Residential Direct Service Provider

Position Summary:

This position is directly responsible to the Group Home Manager; the Residential Direct Service Provider (DSP) must maintain open communication with this person. The Residential Direct Service Provider (DSP) provides care and support to Adults with Developmental Disabilities in a group home setting.

Essential Duties and Responsibilities:

• Provide direct care and support to clients by assisting and supporting each client as they engage and complete activities of daily living(ADL).
• Assisting and supporting ADL’s includes but it not limited to the following: Instruct and assist all residents with all areas of self-care needed, including, but not limited to feeding, toileting, tooth-brushing, handwashing, shaving, dressing, hair-care, and laundry.
• Prepare meals for the residents and encourage as much resident participation as possible.
• Supervise and assist residents with meal consumption.
• Administer all medication ordered by a physician following medication administration policies and maintain accurate documentation of it.
• Notify Residence Supervisor when less than a 7-day supply of medication is noted.
• Maintain accurate records including program plans data sheets, case notes incident/seizure reports and daily goal sheets and submit to Residence Supervisor monthly.
• Maintain accounting of resident and household funds.
• Maintain accurate records including daily attendance, case notes, incident/seizure reports, daily goal sheets, resident house meeting and fire drills. Submit to Residence Supervisor monthly.
• Provide physical, behavioral and/or functional training and support to clients in residential, center, and community settings, i.e., shopping, cooking, transportation, home management as outlined in the implementation plan.
• Promote social integration, when required, by identifying and assisting in the utilization of community resources.
• Assist residents in choosing appropriate leisure and recreational activities.
• Coordinate and conduct outings.
• Transport residents to and from community activities, day programs, medical appointments and other functions as assigned and maintain mileage log.
• Always supervise and be aware of the whereabouts of residents.
• Maintain accountings of resident and household monies.
• Exhibit conduct that always meets agency policies and standards.
• Maintain an objective approach to job duties, free of personal values or philosophies.
• Understand that all participant information is confidential and not to be discussed or shared outside the agency, to include public or social settings.
• Ensure each resident’s right to privacy.
• Respect the rights and dignity of all program participants.
• Provide information for all meetings pertaining to clients.
• Ensure adherence to all house rules.
• Follow household chore list assigned by Residence Supervisor to assist residents in acquiring housekeeping skills.
• Assist in the ongoing maintenance of the facility, especially cleaning and resident laundry.
• Report needed repairs or maintenance problems to Residence Supervisor and in his/her absence Director of Residential Program.
• Maintain communication log on long distance calls.
• Maintain open communication with Residence Supervisor, co-workers, families, and support coordinators.
• Maintain communication logbook with reports including community activities with residents, problems with the house and/or residents and any other information including contact regarding residents with employers, family, etc.
• Adhere to The Arc’s Emergency Procedure booklet in any emergency.
• Provide basic first aid and CPR when necessary and obtain any emergency medical services needed.
• Participate in investigations in any matter related to the agency, the members of staff or people we serve.
• Arrive on time as per the assigned schedule.
• Ensure appearance is neat, clean, and dress is appropriate for the activities of the day.
• Attend all training required by Residence Supervisor or Director of Residential Program.
• Must complete all Agency and Programmatic required training within established timeframe.
• Maintain the ability to meet the physical requirements of this position as always related to duties.
• Other duties as assigned by the Senior Director of Residential.

Knowledge, Skills, and Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to adapt to the needs of the organization and team members.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Maintain professional and courteous demeanor.
• Establish and maintain effective working relationships with team members, agencies, vendors, donors and funders.
• Identify concerns, generate, and evaluate alternate solutions and make sound recommendations.

• High school diploma/GED required.

• At least one year of experience working in a medical, psychiatric, nursing or childcare setting or working with persons who have a developmental disability experience required.

• College or vocational / technical training equal to 30 semester hours, 45 one-quarter hours or 750 classroom hours can substitute for the required experience
• Must possess and maintain a current Florida’s Driver’s License and state minimum requirements for auto insurance.

• Must be able to remain in a stationary position 50% of the time.
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity equipment/machinery such as copy machines, printers etc.
• Occasionally works in outdoor conditions will need to occasionally move about, positioning self, ascend and descend.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• The ability to observe, identify, and recognize details at close and long range.
• Frequently moves boxes weighing up to 20 pounds across office for various needs.

We have a culture of compassionate team members and excellent Benefits:

• Affordable Comprehensive Medical Insurance
• FREE Dental/Vision Insurance
• Paid Life Insurance & Disability
• Bonus Days Off the week before New Year’s Day
• Holiday, Vacation, PTO
• Retirement Plan
• Referral Bonuses