Customer Service and Sales Representative

Take charge. Think fast. Move Forward.

Worldwide Promotions has an immediate need for a Customer Service/Sales Representative who we can train to Management in our energetic office. Someone who has a background in Customer service, retail, marketing, sales, or hospitality along with demonstrated leadership would fit well. Our Customer Service/Sales  Representative will be career-minded and should have a student mentality. We have an incredible and personalized mentorship program as well as multiple avenues for advancement. The ideal candidate will be motivated, goal-oriented, and have excellent communication skills. Once trained, our charismatic manager will be responsible for managing other Entry Level Customer Service/Sales Representatives, attending weekly management meetings, and will take part in the recruiting process.

Responsibilities:

• Drive customer satisfaction ratings by providing excellent customer service and sales support when meeting with customers
• Qualify interested candidates and assist in the sales process
• Serve as an expert to help educate, build rapport and close sales
• Aggressively research and build a new client base to achieve sales goals
• Attend quarterly networking conferences
• Manage, coach, and train new members of the team

Requirements:

• Have an entrepreneurial spirit, creative thinking and relentless drive for success
• Have strong Customer Service skills
• Can follow a proven process
• Highly competitive and want to win
• Can take rejection and learn from it
• Willing to try new approaches and techniques

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