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Nice Call Recording Jobs (NOW HIRING)

CLOUD 9 SOLUTIONS, LLC

Telecom Engineer

Lansing, MI · On-site

Nice Recording & WFM systems, Nice Cxone * Partners with Network Services to analyze and resolve IP ... Diagnoses, troubleshoots, and compleProvides support to a "World-Class" Call Center consisting of ...

Tata Consultancy Service Limited

Voice Engineer

Gahanna, OH · On-site

$105K - $115K/yr

... of call recording systems (Nice) • Strong E911 experience • Good knowledge and familiarity • with Cisco UCS • Good experience with general networking technologies • Strong understanding ...

AllSTEM Connections

Telecom Engineer II

Orlando, FL · On-site

$124K/yr

Deep experience with PBX, gateways, ACD, voicemail, and call recording systems. oNetwork ... NICE CXOne certification or CCNA-Collaboration. • Soft Skills: Exceptional oral/written ...

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ... Nice to have 0

Monaco

Software Engineer, Frontend

San Francisco, CA · On-site

$200K - $400K/yr

... , sequencing, call recording, enrichment, pipeline management with one unified system ... Nice to Have * Built real-time or chat-style interfaces (streaming responses, tool outputs)

STI

Call Center Rep

Indianapolis, IN · On-site

$15.25 - $19/hr

Record on Client Contact forms. *Forward 800 calls to available volunteer counselors or provide ... Nice to have 0

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Nice Call Recording information

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$29.5K

$84.5K

$171.5K

How much do nice call recording jobs pay per year?

As of Aug 22, 2026, the average yearly pay for nice call recording in the United States is $84,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,000.00 and $113,000.00 per year, depending on experience, location, and employer.

What is a Nice Call Recording?

A NICE Call Recording job typically involves managing and maintaining call recording systems using NICE software. This role includes configuring recording settings, ensuring compliance with legal regulations, troubleshooting technical issues, and analyzing recorded calls for quality assurance. It is commonly found in customer service centers, financial institutions, and other industries that require call monitoring. Employees in this role may also provide support to users and collaborate with IT teams to optimize system performance.

What are the typical responsibilities of a Nice Call Recording specialist?

As a NICE Call Recording Specialist, your daily responsibilities often include monitoring call recording systems, ensuring all calls are being properly captured and stored, and conducting regular system maintenance. You'll frequently collaborate with IT teams, compliance officers, and business users to address issues, fulfill recording retrieval requests, and troubleshoot technical problems. Keeping detailed documentation and staying current with regulatory requirements is also a key part of the role. This position offers a dynamic work environment and is critical in supporting compliance and quality assurance efforts within organizations, especially those in the financial or contact center industries.

What are the key skills and qualifications needed to thrive in the Nice Call Recording position?

To thrive as a NICE Call Recording Specialist, you need a solid understanding of call recording systems, audio data management, and compliance requirements—typically supported by IT or telecommunications experience. Familiarity with NICE call recording platforms, telephony infrastructure, and related certifications such as NICE Certified Engineer are often required. Attention to detail, analytical thinking, and excellent troubleshooting skills help you excel in this role. These skills are critical to ensure reliable call capture, secure data storage, and adherence to industry regulations.

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What are the most commonly searched types of Nice Call Recording jobs?

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Nice Call Recording jobs near you
Infographic showing various Nice Call Recording job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $84,456 per year, or $40.6 per hour.

Solution Design Consultants/Architects

TecTammina

Pleasanton, CA • On-site

Full-time

Re-posted 10 days ago

Job description

Company Description

Tech Tammina LLC

Job Description

Relevant Experience (in Yrs): 10+ Years

Key desired technical skills: (extensive experience with at least two of the areas below is required): 

Provisioning and implementing DID's, Toll Free Numbers, DNIS's, circuits and services with carriers; 

Call routing technology and reporting (preferably Genesys Universal Routing Server, Genesys Advisor, Genesys CCPulse, Genesys Interactive Insights) 

Interactive Voice Response (IVR) design (preferably Genesys Voice Portal) 

Call recording (preferably NICE) 

Workforce management solutions (preferably Aspect) 

Performance management and data warehousing (preferably Merced and Business Objects) 

Integration with web services 

Computer Telephony Integration (CTI) (preferably Genesys) 

Intermediate or higher level of proficiency in Microsoft Excel is required 

Database design/reporting experience is a big plus (MySQL, Oracle, Microsoft SQL Server, or Access)

Qualifications

Experience Required:10+ Years

Solution Design

Generic Managerial Skills

Communication and Leadership

Education

Bachelors

Additional Information

Job Status: Full Time 

Eligiblity: GC or US Citizens

Share the Profiles to mkonni(at)1stitsolutions.com

Contact: 703-349-1214

Keep the subject line with Job Title and Location

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