Quality Manager

Job Summary:

The Quality Manager is a critical member of the EP2 leadership team…responsible for leading and growing a culture of quality and performance excellence every day! This is an exciting role…providing daily leadership for the continued development, execution and improvement of company quality systems, processes, procedures and instructions. This person will lead all QA and QC functions, ensure all products meet customer specifications and direct the plant’s Business Management System (ISO compliance programs, documentation programs, and internal audit process). This position will establish quality priorities and objectives while executing Quality Assurance strategies and tactical plans. This person will ensure ongoing compliance with all corporate guidelines, regulatory and customer requirements.

Managerial Responsibilities:

• Reports: QA Manager, BMS Manager, Testing Supervisor, QC Supervisor
• Meets department strategic and tactical goals and manages all key department metrics
• Oversees the daily workflow and schedules of the department (maintain all schedules)
• Develops staffing plans and oversees hiring, training and performance management of team
• Grows team capability through training, development, certifications
• Focus on “best in industry” results and continual improvement
• Ongoing assessment and improvement of department tools, software and equipment

Duties/Responsibilities:

• Develops, implements, and manages processes to ensure that products meet required specifications for quality and function before shipping
• Identifies and sets appropriate quality standards for processes and products
• Communicates quality standards to QA team, Project Managers, production and other appropriate staff
• Coordinates product inspection and testing processes
• Assists Project Managers with technical and other project related questions
• Identifies and analyzes issues, defects, and other problems, and recommends and facilitates solutions to these issues if necessary
• Performs final Admin inspections and sign-off on the finished product
• Drives company towards ISO Certification through BMS implementation
• Performs other duties as assigned

Required Skills/Abilities:

• Excellent leadership skills with a strong quality and business presence
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with a proven ability to meet deadlines
• Excellent electrical testing and troubleshooting skills
• Excellent analytical and problem-solving skills
• Excellent supervisory and leadership skills
• Proficient with Microsoft Office Suite or related software

Education and Experience:

• BS Degree in Engineering or Technical Field preferred; MBA or Masters a plus
• 5+ years of relevant experience, skills and knowledge
• Relevant certifications or training preferred (i.e., ASQ)
• Experience implementing ISO compliant systems, policies and procedures

Physical Requirements:

• Continuous speaking, hearing, and visual effort including close vision, distance vision, depth perception, and ability to adjust focus
• Frequent standing, crouching, stooping, kneeling, reaching, climbing, and handling
• Commonly lifting/moving of up to 40 lbs. individually
• Occasionally lifting/moving 50-100 lbs. with assistance
• Exposure to loud noises, drilling, cutting, banging, and typical manufacturing production physical hazards
• Prolonged periods of walking and standing
• Ability to climb a ladder