Project Manager

Our client is looking for an IT Project Manager that oversees the comprehensive management of three or more large-scale projects spanning the entire Project Lifecycle, including:

• Creation/Approval
• Monitoring/Adjustments to Plan/Reporting
• Implementation/Acceptance
• Closure/Postmortem Reviews
• Responsible for establishing and executing project management processes and methodologies for strategic projects, ensuring timely delivery, adherence to budget, high-quality standards, and meeting customer expectations.

Tasks include:

• Crafting and approving project plans and team assignments
• Continuously assessing project progress and directing daily work efforts
• Identifying resource requirements and conducting quality reviews
• Escalating issues appropriately
• Maintaining all project documentation
• Tracks key project milestones, adjusts plans/resources as necessary, and monitors financial and corporate portfolio impacts.
• Coordinates communication across all enterprise areas affecting project scope, budget, risk, and resources, updating stakeholders on project status and managing stakeholder and executive sponsor expectations. Facilitates Steering Group and/or Executive Group level team status meetings and other communications.
• Identifies and mitigates project risks, issues, and changes, proactively suggesting solutions. Proficient in overseeing large, complex, diverse, and strategic projects impacting the organization as a whole.
• Operates in a combined Agile and Waterfall environment, working in 3-week sprints.

Overview of Responsibilities:

ServiceNow Asset Management:

• Effectively manage and optimize the organization's assets through the ServiceNow platform.
• Implement and maintain asset management policies, procedures, and best practices.
• Track and report on asset utilization, lifecycle, and compliance.

Configuration Management:

• Work closely with IT teams to ensure accurate configuration data within the ServiceNow CMDB.
• Maintain a comprehensive understanding of all IT assets and their relationships.

Documentation and Reporting:

• Generate regular reports on asset status, utilization, and compliance for management review.
• Document asset-related processes and procedures.

Collaboration:

• Collaborate with cross-functional teams to ensure alignment between asset management and overall IT service management strategies.
• Liaise with procurement and finance teams to ensure accurate financial tracking of assets.

Continuous Improvement:

• Identify opportunities for process improvement within the ServiceNow Asset Management module.
• Stay abreast of industry best practices and emerging technologies related to asset management.

Requirements:

Experience:

• 3-4 years of experience in ServiceNow Asset Management.
• Proven track record of successfully managing assets in a complex IT environment.

Technical Skills:

• Proficient in using the ServiceNow platform for asset management.
• Familiarity with configuration management and CMDB best practices.

Communication:

• Excellent communication skills, both written and verbal.
• Ability to effectively communicate with cross-functional teams and stakeholders.

Education:

• Bachelor's degree in Information Technology, Computer Science, or 4-6 years of related field experience.