Customer Service Representative - Sign On Bonus Available!

As a customer service representative in our Gilford, NH Operations Center, you genuinely enjoy speaking with customers and helping them with their needs. This position plays an essential role in assisting with customer inquiries, receiving inbound calls and chats for our 21 branches, assist with a wide array of digital products and services, fraud and identity theft, and more!

Can you multitask? Think independently? Do you have strong attention to detail and are willing to impact our customers positively? Are you able to alleviate complicated situations? Do you want to be part of an incredible team? If you said yes, then this position may be for you!

Prior experience working in a call center, banking, or related customer service role is preferred! We are willing to train the right candidate if you have the drive to succeed, willingness to learn something new, and a knack for customer service. After successful completion of all training and proven proficiency to work independently, remote and/or hybrid options may be available. Lastly, you must have a minimum of a high school diploma or GED equivalent.

You will be joining a team that is supported, cares about each other, and likes to have fun every day. Teamwork at its finest!

We provide all employees competitive pay, benefits on day one of employment, 401(k) with 50% company match on the first 6%, generous paid time off, and paid time off to give back to the communities in which we live. We also provide our employees with 100% tuition assistance through our partnership with Granite State College, internal/external training opportunities, and more!

Click "Apply" to submit your resume and fully completed employment application online for immediate consideration. Starting rate between $15-$18 per hour depending on experience. $1,000 one-time sign on bonus available after completion of 90 days of satisfactory!

Remote Work: Potential