Associate Project Manager

We are a growing ecommerce company seeking a dynamic and proactive individual to join our team as a Project Manager Associate. This position requires exceptional organizational skills, strong communication abilities, and the ability to multitask effectively in a fast-paced environment, especially during our busy seasons.

Note: Our busiest period spans from October to January, with peak demand occurring in November and December. During this time, it is essential that all team members are fully committed and available to meet the demands of our workload. Therefore, no PTO can be taken during these critical months. We appreciate your understanding and dedication to ensuring the success of our projects during our busiest times.

Please fill out the survey at the bottom of the job description. Applicants will not be reviewed if the survey is not filled out.

Responsibilities:

Project Oversight and Assistance

- Oversee tasks performed by other virtual assistants, agencies, UGC creators, and virtual assistants, ensuring proper execution and completion.

- Assist CEO with projects, including making change to the website, products and standard operating procedures (SOP).

Testing and Evaluation:

- Conduct extensive testing and evaluation of new products scheduled for release this year, ensuring they meet quality standards and specifications.

Contractor Management

- Assist in researching and communicating with contractors on platforms such as Upwork and Fiverr, facilitating smooth collaboration and project execution.

- Oversee and execute all projects from contractors

Content Organization

- Organize all previous content, including videos, photos, documents, and notes, and maintain regular organization to ensure accessibility and efficiency.

Communication Management

- Check and respond to management-level messages and emails, including those from suppliers, contractors, and our third-party warehouse.

- Handle higher-level email management concerns, including responding to emails in the CEO's inbox.

Problem Solving and Technical Support

- Resolve various Shopify issues, including opening tickets and following through on problem resolution.

- Assist employees with problem-solving related to apps or the backend of the Shopify store, including opening helpdesk tickets and ensuring resolution.

Meeting Coordination and Documentation:

- Set up and attend meetings for potential CSR agencies and new email management software alongside the CEO, taking detailed notes during these sessions.

Process Improvement:

- Help create and refine processes for employees to follow year-round, contributing to smoother and more efficient operations.

- Ensure that all processes, projects, and jobs are completed efficiently during our busy seasons.

Administrative Support:

- Make any necessary changes and updates to SOPs, FAQs, live chat, and help desk resources as needed.

- Add essential meetings to the CEO's calendar and handle mail sorting and occasional mailing of packages to third-party warehouses.

Content Creation Management:

- Communicate with content creators, oversee projects from start to finish, and ensure all content is organized and ready for use during the season.

- Research and hire video editors/contractors for content creation needs.

Requirements:

- Proficiency in Google Sheets, Google Docs, and Google Forms.

- Strong organizational and multitasking abilities.

- Excellent written and verbal communication skills.

-Ability to problem solve and stay organized

- Ability to adapt to a fast-paced work environment and handle multiple tasks simultaneously.

- Prior experience in project management or administrative roles is preferred.

- Bachelor's degree in a relevant field is a plus.

-Shopify and ecommerce experience a plus, but not required

If you are a proactive individual with a keen eye for detail and a passion for supporting multifaceted operations,, we encourage you to apply for the position of Project Manager Associate. Join our team and play a vital role in ensuring the success and efficiency of our projects and processes.

Please fill out the questionnaire below. Applicants will not be considered without filling out this questionnaire : https://go.cultureindex.com/p/aLZ9nfKQFSMNOieie . When finished, please email your resume to jobs@westonstore.com