30.5K

$68.4K

$111K

How much do operations training specialist jobs pay per year?

As of Aug 9, 2026, the average yearly pay for operations training specialist in the United States is $68,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $81,500.00 per year, depending on experience, location, and employer.

How does an operations training specialist collaborate with other departments to ensure training programs are effective and aligned with organizational goals?

An Operations Training Specialist often works closely with department managers, subject matter experts, and HR to identify training needs, design relevant materials, and schedule sessions that fit operational demands. Collaboration ensures that training addresses real-world workplace challenges and supports the organization's objectives. Regular feedback loops and cross-departmental meetings help keep training content updated and aligned with evolving processes. This teamwork is essential for measuring program effectiveness and driving continuous improvement.

Is operations a high paying job?

Operations Training Specialists typically earn salaries that are competitive within their industry, with pay often increasing with experience, certifications, and the size of the organization. While not always among the highest-paying roles, they can offer a solid income, especially in larger companies or specialized sectors.

What are the key skills and qualifications needed to thrive as an operations training specialist, and why are they important?

To thrive as an Operations Training Specialist, you need expertise in instructional design, operational processes, and adult learning principles, often supported by a bachelor's degree in education, business, or a related field. Familiarity with Learning Management Systems (LMS), e-learning software, and certifications like CPLP or ATD are commonly required. Strong communication, organizational skills, and the ability to engage and motivate diverse trainees are crucial soft skills. These competencies ensure effective knowledge transfer, improved operational performance, and successful alignment with organizational objectives.

What is an operations training specialist?

An Operations Training Specialist is a professional responsible for designing, developing, and delivering training programs for employees within an organization, specifically focusing on operational procedures and best practices. They assess training needs, create instructional materials, and facilitate workshops or training sessions to ensure staff are knowledgeable and compliant with company processes. Their goal is to enhance employee performance, efficiency, and safety by ensuring all team members are properly trained in operational standards.

What is the difference between Operations Training Specialist vs Operations Coordinator?

AspectOperations Training SpecialistOperations Coordinator
Primary FocusDesigning and delivering training programs for operational staffCoordinating daily operational activities and supporting team functions
Required SkillsTraining development, instructional skills, communicationOrganization, communication, multitasking
Work EnvironmentTraining sessions, workshops, classroom settingsOffice, operational sites, support roles
CertificationsOften requires training or education certificationsTypically no specific certifications required

The Operations Training Specialist primarily focuses on developing and delivering training programs to enhance operational staff skills, while the Operations Coordinator manages daily operational tasks and supports team coordination. Both roles are essential in operational settings but differ in their core responsibilities and skill requirements.

More about Operations Training Specialist jobs
What cities are hiring for Operations Training Specialist jobs? Cities with the most Operations Training Specialist job openings:
What states have the most Operations Training Specialist jobs? States with the most job openings for Operations Training Specialist jobs include:
What job categories do people searching Operations Training Specialist jobs look for? The top searched job categories for Operations Training Specialist jobs are:
Operations Training Specialist jobs near you
Infographic showing various Operations Training Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $68,426 per year, or $32.9 per hour.

Operations Training Specialist

Midland Credit Management

Troy, MI • On-site

$48K - $57K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

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Midland Credit Management rating

8.9

Company rating: 8.9 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

Job description

The Operation Training Specialist I supports the overall development of various positions by ensuring appropriate metrics are being met and by using observations/data to determine areas of improvement. This role coordinates with Managers to ensure appropriate number of audits are performed for each assigned work group in a specific month. The Operation Training Specialist I also delivers guidance and feedback on performance expectations outlined in the Call Floor Leadership Model and ensures assigned work groups are providing the correct information and following the proper procedure.

RESPONSIBILITIES

  • Provide coaching, feedback, guidance, and direction to assigned work groups.
  • Plan and construct coaching and interactions with assigned work groups daily using call floor leadership model to deliver call performance trending and performance metrics.
  • Participate in new hire training.
  • Training assignments as directed by Manager.

Partner with Group Managers in all sites to create developmental plans.

Perform other duties, as assigned.

MINIMUM REQUIREMENTS

EDUCATION:  High School Diploma             

EXPERIENCE:  1+ years of experience in an Account Manager, Training or Education related role


KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES:

  • Skilled in Outlook and Excel
  • Knowledge of organizational infrastructure and adult behavioral patterns
  • Ability to work independently with some direction from colleagues and management
  • Strong interpersonal and communication skills
  • Ability to train and facilitate trainings to groups

PREFERRED QUALIFICATIONS

EDUCATION:  Associate's                 FIELD OF STUDY:  Communications, Public Speaking, Organizational Development

EXPERIENCE:  2+ years of experience in an Account Manager or related role

Company Description

Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work® certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you.

Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected under applicable law.

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