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Nice Call Recording Jobs in Texas (NOW HIRING)

Plano, TX Duration: Full-Time 7 + years of relevant IT experience in NICE v3.1/4.1 systems (mandatory) Experience with call and voice recordings systems. Awareness of maintenance activities/health ...

If your first instinct when a deal stalls is "let me see the thread and the call recording" - read ... Nice to have Experience in virtual staffing, BPO, or managed services Pipedrive or CRM automations ...

AWS Contact Center Foundation Engineer

Plano, TX · On-site

$50 - $55/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Knowledge of contact center concepts such as IVR, routing, CTI, call recording, and agent desktop ... Nice to Have: * Experience integrating CRM/ITSM platforms (e.g., Salesforce, ServiceNow)

IP Telephony Engineer

Austin, TX

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Call Recording and Workforce Management Systems (Telrex, Witness360, Nice Perform, etc.) Qualifications Bachelors degree in relevant technical discipline or equivalent professional experience is ...

Sales Enablement Trainer

Houston, TX · On-site

$29K - $35K/yr

If your first instinct when a deal stalls is "let me see the thread and the call recording" - read ... Nice to have Experience in virtual staffing, BPO, or managed services Pipedrive or CRM automations ...

NICE (CXOne) - IVR scripting, ACD routing, WFM/WFO integration, Studio scripting, API-based ... Design and configure IVR/ACD call flows, routing logic, and skills-based queuing * Build and ...

New

Great driving record with no blemishes Great Austin, Texas Autonomous vehicle test driving job for ... CALL 269-408-6738 7 AM TO 7 PM WE'RE HERE FOR YOU MONDAY THROUGH SUNDAY!!! Nice to have app-based ...

Great driving record with no blemishes Great Austin, Texas Autonomous vehicle test driving job for ... CALL 269-408-6738 7 AM TO 7 PM WE'RE HERE FOR YOU MONDAY THROUGH SUNDAY!!! Nice to have app-based ...

Operate Cisco Wireless Controllers and optimize enterprise Wi-Fi. * Support Cisco voice (CUCM/Call ... Troubleshoot performance and incidents; maintain diagrams, runbooks, and change records. * Plan ...

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Nice Call Recording information

See Texas salary details

$27.5K

$78.7K

$159.8K

How much do nice call recording jobs pay per year?

As of Aug 15, 2026, the average yearly pay for nice call recording in Texas is $78,683.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,600.00 and $105,300.00 per year, depending on experience, location, and employer.

What is a Nice Call Recording?

A NICE Call Recording job typically involves managing and maintaining call recording systems using NICE software. This role includes configuring recording settings, ensuring compliance with legal regulations, troubleshooting technical issues, and analyzing recorded calls for quality assurance. It is commonly found in customer service centers, financial institutions, and other industries that require call monitoring. Employees in this role may also provide support to users and collaborate with IT teams to optimize system performance.

What are the typical responsibilities of a Nice Call Recording specialist?

As a NICE Call Recording Specialist, your daily responsibilities often include monitoring call recording systems, ensuring all calls are being properly captured and stored, and conducting regular system maintenance. You'll frequently collaborate with IT teams, compliance officers, and business users to address issues, fulfill recording retrieval requests, and troubleshoot technical problems. Keeping detailed documentation and staying current with regulatory requirements is also a key part of the role. This position offers a dynamic work environment and is critical in supporting compliance and quality assurance efforts within organizations, especially those in the financial or contact center industries.

What are the key skills and qualifications needed to thrive in the Nice Call Recording position?

To thrive as a NICE Call Recording Specialist, you need a solid understanding of call recording systems, audio data management, and compliance requirements—typically supported by IT or telecommunications experience. Familiarity with NICE call recording platforms, telephony infrastructure, and related certifications such as NICE Certified Engineer are often required. Attention to detail, analytical thinking, and excellent troubleshooting skills help you excel in this role. These skills are critical to ensure reliable call capture, secure data storage, and adherence to industry regulations.

What are the most commonly searched types of Nice Call Recording jobs in Texas?

The most popular types of Nice Call Recording jobs in Texas are:

What are popular job titles related to Nice Call Recording jobs in Texas?

For Nice Call Recording jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Nice Call Recording jobs in Texas look for?

The top searched job categories for Nice Call Recording jobs in Texas are:

Infographic showing various Nice Call Recording job openings in Texas as of August 2026, with employment types broken down into 45% Full Time, and 55% Part Time. Highlights an 100% In-person job distribution, with an average salary of $78,683 per year, or $37.8 per hour.

Contractor

Re-posted 18 days ago


Job description

Company Description

EROS Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want it. By leveraging for its clients its technological edge and right-sourcing advantage, EROS in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client.

Job Description

Position: - Avaya Aspect Dialer

Location: - Dallas, TX

Joining Mode: - 6+ Month Contract

Job Description:-

Experience in technical support for High Volume Enterprise deployment of ALM/UIP Systems is highly desired. This includes Monitoring and trouble shooting.
Extensive Technical and administrative knowledge in Aspect products specifically ACD,ALM, UIP, AQM and CallMiner
Knowledge and Experience in Contact Center ACD integration on platforms such as Avaya, Genesys, and Cisco
Practical experience of solution deployments involving contact center solutions including Cisco ICM, IVR, NICE Call Recording, and AcmePacket Session Border Controllers
Key Responsibilities
Lead installation/deployment effort with the vendor and document technical details (HLD, LLD, BRD and PAR documents)
Build and document Test Plan, Test Cases against requirements.
Good presentations skills, to support Client Manager for preparation of presentation deck.
Excellent communications skills written and verbal
Problem solving techniques
Effectively present technical information clearly and concisely
Documentation - Functional Specifications and Technical References.

Additional Information

All your information will be kept confidential according to EEO guidelines.


Eros Technologies logo

About Eros Technologies

Sourced by ZipRecruiter

We create a culture that inspires us to work smart, together. Experience Eros is dedicated to delivering services to all our Fortune 100 to Fortune 500, SME, and Enterprise customers in the USA, Canada, and India. Eros Technologies is a leading Global Consulting and IT services company, offering a wider variety of solutions customized to the needs of demanding industries and diversified business environments. We help clients move forward in every part of their businesses, from strategic planning to day-to-day operations by enhancing our consulting and outsourcing expertise with alliances and other capabilities. Eros can mobilize the right people, skills, and technologies to help its clients improve their performances. We create Solutions with the aim of increasing your organization’s efficiency, productivity, and profits.

Industry

Human resources consulting services

Company size

1,001 - 5,000 Employees

Headquarters location

Lewes, DE, US

Year founded

2015

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