Patient Care Coordinator

Do you want to make a difference in the lives of children?

We are looking for the brightest and the best to join our team!

Are you new to healthcare and are looking for a great environment to launch your career in a high paced complex clinical environment?

Our established and cohesive Patient Services team is looking for a new team member who absolutely thrives on helping children through their medical journey while contributing to our dynamic clinical culture. More than just a job, every day, you will know you are making a difference in the lives of children and their families.

Two major benefits offered by Cure 4 The Kids Foundation

• One of the most competitive compensation and comprehensive benefit packages in the field of healthcare
• A state-of-the-art clinical and administrative environment located at 215 and Town Center, Summerlin on the Roseman University Campus

Cure 4 The Kids Foundation was voted #10 on the list of the 50 Best Non-Profits to Work For in The U.S.

What it takes to be part of our team
Are you an exceptional Patient Care Coordinator who absolutely thrives on being part of an accountable team? Can you dedicate yourself to being part of a team serving the needs of children and their families? Do you bring the highest standards of integrity and professionalism to your team? Do you thrive in an environment where you are valued and appreciated for who you are, how hard you work and for that something special you bring to the teams you choose to work with? Are you looking for an organization that offers competitive compensation and one of the broadest and most comprehensive benefit packages available in the field of healthcare?

This is a role that requires a multi-disciplinary team approach to solving problems and patient challenges. "That's not my job" or "someone else can do it" is not in our team vocabulary because we are here to be of support to each other. The primary goal is to bring the best patient care and experience for our area's children.

SUMMARY:
Performs routine administrative and clerical tasks to coordinate infusions and procedures. This is a non-exempt, full-time position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Works closely with providers to schedule all appointments, including follow-ups, sick visits, chemotherapy and non-chemotherapy infusions, and procedures.
• Maintains oversight of provider infusion schedule.
• Answers, screens, and responds to routine questions via phone, electronic communications, or face-to-face contact, records thorough messages, and routes to appropriate personnel.
• Coordinates with providers and exercises due diligence to ensure orders, referrals, and/or authorizations are updated and approved.
• Acts as a liaison between providers, patients/guardians, ancillary departments, and other health care entities to ensure proper care is being delivered.
• Ensures that providers and other personnel are informed of schedule changes promptly and accurately.
• Records patient cancellations, no-show appointments, and reschedule appointments.
• Maintains strict patient confidentiality and adheres to all HIPAA guidelines/regulations.
• Routes incoming phone calls.
• Updates patients on pre and post procedure instructions.
• Other duties as assigned.

REQUIRED EDUCATION AND EXPERIENCE:

• High school diploma or GED

PREFERRED EDUCATION AND EXPERIENCE:

• Previous work-related skill, knowledge, or experience
• Completion of a medical office training program
• College degree

KNOWLEDGE, SKILLS, AND ABILITIES:

• Personality and demeanor to work with the public and assist distraught families.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Good organizational skills.
• Ability to understand and follow written and verbal instructions.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to sit for 6-7 hours daily at a computer terminal.
• Frequently required to utilize hand and finger dexterity.
• Frequently required to reach, bend, and lift 15 lbs.

LANGUAGE SKILLS: Bilingual English/Spanish.

CURE 4 THE KIDS FOUNDATION PARTICIPATES IN E-VERIFICATION.