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Nice Call Recording Jobs (NOW HIRING)

Diverse Lynx

NICE Engineer

Pennington, NJ · On-site

Genesys Cloud, NICE Call Recording, Nexidia Interaction Analytics, NICE/IEX Workforce Management, APA, Robotic Automation and Symon/KorkytWallboard technology Roles & Responsibilities * Extract ...

TecTammina

Call Center Manager

Tampa, FL

Company Description Tech Tammina LLC 3+ years call center support 1+ years NICE call recording applications support 1+ years supporting dialer applications support 1+ years telephony support Working ...

EROS Technologies, Inc.

Avaya Aspect Dialer

Dallas, TX · On-site

... IVR, NICE Call Recording, and AcmePacket Session Border Controllers Key Responsibilities Lead installation/deployment effort with the vendor and document technical details (HLD, LLD, BRD and PAR ...

Sonsoft Inc

Avaya Genesys Consultant

New York, NY

NICE call recorder. * NICE IEX work force management. * Analytical and Communication skills. * Planning and Co-ordination skills * Experience with project management * Experience and desire to work ...

Sonsoft Inc

Network Architecture

New York, NY

$70.75 - $95/hr

... NICE call recorder NICE IEX work force management Analytical and Communication skills Planning and Co-ordination skills Experience with project management Experience and desire to work in a ...

INT Technologies

WebServices Developer

Chandler, AZ · On-site

... NICE Call Recording, etc.) 2+ years of experience using Client ALM/Quality Center for requirements / test case / defect tracking; including experience integrating automation with Client ALM/Quality ...

INT Technologies

WebServices Developer

Chandler, AZ

... NICE Call Recording, etc.) 2+ years of experience using Client ALM/Quality Center for requirements / test case / defect tracking; including experience integrating automation with Client ALM/Quality ...

Mindlance

Sr Platform Engineer (IC2)

Charlotte, NC · On-site

Hands-on experience with call recording solutions like Verint or NICE Systems. * Knowledge of dialer systems (predictive, power dialers, etc.) and contact center routing strategies. Located within 50 ...

Mindlance

Lead Platform Engineer (Voice Co...

Fort Worth, TX · On-site

$98K - $129K/yr

Hands-on experience with call recording solutions like Verint or NICE Systems. * Knowledge of dialer systems (predictive, power dialers, etc.) and contact center routing strategies. Desired Skills:

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How much do nice call recording jobs pay per year?

As of Jun 5, 2026, the average yearly pay for nice call recording in the United States is $84,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What is a Nice Call Recording job?

A NICE Call Recording job typically involves managing and maintaining call recording systems using NICE software. This role includes configuring recording settings, ensuring compliance with legal regulations, troubleshooting technical issues, and analyzing recorded calls for quality assurance. It is commonly found in customer service centers, financial institutions, and other industries that require call monitoring. Employees in this role may also provide support to users and collaborate with IT teams to optimize system performance.

What are the typical responsibilities of a NICE Call Recording Specialist on a daily basis?

As a NICE Call Recording Specialist, your daily responsibilities often include monitoring call recording systems, ensuring all calls are being properly captured and stored, and conducting regular system maintenance. You'll frequently collaborate with IT teams, compliance officers, and business users to address issues, fulfill recording retrieval requests, and troubleshoot technical problems. Keeping detailed documentation and staying current with regulatory requirements is also a key part of the role. This position offers a dynamic work environment and is critical in supporting compliance and quality assurance efforts within organizations, especially those in the financial or contact center industries.

What are the key skills and qualifications needed to thrive in the Nice Call Recording position, and why are they important?

To thrive as a NICE Call Recording Specialist, you need a solid understanding of call recording systems, audio data management, and compliance requirements—typically supported by IT or telecommunications experience. Familiarity with NICE call recording platforms, telephony infrastructure, and related certifications such as NICE Certified Engineer are often required. Attention to detail, analytical thinking, and excellent troubleshooting skills help you excel in this role. These skills are critical to ensure reliable call capture, secure data storage, and adherence to industry regulations.

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What cities are hiring for Nice Call Recording jobs? Cities with the most Nice Call Recording job openings:
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Nice Call Recording jobs near you
Infographic showing various Nice Call Recording job openings in the United States as of May 2026, with employment types broken down into 76% Full Time, 12% Part Time, 3% Temporary, 6% Contract, and 3% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $84,456 per year, or $40.6 per hour.
NICE Engineer

NICE Engineer

Diverse Lynx

Pennington, NJ • On-site

Full-time

Posted 22 days ago

Job description

Job Title: NICE Engineer Location: Pennington, NJ/Jersey City, NJ Duration: Fulltime Salary: 110K-120K/Year Roles and Responsibilities: Must Have Technical/Functional Skills
  • Genesys Cloud, NICE Call Recording, Nexidia Interaction Analytics, NICE/IEX Workforce Management, APA, Robotic Automation and Symon/KorkytWallboard technology
Roles & Responsibilities
  • Extract, transform, and analyze data from SQL databases and other structured/unstructured sources.
  • Develop automated workflows and data pipelines using Python, Java, and PowerShell.
  • Build, integrate, and maintain RESTful and SOAP API connections for data ingestion, exchange, and operational processes.
  • Perform data manipulation, cleansing, and merging across multiple datasets for analytics and reporting use cases.
  • Create dashboards and visualizations using Excel, Tableau, Power Bl, or equivalent visualization tools.
  • Collaborate with cross-functional teams including architecture, analytics, and business partners to define requirements and deliver scalable solutions.
  • Contribute to technical documentation, code repositories, and operational runbooks.
  • Working across business and technology to create the solution intent and our implementation Engineer vision for large complex solutions Integrate customizations with details filled in with emerging business requirements; ensure integrations are, modular, and designed to adapt easily.
  • Facilitate solution-driven discussions, lead the design of complex Solution Engineering, and find creative solutions through their knowledge of the domain, practical experiments, and Proof of Concepts (POCs)
  • Perform design reviews to ensure all non-functional requirements for a solution are sufficiently met (for example, security, performance, maintainability, scalability, usability, and reliability)
  • This role ensures the solution is fit for purpose and use by collaborating with stakeholders, vendors/service providers, and evaluating the impact of strategic design decisions.
  • Knowledge of Genesys Cloud, NICE Call Recording, Nexidia Interaction Analytics, NICE/IEX Workforce Management, APA, Robotic Automation and Symon/KorkytWallboard technology.
  • Experience with comparable products of another/competing vendor would be acceptable.
  • Contributes to impact assessments to determine if FOS has a scope of work or opportunity when work is coming through the intake process.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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About Diverse Lynx

Sourced by ZipRecruiter

Diverse Lynx, based in Princeton, NJ, US, is a reputable company in the Information Technology sector. The firm, as reflected through its website diverselynx.com, specializes in delivering comprehensive IT solutions. These solutions range from IT consulting to robust digital transformation strategies, IT staffing, and full-time placements services. The company was established in 2008, and it prides itself on providing simplified, efficient technology solutions designed to meet the unique needs of each client.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Princeton, NJ, US

Year founded

2002

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