Assistant Loan Processor

Position Summary:

Assisting Senior Loan Processor in gathering and organizing loan underwriting requirements and become the intermediary between the sales team, lender, and home buyers.

About Roberts Resorts & Communities:

This company operates nationally and is growing by the day. At Roberts Resorts & Communities, we're on a mission to build community and fulfilling dreams. Through our core values of resourcefulness, integrity, passion, and epic customer service, we're dedicated to making a difference in the lives of 30,000 people. If you're passionate about creating meaningful impact, thrive in a culture of integrity, and are committed to delivering exceptional service, we invite you to join us in turning visions into reality and shaping a brighter future together.

PERFORMANCE OBJECTIVES:

• Verify and validate supporting income, assets, rental history, and employment history, and liability documentation to ensure the validity of the borrower
• Loan verification forms and title insurance forms
• Request necessary verifications as needed or required by the lender
• Ensure pipeline is up to date, cancel any files that are denied or inactive
• Review initial submissions for completeness before transferring file over to Loan Processor for official review before bank submission.
• Maintain communication with Sr. Loan Processor regarding status of all active loans in the pipeline.

KEY COMPETENCIES:

1. Attention to Detail: Accuracy is crucial in loan processing to ensure all documents are complete and error-free.
2. Communication Skills: Clear and concise communication with clients, loan officers, and other stakeholders is necessary to gather information and provide updates on loan applications.
3. Time Management: Managing multiple loan applications simultaneously requires strong organizational skills and the ability to prioritize tasks effectively.
4. Customer Service: Providing excellent customer service by addressing client inquiries, resolving issues, and maintaining a professional demeanor at all times.
5. Knowledge of Regulations: Understanding of relevant lending regulations and compliance requirements to ensure loan applications adhere to legal guidelines.
6. Computer Proficiency: Comfortable using loan processing software, spreadsheets, and other digital tools to input data, generate reports, and manage documents efficiently.
7. Analytical Skills: Ability to assess financial documents, credit reports, and other information to evaluate loan applications and identify potential risks.
8. Problem-Solving Abilities: Being proactive in resolving issues that may arise during the loan processing cycle, such as discrepancies in documentation or credit concerns.
9. Teamwork: Collaborating effectively with loan officers, underwriters, and other team members to expedite the loan approval process and deliver a positive experience for clients.

EDUCATION & EXPERIENCE:

• Must have 3+ years of administrative experience?
• 1-year loan processing experience??
• Ability to fluently read, write and speak English and Spanish?
• Ability to provide excellent customer service in person and on the phone?
• Ability to handle multiple tasks and frequent interruptions?
• Ability to handle stressful situations with calmness and courtesy?
• Ability to communicate effectively, both orally and in writing?
• Excellent records and file management skills?
• Knowledge and experience using MS Word, Excel, Outlook

PHYSICAL REQUIREMENTS:

• Physical Activities: Constantly sit, talk or hear; Frequently use hands;
• Lifting Requirements: Up to 10 lbs.

BENEFITS:

• Medical, Dental, and Vision
• Employer Paid Life Insurance
• Voluntary STD, LTD, Life, Accidental, and Critical Illness
• PTO and 11 Paid Holidays
• 401(k)
• Working in an inclusive community!
• Complimentary stay at one of our resorts!

COMMITMENT TO DIVERSITY:

Roberts Resorts & Communities stands firm in our commitment to Equal Employment Opportunity. We believe in a workplace free from discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic. Diversity is our strength. We foster an inclusive environment where authenticity is valued, and everyone feels a sense of belonging. We empower individuals to reach their full potential and contribute their best. Join us in creating a workplace where diversity is celebrated, voices are heard, and excellence thrives.

If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to careers@robertsrc.com.