Sales Administrator

At Prinova, our passion for food knows no bounds! With a rich history spanning over four decades in the food industry, we have established ourselves as a trusted global supplier and manufacturer of functional food ingredients, flavors, and aromas. With CUSTOMER FOCUS as our central core value, we put pride in our work to ensure the end user has a quality product.

Prinova has proudly received national acclaim as one of the Best and Brightest Companies to Work For® in 2023, a testament to our status as an exceptional employer. This prestigious award highlights our commitment to outstanding HR practices and appreciation for our employees. Guided by the renowned FISH® philosophy, we prioritize creating meaningful work interactions, fostering community engagement, and empowering professional growth, ensuring a remarkable and fulfilling experience for our team members.

Don’t miss the opportunity to join our esteemed organization, where exceptional HR practices and employee appreciation thrive. Apply today and unlock the potential for a rewarding and fulfilling career at Prinova!

Sales Administrator

Department: Sales, Distribution
Location: Itasca
Type: Full-Time

The role of a Sales Administrator is to focus upon development of sales for both new and existing customers facilitating growth as part of team assisting on tasks as assigned Account Managers.

Essential Duties and Responsibilities include the following. Other duties may be assigned

• Monitoring customers and liaising closely with commercial, logistics, product development, regulatory and quality departments

• Dealing with customer queries and responding in a timely manner

• Sending any requested quality documents to customer and liaising with quality team when necessary

• Sending product samples to customers when required. This will involve either handling samples in the office or liaising with warehouses to request samples from sample stock or from inventory.

• Sending price quotes to customer, liaising with Product Management team for this and collecting necessary information from customers

• Assisting with lead qualification

• Logging opportunities & quotes in CRM systems

• Monitoring shipments to customers when necessary and ensuring a high level of customer service at all times

• Review and control stock levels for key accounts, ensuring sufficient inventory for contracts

• Produce reports for senior managers.

• Understand commercialization processes and be able to help track and prioritize tasks across multiple departments and divisions.

• Make travel arrangements for senior managers and as required for members of the commercial team

• Manage tasks assigned for business development in line with agreed objectives set by Account Managers.

• Participate in the wider sales team to develop strategies that can deliver the identified growth.

• Report as required on efforts within the accounts and participate in updating of account plans.

• Be an expert on accounts understanding both markets and competitors.

• Keep up to date with the technical benefits of our product range to be able to explain to customers.

• Ability to maintain customer files with all relevant documents kept in good order.

• Create systems that help business development with associated targets.

• Execute duties timely.

• Communicate effectively and ensure the latest news is provided as it becomes available.

• Be willing to travel on business where needed & stay within the guidelines provided for travel & business-related expenses. In addition to provide a monthly expense report with all receipts in order that expenses incurred can be approved & repaid. This said this role is not seen as requiring significant levels of travel.

Supervisory Responsibilities:

• None.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Education and/or Experience:

• High school diploma or equivalent required; Associates or Bachelor’s degree preferred

• Five+ years of customer service or sales experience

Required Skills/Abilities:

• Excellent interpersonal and customer service skills

• Excellent sales and customer service skills

• Excellent organizational skills and attention to detail

• Excellent time management skills with a proven ability to meet deadlines

• Strong analytical and problem-solving skills

• Ability to prioritize tasks and to delegate them when appropriate

• Ability to function well in a high-paced and at times stressful environment

• Proficient with Microsoft Office Suite or related software

• Advanced skills in Microsoft Office (Word, Excel, and PowerPoint) and Salesforce.com.

• Familiarity or general aptitude for ERP systems is preferred

Travel:

Up to 10% travel

Work Conditions & Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Ability to lift up to 10 lbs.

• Work environment is normally in an office setting.

• Ability to view a computer screen and type for extended hours

• Ability to sit and stand for extended periods of time

• Ability to adjust work schedule as business needs require