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$16.75 - $22.50/hr

Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals)

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How much do telecommunications relay service jobs pay per year?

As of Jun 6, 2026, the average yearly pay for telecommunications relay service in the United States is $70,337.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $91,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Telecommunications Relay Service position, and why are they important?

To thrive in Telecommunications Relay Service roles, strong listening, communication, and typing skills are generally required, along with a high school diploma or equivalent. Operators typically use specialized relay software and telecommunications equipment, with training or certification in TTY or captioned telephone services sometimes preferred. Patience, attention to detail, and cultural sensitivity are valuable soft skills that help provide accurate and respectful service. These competencies are crucial for facilitating clear and effective communication between individuals who are deaf, hard of hearing, or speech-impaired and those using standard telephone services.

What is a Telecommunications Relay Service job?

A Telecommunications Relay Service (TRS) job involves assisting individuals with hearing or speech disabilities in communicating over the phone. TRS operators act as intermediaries, relaying conversations between a person using a text telephone (TTY) or other assistive devices and a standard phone user. They must accurately and impartially transcribe or voice messages in real time. This role requires strong typing skills, attention to detail, and adherence to confidentiality guidelines. TRS services ensure accessible communication for individuals with disabilities, promoting equal access to telecommunication.

What does a typical shift look like for a Telecommunications Relay Service operator?

A typical shift for a Telecommunications Relay Service operator involves relaying conversations between individuals with hearing or speech disabilities and standard phone users, using text and voice communication tools. Operators often work in quiet, office-like settings at relay centers and may have access to ergonomic equipment to maintain comfort during long periods of typing or speaking. Shifts can include evenings, weekends, or holidays to provide service coverage at all hours. While the work can be repetitive, it is also rewarding, as operators play a vital role in ensuring equal access to telecommunications for all individuals.

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Telecommunications Relay Service jobs near you

Classified Substitute at Nestucca Valley School District

Northwest Regional Education Service District and CTA Substitute Services

Cloverdale, OR • On-site

$13.75 - $18.50/hr

Full-time

Posted 28 days ago

Job description

Position Type:
Nestucca Valley School District
Date Posted:
7/19/2024
Location:
Nestucca Valley School District
Date Available:
Open Pool Position
Closing Date:
Open Pool PositionPosition Title: CLASSIFED SUBSTITUTE (Educational Assistant, Secretarial, Custodian, Food Service, etc.)
Location: Nestucca Valley School District
Reports To: Building Principal
POSITION PURPOSE: This position includes subbing for active employees who are not able to work for various reasons. All substitutes are expected to perform the work requested by the District in which they are placed.
QUALIFICATION: Knowledge, Skills, Abilities
  1. High School Diploma Required.
  2. Knowledge of tutorial/instructional procedures preferred for positions working with children.
  3. Experience supervising or assisting children preferred for position working with children.

ESSENTIAL FUNCTIONS:
  1. Work harmoniously with and communicate effectively with students, parents and staff
  2. Understand and follow oral and written instructions
  3. Patrol halls, cafeteria, lavatories and supervise students outdoors while loading and unloading buses and on the playground during recess as assinged.
  4. Remain in assigned classroom until all students have been dismissed for the day
  5. Assist with students requiring total care (i.e. feeding, lifting, toileting, cleaning)
  6. Assist with students who are experiencing behavioral difficulties or may be verbally/physically aggressive
  7. Maintain confidentiality
  8. Report safety, sanitary and fire hazards immediately to supervisor
  9. Sanitize desks, tables, straws, oral motor equipment and other items as directed.
  10. Arrange classroom furniture as directed.
  11. Comply with applicable District, state, local and federal laws, rules and regulations
  12. Interact thoughtfully and courteously with students, staff and community
  13. Perform other reasonably related duties that the Supervisor may assign
Note: This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions or working conditions associated with the job. This job description is not a contract of employment or a promise or guarantee of any specific terms or conditions of employment. The school district may add to, modify or delete any aspect of this job (or the position itself) at any time, as it deems advisable.
The Nestucca Valley School District is an equal opportunity employer and provides services to the public on an equal opportunity basis and does not discriminate in employment or the provision of public services on the basis of race, color, religion, sex, national origin, age, disability, political affiliation or belief, citizenship or marital status. Auxiliary aids and services are available upon request to individuals with disabilities or individuals with limited proficiency in English. Contact the District Office for assistance.
Reasonable accommodations for the application and interview process will be provided upon request and as required in accordance with the Americans with Disabilities Act of 1990. Individuals with disabilities may contact the Human Resources Manager at 503-392-3194 x408 for additional information or assistance. Speech/Hearing impaired persons may contact the district for assistance through the Oregon telecommunications Relay Service at 1-800-735-2900.

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