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Telecommunications Relay Service Jobs (NOW HIRING)

People Inc

Weatherization Crew Member

Abingdon, VA · On-site

$11.50 - $15.25/hr

For access to Virginia Relay (Telecommunications Relay Service) dial "711" or toll free 800 828 1120 (TTY) or 800 828 1140. Position is open until filled. Monday through Thursday; 7am-5:30pm Monday ...

People Inc

Center Aide/Driver

Winchester, VA · On-site

$16.61 - $17.61/hr

For access to Virginia Relay (Telecommunications Relay Service) dial "711" or toll free 800-828-1120 (TTY) or 800 828-1140. Position is open until filled. 7:30 am to 4:00 pm Monday through Friday 40 ...

People Inc

Center Aide/Driver

Abingdon, VA · On-site

$12.77 - $13.77/hr

For access to Virginia Relay (Telecommunications Relay Service) dial "711" or toll free 800-828-1120 (TTY) or 800 828-1140. Position is open until filled. Monday through Friday 7:30 am to 4:00 pm 40 ...

People Inc

Center Aide/Driver

Glade Spring, VA · On-site

$12.77 - $13.77/hr

For access to Virginia Relay (Telecommunications Relay Service) dial "711" or toll free 800-828-1120 (TTY) or 800 828-1140. Position is open until filled. Monday through Friday 7:30 am to 4:00 pm 40 ...

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Telecommunications Relay Service information

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$37.5K

$70.3K

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How much do telecommunications relay service jobs pay per year?

As of Jun 6, 2026, the average yearly pay for telecommunications relay service in the United States is $70,337.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Telecommunications Relay Service position, and why are they important?

To thrive in Telecommunications Relay Service roles, strong listening, communication, and typing skills are generally required, along with a high school diploma or equivalent. Operators typically use specialized relay software and telecommunications equipment, with training or certification in TTY or captioned telephone services sometimes preferred. Patience, attention to detail, and cultural sensitivity are valuable soft skills that help provide accurate and respectful service. These competencies are crucial for facilitating clear and effective communication between individuals who are deaf, hard of hearing, or speech-impaired and those using standard telephone services.

What is a Telecommunications Relay Service job?

A Telecommunications Relay Service (TRS) job involves assisting individuals with hearing or speech disabilities in communicating over the phone. TRS operators act as intermediaries, relaying conversations between a person using a text telephone (TTY) or other assistive devices and a standard phone user. They must accurately and impartially transcribe or voice messages in real time. This role requires strong typing skills, attention to detail, and adherence to confidentiality guidelines. TRS services ensure accessible communication for individuals with disabilities, promoting equal access to telecommunication.

What does a typical shift look like for a Telecommunications Relay Service operator?

A typical shift for a Telecommunications Relay Service operator involves relaying conversations between individuals with hearing or speech disabilities and standard phone users, using text and voice communication tools. Operators often work in quiet, office-like settings at relay centers and may have access to ergonomic equipment to maintain comfort during long periods of typing or speaking. Shifts can include evenings, weekends, or holidays to provide service coverage at all hours. While the work can be repetitive, it is also rewarding, as operators play a vital role in ensuring equal access to telecommunications for all individuals.

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Telecommunications Relay Service jobs near you
Communication Assistant - Relay Operator

Communication Assistant - Relay Operator

Hamilton Telecommunications

Baton Rouge, LA • On-site

$39K - $53K/yr

Full-time, Part-time

Posted 10 days ago

Job description

A Different Kind of Customer Service Job
Hamilton Relay is seeking entry level Communication Assistant - Relay Operators. Our specially trained Relay Operators make it possible for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking to communicate over the telephone. We are looking for individuals who have a desire to help others, possess a strong work ethic, have great communication skills, and excellent attention to detail. This is a remote work-from-home opportunity open to residents in the Baton Rouge, LA area only.
Hamilton offers:
  • Work from home.
  • Paid training & computer equipment provided.
  • Full Time & Part Time shifts available working mid-day and evening hours.
  • No or limited direct customer interaction.
  • Company paid benefits for full time employees.
  • Bonuses for performance & attendance.

Qualified applicants requirements:
  • 18 years of age or older.
  • Possess a high school diploma or equivalent.
  • Have a typing speed of 55 - 60 wpm with a high accuracy rate.
  • Able to pass a criminal background check.
  • Able to maintain strict consumer confidentiality.
  • Available for a 2 weeks of training held 8:00am - 4:30pm CT.

Workspace requirements:
  • High speed home internet connection. Satellite internet and wireless internet are not acceptable.
  • Must be able to hard wire your work computer directly to your home modem via ethernet.
  • Must have a quiet, private, distraction free workspace.

Hamilton Relay has been providing telecommunications relay services for individuals who are deaf, hard of hearing, deaf-blind or have difficulty speaking since 1991. Hamilton Relay is a division of Hamilton Telecommunications, a diversified telecommunications service provider headquartered in Aurora, Nebraska.

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