Insurance Customer Service Representative

Apply today and start the next step in your career!

***Willing to train***Bonus Opportunities***Licensing Assistance***

Freedom Insurance Agency is looking for a Full-time Insurance Customer Service Representative to join our team. This is a great opportunity for someone capable of working independently and taking charge of their daily responsibilities with an emphasis on the development of maintaining long-term client relationships. We know with your positive attitude and a strong focus on customer service, you will be able to provide our clients with the top-notch service our clients have become accustomed to in our agency. Make a difference in someone's life. Apply today!

Must have a Maryland Property and Casualty License.

Remote / Work From Home (WFH) Flexibility

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Paid Time Off (PTO)

Work from Home

• Maintain client retention and product loyalty by nurturing relationships with customers.
• Presents and explains insurance policy options based on prospective client needs and personal goals.
• Independently manages accounts daily. Answering questions, taking payments, updating information. All in a timely manner.
• Expands/rounds our existing accounts by identifying potential gaps in coverage, recommending, and implementing proper coverage.
• Reviews insurance policies and endorsements for accuracy and issue certificates of insurance requests.

• Must have a Maryland Property and Casualty License.
• 2+ Years of Insurance experience OR 5+ years of demonstrated success in overall customer service and/or sales
• Proficient with Microsoft Office Suite.
• Demonstrates the highest level of technical and cognitive abilities to ensure accuracy and precision
• Ambitious self-starter able to work in a collaborative environment.
• Persuasive, professional verbal and written communication skills