Community Events and Volunteer Coordinator

Position Title: Community Events & Volunteer Coordinator

Location: Whatcom & Skagit County

Reports to: Senior Director of Community Engagement

Hours: 25-29 hours per week (.70 FTE); non-exempt position

Wage Range: $20.98 – $24.03 per hour; wage dependent on relevant qualifications, experience, and education

Women, people of color, transgender individuals and members of other underrepresented populations are strongly encouraged to apply.

Mission: At Northwest Youth Services, we affirm youth experience and autonomy, as we work together to foster collective healing and justice, in order to dismantle the systems of oppression that perpetuate youth homelessness.

Core Values:

Community – We promote interdependence and recognize that everybody needs a community to thrive. We know that we are stronger together.

Justice & Liberation - We believe that it is critical to acknowledge, name, and actively work to dismantle the historic systems and societal structures that fuel crisis and poverty.

Humanity - We work with respect and compassion for each other and believe that everyone deserves to belong: to be safe, heard, and valued.

Accountability – We believe that no one is done learning; as a community we hold each other to a high standard, and work to educate, grow and heal together.

Vision: Guided by our core values and commitment to becoming an Anti-Racist organization, Northwest Youth Services envisions a community in which all young people are seen as catalysts in creating a just and liberated society that supports each of our unique journeys through life.

The Community Events and Volunteer Coordinator is tasked with facilitating and supporting Northwest Youth Services community events alongside the Senior Director of Community Engagement. This role will help with pillar projects and initiatives like monthly giving campaigns, meetings, events, and other community engagement opportunities. This position will also coordinate and act as a supervisory point of contact for all volunteers with the organization. This position reports to the Senior Director of Community Engagement and will serve as a consistent mission-focused ambassador for Northwest Youth Services.

To perform the job successfully, the individual should demonstrate the following competencies:

Change Agility: Able to embrace needed change; able to provide and implement feedback; effective in the face of ambiguity.

Integrity: Must be honest and take responsibility for actions.

Positive Impact: Have a passion for NWYS’ mission and vision; display a positive attitude.

Learning Agility: Seeks to improve knowledge, skills, and abilities in related service areas.

Creativity: Resourceful in finding ways to improve and advocate for change when necessary; fosters creativity in others.

Active Listening: Ability to effectively work independently and in partnership with team members; ability to communicate effectively with youth and others.

Informal Communication: Articulate ideas clearly and organize ideas effectively.

Organizational Knowledge: Understands operational procedures; demonstrates an in-depth understanding of what the organization does.

Initiative: Proactive; act without being prompted.
Team Player: Effectively partner with people across the organization.

Sensitivity: Communicates empathy and respect of individuals; ability to be appreciative of diversity.

Organization-wide Collaboration

• Commitment to mission, NWYS values, and customer service orientation internally and externally. Act as liaison between the agency and the community.
• Collaborate closely with NWYS’ Whatcom Services, Skagit Services, and Program Operations Teams.

Community Events

• Support the Senior Director of Community Engagement with the management of the Annual Luncheon and Healing Centered Gathering and 3-5 smaller fundraising and cultivation events throughout the year.
• Support the management of volunteers at all Annual Luncheon, Healing Centered Gathering, and 3-5 smaller fundraising cultivation events throughout the year.
• Commitment to learning and utilizing community-centric fundraising principles.
• Work collaboratively with the entire Community Engagement Team.
• Support community engagement team efforts, as needed, including speaking engagements, tabling opportunities, and other visibility events.

Volunteer Coordination

• Field and respond to inquiries about volunteering from the community.
• Automate and streamline volunteer onboarding and offboarding processes.
• Support with developing accurate reports and projections on volunteer hours and events to support annual strategic planning and budgeting.
• Utilize and maintain the volunteer database as appropriate.
• Coordinate placements and onboarding of volunteers.
• Provide supervisor support to all volunteers with NWYS;
• Other duties as assigned.

The physical demands described here are representative of those that must be met by an employee to successfully perform essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception. While performing these job duties, the employee is regularly required to listen to others and provide verbal feedback. The employee is required to frequently sit for extended periods of time, stand, walk, climb, or balance.

Minimum Qualifications:

• High school diploma or GED
• At least 1 year of experience with coordinating community-centered events, including fundraising events
• Knowledge of Microsoft Office software including Word, Excel, Access, Outlook, Publisher
• Knowledge of professional use of social media platforms, including Facebook, Twitter, and Instagram
• Careful attention to detail and strong organizational skills
• Ability to work in a fast-paced environment, manage many different ongoing projects, and meet deadlines
• Excellent written and interpersonal communication skills
• Strong presentation skills and ability to communicate effectively with diverse audiences
• Proof of Washington State Driver’s License, driving record, and auto insurance;

• Requires background checks.

Required within first 30 days of employment:

• CPR/First Aid/Bloodborne pathogens certifications required;
• Must have a negative TB test; and
• Full understanding of the CPS reporting requirements.

Preferred Qualifications:

• Bachelor’s Degree Non-Profit Management, Fundraising, or related field
• 2 years’ experience with coordinating donor-centered fundraising, including fundraising events
• Knowledge of issues faced by young people at-risk of/experiencing homelessness; comfortable working with young people

Benefits

• Earn paid time off based on hours worked;
• Medical, vision, and dental insurance benefits begin first of the month following date of hire (positions at or above 0.75 FTE);
• Voluntary life, critical illness, supplemental vision, long term disability, and accident insurance eligibility begins first of the month following date of hire (positions at or above 0.75 FTE);
• Simple IRA Retirement plan with match up to 3% of employee contributions, per pay period, after first year of employment;
• Annual Healing Fund stipend
• Juneteenth and Indigenous Peoples Day paid holidays;
• The position is located in beautiful Whatcom County, Washington, in the Pacific Northwest

Northwest Youth Services is an Equal Opportunity employer. Employment is based upon individual qualifications without regard to race, color, sex, religion, national origin, citizenship, age, marital status, veteran status, disabilities, political ideology, sexual orientation, or any other legally protected status.