Call Center Rep
Indianapolis, IN · On-site
$15.25 - $19/hr
Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ... Nice to have 0
Call Center Rep
Indianapolis, IN · On-site
$15.25 - $19/hr
Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ... Nice to have 0
Call Center Rep
Indianapolis, IN · On-site
$15.25 - $19/hr
Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ... Nice to have 0
Call Center Rep
Indianapolis, IN · On-site
$15.25 - $19/hr
Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ... Nice to have 0
Inbound Call Center Rep
$15.25 - $19/hr
Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ... Nice to have Billingual/Spanish Speaking preferred
Inbound Call Center Rep
$15.25 - $19/hr
Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ... Nice to have Billingual/Spanish Speaking preferred
NiCE CXone Lead
Richardson, TX · On-site
$53.50 - $70.25/hr
... Maintain detailed records of code, testing techniques, and support activities to enrich the ... Required Skill and Experience Design, Develop NICE CXone architecture and call flows for voice and ...
NiCE CXone Lead
Richardson, TX · On-site
$53.50 - $70.25/hr
... Maintain detailed records of code, testing techniques, and support activities to enrich the ... Required Skill and Experience Design, Develop NICE CXone architecture and call flows for voice and ...
AI Engineer
San Francisco, CA · On-site
... sequencing, call recording, enrichment, pipeline management) with one unified system. We're ... Nice to have * Experience building agentic systems with tools and memory. * Familiar with vector ...
AI Engineer
San Francisco, CA · On-site
... sequencing, call recording, enrichment, pipeline management) with one unified system. We're ... Nice to have * Experience building agentic systems with tools and memory. * Familiar with vector ...
AI Product Designer
San Francisco, CA · On-site
... sequencing, call recording, enrichment, pipeline management) with one unified system. We're ... Nice to have * Brand design or visual identity experience. * Experience improving or evolving ...
AI Product Designer
San Francisco, CA · On-site
... sequencing, call recording, enrichment, pipeline management) with one unified system. We're ... Nice to have * Brand design or visual identity experience. * Experience improving or evolving ...
IN-IDOI-Inbound Call Center Rep (803049)
Indianapolis, IN · On-site
$15.25 - $19/hr
Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ... Nice to have Call center experience Nice to have Regards, Venkat Krishna Mohan Key Business ...
Quick apply
IN-IDOI-Inbound Call Center Rep (803049)
Indianapolis, IN · On-site
$15.25 - $19/hr
Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ... Nice to have Call center experience Nice to have Regards, Venkat Krishna Mohan Key Business ...
Full Stack Engineer
San Francisco, CA · On-site
... sequencing, call recording, enrichment, pipeline management) with one unified system. We're ... Nice to have: * Built real-time or chat-style interfaces (streaming responses, tool outputs)
Full Stack Engineer
San Francisco, CA · On-site
... sequencing, call recording, enrichment, pipeline management) with one unified system. We're ... Nice to have: * Built real-time or chat-style interfaces (streaming responses, tool outputs)
... Call Recording and Workforce Management Systems (Telrex, Witness360, Nice Perform, etc.) Qualifications Bachelors degree in relevant technical discipline or equivalent professional experience is ...
... Call Recording and Workforce Management Systems (Telrex, Witness360, Nice Perform, etc.) Qualifications Bachelors degree in relevant technical discipline or equivalent professional experience is ...
IN-IDOI-Inbound Call Center Rep - On Site
$15.25 - $19/hr
... experience preferred Nice to have Call center experience Nice to have Must complete a 5-day ... Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ...
IN-IDOI-Inbound Call Center Rep - On Site
$15.25 - $19/hr
... experience preferred Nice to have Call center experience Nice to have Must complete a 5-day ... Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ...
AWS Cloud Engineer
Columbia, SC · On-site
$63 - $68/hr
Call recording, analytics, and troubleshooting. * Design and integrate AI-enabled solutions using ... Nice to Have: * Experience with AI/ML integrations and prompt engineering. * Experience with hybrid ...
Quick apply
AWS Cloud Engineer
Columbia, SC · On-site
$63 - $68/hr
Call recording, analytics, and troubleshooting. * Design and integrate AI-enabled solutions using ... Nice to Have: * Experience with AI/ML integrations and prompt engineering. * Experience with hybrid ...
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Call Center Supervisor
Lehi, UT · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Call Center Supervisor
Lehi, UT · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Call Center Supervisor
Provo, UT · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Call Center Supervisor
Provo, UT · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Call Center Supervisor
Irving, TX · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Call Center Supervisor
Irving, TX · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Call Center Supervisor
Provo, UT · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Call Center Supervisor
Provo, UT · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Call Center Supervisor
Farmers Branch, TX · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Call Center Supervisor
Farmers Branch, TX · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Call Center Supervisor
Lehi, UT · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Call Center Supervisor
Lehi, UT · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Call Center Supervisor
Sandy Springs, GA · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Call Center Supervisor
Sandy Springs, GA · On-site
... Nice to Have * Experience leading teams through rapid scaling or operational change * Familiarity with scheduling-driven or appointment-based call environments * A track record of promoting from ...
Nice Call Recording information
See salary details
$29.5K - $42.4K
16% of jobs
$48.3K is the 25th percentile. Wages below this are outliers.
$42.4K - $55.3K
19% of jobs
$55.3K - $68.2K
13% of jobs
The median wage is $69.7K / yr.
$68.2K - $81.1K
14% of jobs
$81.1K - $94K
10% of jobs
$100K is the 75th percentile. Wages above this are outliers.
$94K - $107K
6% of jobs
$107K - $119.9K
4% of jobs
$119.9K - $132.8K
5% of jobs
$132.8K - $145.7K
4% of jobs
$145.7K - $158.6K
8% of jobs
$158.6K - $171.5K
0% of jobs
$29.5K
$84.5K
$171.5K
How much do nice call recording jobs pay per year?
As of Jun 10, 2026, the average yearly pay for nice call recording in the United States is $84,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $113,000.00 per year, depending on experience, location, and employer.
What is a Nice Call Recording job?
A NICE Call Recording job typically involves managing and maintaining call recording systems using NICE software. This role includes configuring recording settings, ensuring compliance with legal regulations, troubleshooting technical issues, and analyzing recorded calls for quality assurance. It is commonly found in customer service centers, financial institutions, and other industries that require call monitoring. Employees in this role may also provide support to users and collaborate with IT teams to optimize system performance.
What are the typical responsibilities of a NICE Call Recording Specialist on a daily basis?
As a NICE Call Recording Specialist, your daily responsibilities often include monitoring call recording systems, ensuring all calls are being properly captured and stored, and conducting regular system maintenance. You'll frequently collaborate with IT teams, compliance officers, and business users to address issues, fulfill recording retrieval requests, and troubleshoot technical problems. Keeping detailed documentation and staying current with regulatory requirements is also a key part of the role. This position offers a dynamic work environment and is critical in supporting compliance and quality assurance efforts within organizations, especially those in the financial or contact center industries.
What are the key skills and qualifications needed to thrive in the Nice Call Recording position, and why are they important?
To thrive as a NICE Call Recording Specialist, you need a solid understanding of call recording systems, audio data management, and compliance requirements—typically supported by IT or telecommunications experience. Familiarity with NICE call recording platforms, telephony infrastructure, and related certifications such as NICE Certified Engineer are often required. Attention to detail, analytical thinking, and excellent troubleshooting skills help you excel in this role. These skills are critical to ensure reliable call capture, secure data storage, and adherence to industry regulations.
More about Nice Call Recording jobs
What cities are hiring for Nice Call Recording jobs? Cities with the most Nice Call Recording job openings:
What are the most commonly searched types of Nice Call Recording jobs? The most popular types of Nice Call Recording jobs are:
What states have the most Nice Call Recording jobs? States with the most job openings for Nice Call Recording jobs include:
What job categories do people searching Nice Call Recording jobs look for? The top searched job categories for Nice Call Recording jobs are:
$15.25 - $19/hr
Full-time
Posted 10 days ago
Job description
Description:
Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline calls and performs other general office duties such as data entry, mailings, and inventory.
OVERVIEW
Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such as mailings and inventory.
DUTIES
*Answer all 800 calls in a timely manner. Record on Client Contact forms.
*Forward 800 calls to available volunteer counselors or provide counseling assistance when volunteers are not available. Take calls from counselors regarding availability and/or supplies.
*Complete data entry each day including Client Contacts
*Do labels and mailing for information packets, assemble packets of information, and make copies of SHIP information as needed.
*Inform the Office Manager when supplies of materials are low
*Put away all deliveries in an orderly manner. Keep work area in order and recycle unwanted paper and boxes. Make sure work area is neat and orderly
*Take voice mail messages for all packet requests twice a day (morning and afternoon at minimum).
*Forward call back messages to Volunteer Supervisors at the end of the day.
*Put together new counselor training materials and other training materials requested by Trainers.
*Put together presentation materials and supplies as requested by Volunteer Supervisors, Counselors, or SHIP Local Sites.
*Other duties as assigned by Office Manager including, but not limited to, special mailings/emails, 800 message recordings, updating lists, etc.
DIFFICULTY OF WORK
Incumbent performs standardized tasks and must successfully complete trainings and effectively communicate on the telephone keeping consistent with agency policies and laws affecting the agency.
RESPONSIBILITY
Incumbent must provide accurate and correct information to callers and complete tasks in a timely manner. Incumbent is responsible for accuracy giving Medicare information over the telephone and maintaining accurate records, files, forms, reports and technical information. Errors in work or faulty judgment can undermine trust and the reputation of the program.
PERSONAL WORK RELATIONSHIPS
Personal work relationships are with immediate office staff, Office Supervisor, the public, department and agency representatives at local and state levels. Contacts are for the purpose of relaying and giving information and making referrals.
Required/Desired Skills
Skill
Required /Desired
Amount
of Experience
Good Communication Skills
Required
2
Years
Knowledge of Data Entry
Required
2
Years
High School Diploma or GED
Required
0
Additional education or experience preferred
Nice to have
0
Call center experience
Nice to have
0
Must complete a 5-day training on health insurance for people with Medicare. Answers 800 helpline calls and performs other general office duties such as data entry, mailings, and inventory.
OVERVIEW
Answer in-coming 800 helpline calls, transfer calls to volunteers when available, data entry of client contacts, and other clerical functions such as mailings and inventory.
DUTIES
*Answer all 800 calls in a timely manner. Record on Client Contact forms.
*Forward 800 calls to available volunteer counselors or provide counseling assistance when volunteers are not available. Take calls from counselors regarding availability and/or supplies.
*Complete data entry each day including Client Contacts
*Do labels and mailing for information packets, assemble packets of information, and make copies of SHIP information as needed.
*Inform the Office Manager when supplies of materials are low
*Put away all deliveries in an orderly manner. Keep work area in order and recycle unwanted paper and boxes. Make sure work area is neat and orderly
*Take voice mail messages for all packet requests twice a day (morning and afternoon at minimum).
*Forward call back messages to Volunteer Supervisors at the end of the day.
*Put together new counselor training materials and other training materials requested by Trainers.
*Put together presentation materials and supplies as requested by Volunteer Supervisors, Counselors, or SHIP Local Sites.
*Other duties as assigned by Office Manager including, but not limited to, special mailings/emails, 800 message recordings, updating lists, etc.
DIFFICULTY OF WORK
Incumbent performs standardized tasks and must successfully complete trainings and effectively communicate on the telephone keeping consistent with agency policies and laws affecting the agency.
RESPONSIBILITY
Incumbent must provide accurate and correct information to callers and complete tasks in a timely manner. Incumbent is responsible for accuracy giving Medicare information over the telephone and maintaining accurate records, files, forms, reports and technical information. Errors in work or faulty judgment can undermine trust and the reputation of the program.
PERSONAL WORK RELATIONSHIPS
Personal work relationships are with immediate office staff, Office Supervisor, the public, department and agency representatives at local and state levels. Contacts are for the purpose of relaying and giving information and making referrals.
Required/Desired Skills
Skill
Required /Desired
Amount
of Experience
Good Communication Skills
Required
2
Years
Knowledge of Data Entry
Required
2
Years
High School Diploma or GED
Required
0
Additional education or experience preferred
Nice to have
0
Call center experience
Nice to have
0