Field Service Technician

Continue Your Career as an Service Technician in a Growing Company

At ProMach, we’re looking for people who want to shine. You’ll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist.

You’ll be challenged and rewarded. Make friends and have fun. Improve our customers’ packaging performance and efficiency every day. Help build the future of packaging automation. We’re proud of that and hope you will be too.

Do we have your attention? Keep reading.

As a Service Technician, you will contribute to the overall success of the company and our customers through technical expertise and interpersonal skills to ensure superior service. There is an immense opportunity for you to learn multiple, real-world career functions, be cross-trained. In this role you will….

• Handle Equipment Assembly
• Provide Technical Support via email and phone
• Control Inventory Management
• Work with PLC (ladder logic) and PC based programming
• Conduct Shop Maintenance
• Work with Electrical wiring
• Provide on-site Service, installation and training of equipment throughout the U.S. and abroad
• Travel - 2-5 days per trip and approximately 2 trips per month

Who we’re looking for?

• Motivated, career minded individuals that are excited to learn multiple job functions in a fast-paced, manufacturing environment.
• Qualified Candidate will have a minimum 2-year degree in Engineering, Electronics, Computer Technologies, related field of study or 4-year degree from an accredited University.
• Optimistic, organized, quick learning and customer focused is a must.
• A preferred candidate will have experience in: networking, network theory, MODBUS TCP/IP, industrial PLC controls, implementing drives and motion control systems, and similar skills.

What’s in it for you?

There's no monopoly on good ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Starting salary range for this role is $24.00-$29.00 per hour plus a commission component. This estimate represents the typical salary range you could earn in this position and is just one component of ProMach’s total compensation package for employees. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards.

Total compensation includes your salary, comprehensive medical/dental/vision programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!

Pro Mach, Inc.

We have been named to the Inc. 5,000 list of fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strengths of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day.

ID Technology

Customers across North America depend on ID Technology to design, build, and install the most effective labeling, coding, and marking systems for their product lines. As a leading manufacturer and integrator of labeling, coding, and marking equipment, ID Technology provides our customers with six separate label converting plant locations across North America to produce quality labels and tags efficiently and quickly. ID Technology also manufactures the LSI line of integrated labeling systems. As part of the ProMach Labeling & Coding business line, ID Technology helps our packaging customers protect and grow the reputation and trust of their consumers.

Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram!

More career opportunities to consider!

ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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