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Nice Call Recording Jobs (NOW HIRING)

TecTammina

Call Center Manager

Tampa, FL

Company Description Tech Tammina LLC 3+ years call center support 1+ years NICE call recording applications support 1+ years supporting dialer applications support 1+ years telephony support Working ...

Sonsoft Inc

Avaya Genesys Consultant

New York, NY · On-site

NICE call recorder. * NICE IEX work force management. * Analytical and Communication skills. * Planning and Co-ordination skills * Experience with project management * Experience and desire to work ...

Sonsoft Inc

Network Architecture

New York, NY · On-site

$70.75 - $95/hr

... NICE call recorder NICE IEX work force management Analytical and Communication skills Planning and Co-ordination skills Experience with project management Experience and desire to work in a ...

INT Technologies

WebServices Developer

Chandler, AZ · On-site

... NICE Call Recording, etc.) 2+ years of experience using Client ALM/Quality Center for requirements / test case / defect tracking; including experience integrating automation with Client ALM/Quality ...

INT Technologies

WebServices Developer

Chandler, AZ

... NICE Call Recording, etc.) 2+ years of experience using Client ALM/Quality Center for requirements / test case / defect tracking; including experience integrating automation with Client ALM/Quality ...

PROLIM Global Corporation

cisco migration

Detroit, MI · On-site

... call recording systems (Nice) • Strong E911 experience • Good knowledge and familiarity with Cisco UCS • Good experience with general networking technologies • Strong understanding with ...

Genesis10

Avaya Administrator

Jersey City, NJ · On-site

$63.68 - $71.68/hr

... NICE call recording platforms Knowledge of TCP/IP deep-dive troubleshooting Pay range: $63.68 - $71.68 per hour Only candidates available and ready to work directly as Genesis10 employees will be ...

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Nice Call Recording information

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$29.5K

$84.5K

$171.5K

How much do nice call recording jobs pay per year?

As of Aug 1, 2026, the average yearly pay for nice call recording in the United States is $84,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What is a Nice Call Recording job?

A NICE Call Recording job typically involves managing and maintaining call recording systems using NICE software. This role includes configuring recording settings, ensuring compliance with legal regulations, troubleshooting technical issues, and analyzing recorded calls for quality assurance. It is commonly found in customer service centers, financial institutions, and other industries that require call monitoring. Employees in this role may also provide support to users and collaborate with IT teams to optimize system performance.

What are the typical responsibilities of a NICE Call Recording Specialist on a daily basis?

As a NICE Call Recording Specialist, your daily responsibilities often include monitoring call recording systems, ensuring all calls are being properly captured and stored, and conducting regular system maintenance. You'll frequently collaborate with IT teams, compliance officers, and business users to address issues, fulfill recording retrieval requests, and troubleshoot technical problems. Keeping detailed documentation and staying current with regulatory requirements is also a key part of the role. This position offers a dynamic work environment and is critical in supporting compliance and quality assurance efforts within organizations, especially those in the financial or contact center industries.

What are the key skills and qualifications needed to thrive in the Nice Call Recording position, and why are they important?

To thrive as a NICE Call Recording Specialist, you need a solid understanding of call recording systems, audio data management, and compliance requirements—typically supported by IT or telecommunications experience. Familiarity with NICE call recording platforms, telephony infrastructure, and related certifications such as NICE Certified Engineer are often required. Attention to detail, analytical thinking, and excellent troubleshooting skills help you excel in this role. These skills are critical to ensure reliable call capture, secure data storage, and adherence to industry regulations.

More about Nice Call Recording jobs
What cities are hiring for Nice Call Recording jobs? Cities with the most Nice Call Recording job openings:
What are the most commonly searched types of Nice Call Recording jobs? The most popular types of Nice Call Recording jobs are:
What states have the most Nice Call Recording jobs? States with the most job openings for Nice Call Recording jobs include:
What job categories do people searching Nice Call Recording jobs look for? The top searched job categories for Nice Call Recording jobs are:
Nice Call Recording jobs near you
Infographic showing various Nice Call Recording job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $84,456 per year, or $40.6 per hour.

Call Center Manager

TecTammina

Tampa, FL

Contractor

Re-posted 21 days ago

Job description

Company Description

Tech Tammina LLC

Job Description

3+ years call center support 

1+ years NICE call recording applications support

1+ years supporting dialer applications support

1+ years telephony support

Working knowledge of Workforce Management application

1+ years SQL/Oracle database support

Demonstrated experience in a production/support environment with functional experience in change and incident management 

Proven experience administering Windows and UNIX based operating systems 

Basic knowledge of networking technology 

Demonstrated superior written and verbal skills, along with the ability to effectively interact with all levels of the organization including both internal and external customers 

Ability to work collaboratively in a team environment and operate effectively in stressful situations 

Proven ability to take the lead in learning tools and processes and promotes effective use of technology to solve business problems; provides mentorship to peers in the same 

Proven experience developing proactive processes designed to alert/eliminate issues before they escalate in priority or business impact 

Qualifications

Application support for Telephony (ECCS applications) 

Interface directly with the clients and vendors to troubleshoot issues. 

Acknowledge, troubleshoot, resolve, escalate and determine root cause for Service Center tickets within SLA

Change releases (ITSM)- Perform documented plans for system changes, upgrades, installations and outages and follow all change management guidelines

Monitor/Develop proactive processes designed to alert/eliminate issues before they escalate in priority or business impact

Complete end-user access requests and other work requests according to service level guidelines

Identify areas where efficiencies can be gained using proactive approach through collection and analysis of metrics

Additional Information

Share the Profiles to mahesh(@)techtammina(dot)com

Contact: 703-349-1004

Job Type: Contract to Hire

Eligibility: EAD Green Card/Green Card/US Citizens

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