Legal Intake Account Verifier

We are a Nationwide Legal Intake Center that collaborates closely with renowned Law Firms across the country on Mass Tort Claims. We are experiencing rapid growth, and this is the time to join! We want people who have the drive to succeed and grow with the company as we keep expanding.

Job Description:

As a Legal Intake Account Verifier, your primary responsibility is to meticulously verify information, ensuring the creation of accurate client case profiles for individuals who have recently signed a retainer to act as plaintiffs in a lawsuit. Key duties include spell checking, proofreading, and confirming address and personal details. Precision and attention to detail are paramount, given the nature of these legal files.

A crucial aspect of this role involves rephrasing and clarifying survey questions to guarantee that responses align with necessary criteria. Staying current with lawsuit-specific requirements is essential. The role also demands a keen eye for detail, professionalism, and the ability to identify and rectify mistakes. Strong grammar and punctuation skills are prerequisites for this position.

Key Responsibilities:

-Taking inbound live transfers

-Confirming information with client to ensure accuracy amongst client files

-Ensure that all qualifying criteria is met

-Rephrasing notes

-Clarifying various questions and verifying answers

Required Skills and Qualifications:

- Experience in a call center and/or legal assistant role preferred

- Excellent oral and written communication skills

- Strong grasp of spelling and grammar

- Reliability and dependability are expected