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Operations Training Specialist Jobs (NOW HIRING)

Calista Brice Holding Company

$44K - $59K/yr

This position provides administrative, operational, training, and timekeeping support for Brice Equipment. Assists with employee timekeeping processes, training development and delivery, reporting ...

Leidos

RC-135 Operations Training Specialist

Omaha, NE · On-site

$65K - $118K/yr

Leidos is on the search for RC-135 Operations Training Specialists to join a dynamic team at Offutt AFB, NE. This is for a potential future opening, so we are looking ahead to identify talented ...

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Operations Training Specialist information

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$30.5K

$68.4K

$111K

How much do operations training specialist jobs pay per year?

As of Jun 30, 2026, the average yearly pay for operations training specialist in the United States is $68,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $81,500.00 per year, depending on experience, location, and employer.

How does an Operations Training Specialist typically collaborate with other departments to ensure training programs are effective and aligned with organizational goals?

An Operations Training Specialist often works closely with department managers, subject matter experts, and HR to identify training needs, design relevant materials, and schedule sessions that fit operational demands. Collaboration ensures that training addresses real-world workplace challenges and supports the organization's objectives. Regular feedback loops and cross-departmental meetings help keep training content updated and aligned with evolving processes. This teamwork is essential for measuring program effectiveness and driving continuous improvement.

What are the key skills and qualifications needed to thrive as an Operations Training Specialist, and why are they important?

To thrive as an Operations Training Specialist, you need expertise in instructional design, operational processes, and adult learning principles, often supported by a bachelor's degree in education, business, or a related field. Familiarity with Learning Management Systems (LMS), e-learning software, and certifications like CPLP or ATD are commonly required. Strong communication, organizational skills, and the ability to engage and motivate diverse trainees are crucial soft skills. These competencies ensure effective knowledge transfer, improved operational performance, and successful alignment with organizational objectives.

What is an Operations Training Specialist?

An Operations Training Specialist is a professional responsible for designing, developing, and delivering training programs for employees within an organization, specifically focusing on operational procedures and best practices. They assess training needs, create instructional materials, and facilitate workshops or training sessions to ensure staff are knowledgeable and compliant with company processes. Their goal is to enhance employee performance, efficiency, and safety by ensuring all team members are properly trained in operational standards.

What is the difference between Operations Training Specialist vs Operations Coordinator?

AspectOperations Training SpecialistOperations Coordinator
Primary FocusDesigning and delivering training programs for operational staffCoordinating daily operational activities and supporting team functions
Required SkillsTraining development, instructional skills, communicationOrganization, communication, multitasking
Work EnvironmentTraining sessions, workshops, classroom settingsOffice, operational sites, support roles
CertificationsOften requires training or education certificationsTypically no specific certifications required

The Operations Training Specialist primarily focuses on developing and delivering training programs to enhance operational staff skills, while the Operations Coordinator manages daily operational tasks and supports team coordination. Both roles are essential in operational settings but differ in their core responsibilities and skill requirements.

More about Operations Training Specialist jobs
What cities are hiring for Operations Training Specialist jobs? Cities with the most Operations Training Specialist job openings:
What states have the most Operations Training Specialist jobs? States with the most job openings for Operations Training Specialist jobs include:
What job categories do people searching Operations Training Specialist jobs look for? The top searched job categories for Operations Training Specialist jobs are:
Operations Training Specialist jobs near you
Infographic showing various Operations Training Specialist job openings in the United States as of June 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $68,426 per year, or $32.9 per hour.
PRS Operations Training Specialist

PRS Operations Training Specialist

Chubb

Whitehouse Station, NJ • On-site

Full-time

Posted 19 days ago

Key responsibilities

  • Design, develop, and deliver training programs leveraging generative AI tools to enhance engagement, personalization, and knowledge retention.

  • Collaborate with subject matter experts and cross-functional teams to ensure training materials meet compliance, quality, and accessibility standards.

  • Maintain and regularly update centralized repositories of training materials, ensuring version control and easy access.

Chubb rating

8.1

Company rating: 8.1 out of 10

Based on 65 frontline employees who took The Breakroom Quiz

132nd of 277 rated insurance

Job description


We are seeking a highly skilled and detail-oriented Training Specialist to play a pivotal role in advancing employee development, business process optimization, and organizational goals. This individual will manage impactful training projects, lead new hire onboarding, and create effective training materials and job aids including leveraging generative AI tools to personalize and enhance learning experiences. The Training Specialist will deliver training both remotely and in-person, seamlessly adapting to our hybrid work environment and time schedules. By integrating AI-driven content creation and feedback mechanisms, this role will empower employees to succeed and foster a culture of continuous learning. As a key contributor, the Training Specialist will drive employee engagement, performance, and overall organizational success through innovative and technology-enabled training solutions.
Responsibilities
  • Develop interactive e-learning modules using platforms like PowerPoint or Captivate, incorporating multimedia elements to boost engagement and retention.
  • Standardize templates and formats for training materials, ensuring consistency and integration of branding.
  • Translate complex concepts into clear visuals, guides, and quick-reference materials for on-the-job use.
  • Design and implement training programs that leverage generative AI tools to enhance learner engagement, personalization, and knowledge retention.
  • Evaluate and integrate AI-driven content creation, simulations, and feedback mechanisms into training frameworks.
  • Collaborate with subject matter experts to ensure AI-powered training materials meet compliance, quality, and accessibility standards.
  • Maintain centralized repositories of training materials, ensuring version control and easy access.
  • Regularly review and update training content to reflect changes in policies, procedures, industry standards, and emerging technology trends.
  • Collaborate with cross-functional teams to align training programs with organizational goals and leverage technology effectively.
  • Design and implement innovative training methods (e.g., simulations, gamification) for diverse learning styles.
  • Coordinate logistics for training sessions, including scheduling, materials preparation, and technology setup.
  • Provide coaching and support to team members and facilitate train-the-trainer sessions.
  • Test training materials with pilot groups, gather feedback, and refine content for effectiveness.
  • Apply adult learning principles and instructional design best practices to all training initiatives.

Competencies
  • Deliver on Chubb's promise to agents, clients, and partners by upholding high standards of service and accountability.
  • Effectively manage multiple priorities and deadlines, ensuring timely and high-quality completion of tasks and projects.
  • Demonstrate foundational understanding of generative AI technologies and their practical applications in learning and development.
  • Proactively identify emerging AI trend opportunities to improve training effectiveness using generative AI solutions.
  • Coach team members and stakeholders on best practices for using generative AI responsibly and ethically within training environments.
  • Build strong working relationships across departments and collaborate with subject matter experts to ensure training materials reflect current trends and technologies.
  • Lead the design, development, and delivery of training programs that support business process optimization.
  • Analyze business processes, identify inefficiencies, and implement strategies to enhance productivity and quality.
  • Facilitate workshops, training sessions, and change management activities for new processes and tools.
  • Monitor and evaluate training effectiveness using metrics, feedback, and benchmarking against industry standards.
  • Foster a culture of continuous learning and process excellence.

Qualifications
  • Demonstrated experience in training delivery, instructional design, or a related field; Personal Lines knowledge is a plus.
  • Proficient in developing multimedia training resources, including videos, infographics, and other engaging content.
  • Proficient in facilitating training sessions for both remote and in-person audiences.
  • Strong facilitation and presentation abilities, with a proven track record of engaging and motivating diverse groups.
  • Excellent written and verbal communication skills.
  • Experience with generative AI tools or platforms relevant to training and development (e.g., AI-powered content creation, chatbots, adaptive learning systems).
  • Knowledge of ethical considerations and compliance requirements related to AI in educational settings.
  • Proven ability to integrate technology solutions, including generative AI, into training methodologies.
  • Solid understanding of adult learning principles and instructional design best practices.
  • Proficient with training technologies and platforms, such as Learning Management Systems, e-learning authoring tools, and video conferencing software.
  • Strong organizational and project management capabilities.
  • Creative thinker with effective problem-solving skills and a commitment to ongoing professional development.

Education:
  • BA/BS degree in Education, Organizational Development, Instructional Design, Instructional Technology, Training and Development or related field preferred.
  • Instructional design or training technologies (e.g., ATD, CPLP, eLearning certifications) are beneficial but not mandatory.

Work Schedule:
  • This position will follow a hybrid schedule, with 4 days in-office per week, 1 day remote.
  • Must be flexible to adapt work hours as needed to support business demands, including providing coverage for all U.S. time zones.

The pay range for the role is $64,000 to $108,000 The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.
About Us
Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

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About Chubb

Sourced by ZipRecruiter

Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. We are a unique global organization with a culture of individuals passionately committed to our respective crafts. With underwriting at our core, each of us contributes to providing the best insurance coverage and service to our clients. Our highly collaborative, inclusive nature helps us drive better business outcomes through diversity of background, experiences, insights and values.

Industry

Insurance services

Company size

10,000+ Employees

Headquarters location

Warren, NJ, US

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