Sales Support & Logistics Coordinator

We are seeking a Sales Support & Logistics Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

• Backs up Logistics Manager and Sales Managers as needed
• Manages accounts, making sure releases are sent in a timely manner and bills of lading are received quickly
• Assure suppliers/customers receive excellent service
• Monitors inventory to assure continual availability to customers
• Assures prompt response to customer/supplier needs
• Orders and maintains inventory of office supplies
• Coordinates, organizes, and maintains records of product shipments
• Prepares routine reports and correspondence
• Research and compile data for special projects and reports
• Assures customer requirements are met, disseminating those requirements to all necessary parties
• Prepares, organizes and files shipment folders
• Prepares invoices and sends them in a timely manner

​Qualifications:

• Fluency (both written and verbal) in English and Spanish is absolutely required
• Excellent critical thinking, problem-solving and decision-making skills
• Ability to recognize potential problems and develop solutions
• Ability to provide world-class customer service
• High school diploma required. College degree a plus.
• Excellent written and verbal communication skills
• Competency with MS Outlook, Word and Excel
• Experience with SAGE 100 or other accounting software is helpful
• Ability to work with cross-functional teams, including sales, logistics, customer service and accounting
• Experience with importing and/or logistics would be a huge plus, but is not required