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Nice Call Recording Jobs (NOW HIRING)

NICE

Manager, Sales Development, CX

Sandy, UT · Hybrid

... within NiCE. How will you make an impact? * Team Leadership: Hire, onboard, and manage a high ... Conduct weekly 1:1s, live call coaching, and messaging reviews to improve conversion rates and ...

Monaco

Software Engineer, Frontend

San Francisco, CA · On-site

$120 - $190/hr

... sequencing, call recording, enrichment, pipeline management) with one unified system. We're ... Nice to have: * Built real-time or chat-style interfaces (streaming responses, tool outputs)

Wing Assistant

Sales Enablement Trainer

Oklahoma City, OK · On-site +1

$29K - $35K/yr

If your first instinct when a deal stalls is "let me see the thread and the call recording" - read ... Nice to have Experience in virtual staffing, BPO, or managed services • Pipedrive or CRM ...

Wing Assistant

Sales Enablement Trainer

Tulsa, OK · Remote

$29K - $35K/yr

If your first instinct when a deal stalls is "let me see the thread and the call recording" -- read ... Nice to have Experience in virtual staffing, BPO, or managed services · Pipedrive or CRM ...

Wing Assistant

Sales Enablement Trainer

Oklahoma City, OK · Remote

$29K - $35K/yr

If your first instinct when a deal stalls is "let me see the thread and the call recording" -- read ... Nice to have Experience in virtual staffing, BPO, or managed services · Pipedrive or CRM ...

Monaco

Technical Lead

San Francisco, CA · On-site

$200K - $400K/yr

... , sequencing, call recording, enrichment, pipeline management with one unified system ... Nice to Have * Experience with working with GTM or revenue data. * Experience with learning ...

Wing Assistant

Sales Enablement Trainer

Tulsa, OK

$29K - $35K/yr

If your first instinct when a deal stalls is "let me see the thread and the call recording" - read ... Nice to have Experience in virtual staffing, BPO, or managed services Pipedrive or CRM automations ...

Wing Assistant

$29K - $35K/yr

If your first instinct when a deal stalls is "let me see the thread and the call recording" - read ... Nice to have Experience in virtual staffing, BPO, or managed services • Pipedrive or CRM ...

NICE

Strategic Partnerships Manager

$84K - $85K/yr

The Opportunity NiCE Public Safety is building its partner program from the ground up ... Experience selling through or alongside CAD/RMS, records management, or digital evidence platforms

Wing Assistant

Sales Enablement Trainer

Chicago, IL · On-site +1

$29K - $35K/yr

If your first instinct when a deal stalls is "let me see the thread and the call recording" - read ... Nice to have Experience in virtual staffing, BPO, or managed services • Pipedrive or CRM ...

IPsoft

IP Telephony Engineer

Austin, TX · On-site

... Call Recording and Workforce Management Systems (Telrex, Witness360, Nice Perform, etc.) Qualifications Bachelors degree in relevant technical discipline or equivalent professional experience is ...

Wing Assistant

Sales Enablement Trainer

Albuquerque, NM · Remote

$29K - $35K/yr

If your first instinct when a deal stalls is "let me see the thread and the call recording" -- read ... Nice to have Experience in virtual staffing, BPO, or managed services · Pipedrive or CRM ...

Wing Assistant

Sales Enablement Trainer

Albuquerque, NM

$29K - $35K/yr

If your first instinct when a deal stalls is "let me see the thread and the call recording" - read ... Nice to have Experience in virtual staffing, BPO, or managed services Pipedrive or CRM automations ...

Wing Assistant

Sales Enablement Trainer

Tulsa, OK · On-site +1

$29K - $35K/yr

If your first instinct when a deal stalls is "let me see the thread and the call recording" - read ... Nice to have Experience in virtual staffing, BPO, or managed services • Pipedrive or CRM ...

Wing Assistant

Sales Enablement Trainer

Albuquerque, NM · On-site +1

$29K - $35K/yr

If your first instinct when a deal stalls is "let me see the thread and the call recording" - read ... Nice to have Experience in virtual staffing, BPO, or managed services • Pipedrive or CRM ...

Wing Assistant

Sales Enablement Trainer

Denver, CO

$29K - $35K/yr

If your first instinct when a deal stalls is "let me see the thread and the call recording" - read ... Nice to have Experience in virtual staffing, BPO, or managed services Pipedrive or CRM automations ...

Wing Assistant

Sales Enablement Trainer

Chicago, IL

$29K - $35K/yr

If your first instinct when a deal stalls is "let me see the thread and the call recording" - read ... Nice to have Experience in virtual staffing, BPO, or managed services Pipedrive or CRM automations ...

Wing Assistant

Sales Enablement Trainer

Denver, CO · On-site +1

$29K - $35K/yr

If your first instinct when a deal stalls is "let me see the thread and the call recording" - read ... Nice to have Experience in virtual staffing, BPO, or managed services • Pipedrive or CRM ...

NICE

Strategic Partnerships Manager

OR · On-site +1

$82K - $82K/yr

The Opportunity NiCE Public Safety is building its partner program from the ground up ... Experience selling through or alongside CAD/RMS, records management, or digital evidence platforms

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Nice Call Recording information

See salary details

$29.5K

$84.5K

$171.5K

How much do nice call recording jobs pay per year?

As of Aug 22, 2026, the average yearly pay for nice call recording in the United States is $84,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What is a Nice Call Recording?

A NICE Call Recording job typically involves managing and maintaining call recording systems using NICE software. This role includes configuring recording settings, ensuring compliance with legal regulations, troubleshooting technical issues, and analyzing recorded calls for quality assurance. It is commonly found in customer service centers, financial institutions, and other industries that require call monitoring. Employees in this role may also provide support to users and collaborate with IT teams to optimize system performance.

What are the typical responsibilities of a Nice Call Recording specialist?

As a NICE Call Recording Specialist, your daily responsibilities often include monitoring call recording systems, ensuring all calls are being properly captured and stored, and conducting regular system maintenance. You'll frequently collaborate with IT teams, compliance officers, and business users to address issues, fulfill recording retrieval requests, and troubleshoot technical problems. Keeping detailed documentation and staying current with regulatory requirements is also a key part of the role. This position offers a dynamic work environment and is critical in supporting compliance and quality assurance efforts within organizations, especially those in the financial or contact center industries.

What are the key skills and qualifications needed to thrive in the Nice Call Recording position?

To thrive as a NICE Call Recording Specialist, you need a solid understanding of call recording systems, audio data management, and compliance requirements—typically supported by IT or telecommunications experience. Familiarity with NICE call recording platforms, telephony infrastructure, and related certifications such as NICE Certified Engineer are often required. Attention to detail, analytical thinking, and excellent troubleshooting skills help you excel in this role. These skills are critical to ensure reliable call capture, secure data storage, and adherence to industry regulations.

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What are the most commonly searched types of Nice Call Recording jobs?

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Nice Call Recording jobs near you
Infographic showing various Nice Call Recording job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $84,456 per year, or $40.6 per hour.

Manager, Sales Development, CX

NICE

Sandy, UT • Hybrid

Full-time

Re-posted 22 days ago

Job description

So, what's the role all about?

As the Manager, Sales Development, you will be responsible for leading a team of Sales Development Representatives (SDRs) who are tasked with generating new business opportunities. You will play a key role in developing your team's skills, driving pipeline growth, and ensuring alignment between Sales and Marketing. You will focus on coaching your team to exceed their quotas while preparing them for their next career steps within NiCE.

How will you make an impact?

  • Team Leadership: Hire, onboard, and manage a high-performing team of SDRs.
  • Coaching: Conduct weekly 1:1s, live call coaching, and messaging reviews to improve conversion rates and professional development.
  • Strategy: Partner with Sales Leadership and Marketing to refine our Target Account Framework and ensure SDRs are targeting the right personas within our ICP.
  • Execution: Drive team activity and performance to consistently meet or exceed monthly and quarterly pipeline goals.
  • Operational Excellence: Manage and report on team metrics, ensuring CRM hygiene and effective use of our sales engagement stack.
  • Collaboration: Work closely with Account Executives to ensure a seamless hand-off of qualified opportunities and alignment on territory strategy.

Have you got what it takes?

  • Experience: Proven experience in sales development leadership or a consistent track record as a top-performing Senior SDR/Team Lead.
  • Communication: Exceptional verbal and written communication skills with the ability to motivate and inspire a team.
  • Analytical Skills: Ability to use data to identify trends, track performance, and make informed strategic decisions.
  • Adaptability: Thrives in a fast-paced, high-growth environment and can navigate ambiguity.
  • Tech Savvy: Proficiency with Salesforce and sales engagement tools (e.g., Outreach, Salesloft).
  • Leadership Style: A "player-coach" mentality with a passion for developing talent and building a culture of accountability and psychological safety.

Why Join Us:

  • Skill Development: We promote SDRs into other roles within the company, especially in sales, focusing on continuous learning and skill enhancement.
  • High-Performing Culture: Be part of a high-growth, well-established software company where high performance is recognized and rewarded.
  • Collaborative Environment: Work in a supportive and collaborative environment where your contributions are valued.
  • Valuable Work: Engage in meaningful work that directly impacts our company's growth and success.
  • Respected Role: The SDR role is respected and seen as a critical component of our sales strategy. 

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere

What's in it for you?

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Apply