Sales Representative

The sales representative (or sales rep) is responsible for overseeing the sale of products or services from beginning to end. This individual is the direct point of contact with a customer and in charge of ensuring a customer's needs and expectations are met. A sales representative should know their product or service inside and out and guide their customers through the purchase process efficiently and satisfactorily.

Sales Representative Duties and Responsibilities

• Drive sales and revenue growth by developing and maintaining strong customer relationships.
• Build and maintain relationships with customers to understand their boating needs and preferences
• Guide customers through the boat purchasing process, providing information on different models, features, and financing options
• Conduct product demonstrations and sea trials to showcase the capabilities of various boats
• Follow up with customers post-sale to ensure satisfaction and encourage repeat business
• Collaborate with the sales manager to develop and meet effective sales goals
• Provide exceptional customer service and support throughout the entire sales process, including after-delivery communications

Sales Representative Requirements and Qualifications

• High school diploma
• Bachelor's degree (ideal but not required)
• Additional certifications and other professional development experience
• 1+ year of sales experience
• Customer service and people skills
• Phone, email, and chat communication skills
• Prospecting skills
• Territory management aptitude
• Persuasion, negotiation, and closing skills
• Ability to meet deadlines and financial goal minimums
• Patience to deal with customer issues and calls that do not end in a sale
• Motivation skills and a positive attitude