Deputy Chief Information Officer - HYBRID Austin, TX ($150-190k/year)

Our client is hiring a Deputy Chief Information Officer on a hybrid basis (onsite Tuesday, Wednesdays, and Thursdays) in Austin, TX for $150k-190k/year, depending on experience.

The Deputy CIO is a key role on the leadership team of the college’s IT department. This position is internally focused with responsibility for the operational technology teams within the department. The Deputy CIO will work under the guidance of the Vice Chancellor of Technology (CIO) and will have clearly defined goals related to overall maturity of the IT department and the technology it supports district-wide. Operational areas under the purview of the Deputy CIO include: IT infrastructure (systems, network and physical security), software development, technical support, enterprise systems and business intelligence.

In addition to managing the daily operations of much of the IT department, the Deputy CIO will be responsible for leading strategic projects aimed at eliminating technical debt and increasing the robustness of the college’s technology landscape.

Responsibilities:

• Contributing to the development of the college’s technology roadmap.
• Leading and successfully completing technology transformation projects aimed at improving operational capabilities with minimal supervision. Success means full scope of work completed on time, within budget and aligned with established acceptance criteria.
• Partnering with peers both within and outside of the IT department to accomplish shared goals.
• Participating in defining goals for the teams reporting to the Deputy CIO and the broader IT organization.
• Ensuring team goals are met and projects are successfully completed (teams are meeting established operational targets)
• Reporting data in various formats showing the performance of IT functional areas and making recommendations for changes/improvements as needed to enhance performance.
• Providing leadership and coaching for the teams reporting to the Deputy CIO
• Leading teams (directors and their reports) in the creation and/or refinement of service catalogs, operating procedures, service and operating level agreements (SLAs/OLAs), and success metrics.
• Providing strategic recommendations for solving technology problems.
• Establishing and managing relationships with 3rd party product and service providers as needed to accomplish defined goals.
• Acting as technical sponsor for all major technology projects within your areas of responsibility.
• Ensuring technology project requirements, scope, budgets and timelines are well-defined.
• Ensuring technology projects are well-managed and are being executed as per established expectations.
• Effectively building both operational and project teams.
• Administrative aspects of people management including, but not limited to absence approval, performance management, hiring and termination.
• Managing the operating budget for the operational teams as well as budgets for applicable projects.

Requirements:

• Ten years of experience in IT roles of progressively increasing responsibility.
• Five years of related work experience leading an IT organization of at least 50 individuals.
• Five years experience in a technology leadership role where both project and operational budgeting was a key component of the job.
• Three years experience with multi-campus IT service management.
• Fifteen years of experience in IT roles of progressively increasing responsibility.
• Seven years of related work experience leading an IT organization of at least 50 individuals.
• Extensive experience leading both hardware and software focused operational IT teams.
• Bachelor's degree in a technology or Business related field of study such as Computer Science, Information Technology, Business or Business Information Systems.

Preferred Qualifications:

• ITIL Practitioner-level certification or above
• Unexpired PMP or equivalent PMI-based Project Management certification.
• TOGAF Foundation Certification or higher
• Certified Information Systems Security Professional (CISSP) certification

Knowledge:

• Working knowledge of a wide range of technologies, including modern IT infrastructure solutions, enterprise business systems, and software development practices is a must. This should include knowledge of and experience supporting:
• On-premise data centers
• Cloud-based infrastructure
• Various types of network and telecommunications technology
• Continuous improvement based software development
• Top tier enterprise business systems (eg. industry leading ERPs, CRMs, Data environments, etc.)
• Knowledge of the ins and outs of assessing managed technology service needs and selecting managed service partners.
• Knowledge of best-practices in information security as it relates to both back-end systems as well as front-end software and data solutions is a must. Working knowledge of technology budget planning and budget management concepts is critical.
• Knowledge of standard accounting practices.
• Knowledge of formal PMI-based project management practices.
• Strong knowledge of ITIL-based IT Service Management (ITSM) concepts.
• Strong knowledge of best-practices in technology infrastructure management