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Field Service Technician I Jobs (NOW HIRING)

Field Service Technician I Live to the MAXX--and help make it happen! At MaxxSouth Broadband, we're committed to connecting people to what matters most--fast, reliable internet, advanced TV and voice ...

Field Service Technician I Live to the MAXX--and help make it happen! At MaxxSouth Broadband, we're committed to connecting people to what matters most--fast, reliable internet, advanced TV and voice ...

Field Service Technician I Live to the MAXX--and help make it happen! At MaxxSouth Broadband, we're committed to connecting people to what matters most--fast, reliable internet, advanced TV and voice ...

Field Service Technician I Live to the MAXX--and help make it happen! At MaxxSouth Broadband, we're committed to connecting people to what matters most--fast, reliable internet, advanced TV and voice ...

The role of the Field Service Technician I is to provide field support to our clients. This includes commissioning, troubleshooting, repair or retrofit of the mechanical and electrical systems of a ...

The role of the Field Service Technician I is to provide field support to our clients. This includes commissioning, troubleshooting, repair or retrofit of the mechanical and electrical systems of a ...

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Field Service Technician I information

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$14

$24

$38

How much do field service technician i jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for field service technician i in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.61 per hour, depending on experience, location, and employer.

What are some common challenges a field service technician I might face in their daily work, and how can they prepare for them?

Field Service Technician I professionals often encounter challenges such as troubleshooting unfamiliar equipment, managing time efficiently across multiple service calls, and adapting to different customer environments. Being proactive by reviewing manuals, maintaining organized toolkits, and developing strong communication skills can help technicians handle these challenges effectively. Additionally, staying up-to-date with the latest technology and safety protocols ensures better problem-solving and a smoother workflow when working independently or as part of a team.

What is a field service technician I?

Field Service Technicians I are entry-level professionals who install, maintain, and repair equipment or systems at customer sites. They typically work in industries such as manufacturing, telecommunications, and information technology. Their responsibilities include troubleshooting technical issues, performing routine maintenance, and ensuring customer satisfaction. They often travel to different locations and interact directly with clients to resolve problems. This role usually requires technical knowledge, problem-solving skills, and good communication abilities.

What are the key skills and qualifications needed to thrive as a field service technician I, and why are they important?

To thrive as a Field Service Technician I, you need a solid understanding of mechanical and electrical systems, troubleshooting abilities, and typically a high school diploma or technical certification. Familiarity with diagnostic tools, service management software, and basic hand or power tools is common in this role. Strong customer service, problem-solving, and communication skills help technicians interact effectively with clients and resolve issues efficiently. These competencies ensure timely equipment repairs, customer satisfaction, and the reliable operation of field services.

What is the difference between Field Service Technician I vs Field Service Technician II?

AspectField Service Technician IField Service Technician II
Required CertificationsBasic technical certifications, such as manufacturer-specific trainingAdvanced certifications or additional specialized training
Work EnvironmentEntry-level, on-site customer service, troubleshooting, and repairsMore complex service tasks, possibly supervising or mentoring
Employer & Industry UsageCommon in manufacturing, telecommunications, and HVAC industriesTypically in similar industries with increased responsibilities

The main difference between a Field Service Technician I and II lies in experience, certifications, and complexity of tasks. Technician II roles often require more advanced skills and handle more complex service issues, while Technician I positions focus on foundational skills and basic troubleshooting.

More about Field Service Technician I jobs
What cities are hiring for Field Service Technician I jobs? Cities with the most Field Service Technician I job openings:
What states have the most Field Service Technician I jobs? States with the most job openings for Field Service Technician I jobs include:
Infographic showing various Field Service Technician I job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.

Full-time

Re-posted 4 hours ago


Job description

Description

Field Service Technician I


Live to the MAXX-and help make it happen! At MaxxSouth Broadband, we're committed to connecting people to what matters most-fast, reliable internet, advanced TV and voice services, and unwavering local customer care.

We are seeking a motivated and customer-focused Universal Technician I (Field Service Technician) to join our Technical Operations team. This role is responsible for the installation and activation of fiber and coaxial drop systems from the tap to the customer's home. Technicians ensure proper grounding, signal termination, and placement of electronics, while educating customers on their home equipment. Technicians work in both indoor and outdoor environments and must be prepared to handle a variety of weather conditions and natural elements

The Universal Technician I is the first step in a three-tier progression and is expected to advance to Universal Technician II within three months. Advancement requires successful completion of SCTE courses.

What You'll Do:

  • Plan and execute network installations based on customer orders and technical specifications
  • Install new connects, reconnects, disconnects, and customer premise equipment (HD/DVR/DIG)
  • Install high-speed data (HSD), wireless systems, and fiber to the home (including ONT and streaming devices)
  • Read and interpret system design maps, blueprints and document configurations
  • Troubleshoot and resolve service issues using diagnostic strategies; as well as testing circuits and equipment to verify service
  • Operate company vehicle and equipment safely (e.g., ladders, bucket trucks_ while maintaining and managing inventory      of equipment and supplies
  • Follow all company policies, including EEO and safety guidelines

What We're Looking For:

  • High School diploma, GED, or equivalent - required
  • Formal electronics training, NCTI, SCTE Certification - preferred
  • 1 year of experience in the telecommunications industry - preferred

Why MaxxSouth Broadband?

  • Become part of a locally rooted team delivering the fastest fiber speeds in the region, that prides itself on 100% local, 24/7 customer care.
  • Grow your career in a fast-growing technology company with a people-first environment where connectivity means community.
  • Get access to opportunities for professional growth, hands-on technical training and certification support.
  • Gain the opportunity to work with cutting-edge technology and explore our competitive compensation and benefits package.

Apply Today!Â