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Nice Software Solutions Jobs (NOW HIRING)

Senior Business Consultant, AI

$107K - $131K/yr

... our software solutions. This role involves working with multiple broad groups within NICE and requires proven ability to influence cross-functional teams, both with and without formal authority ...

Ideally payment processing solutions to compliance/operational risk departments in the brokerage ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...

Ensure the proposed sales and solutions capitalize on NICE Actimize strengths and can be ... Proven successful ability to sell $1M Enterprise software/business solutions. * Ability to develop ...

Senior Customer Service Engineer

$19.75 - $27/hr

... their NiCE solutions while achieving their business objectives. About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...

Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ... Minimum of 1-2 years selling AI Software Solutions * Strong understanding of AI technology & its ...

Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ... Minimum of 1-2 years selling AI Software Solutions * Strong understanding of AI technology & its ...

Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ... Minimum of 1-2 years selling AI Software Solutions * Strong understanding of AI technology & its ...

Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be ... Minimum of 1-2 years selling AI Software Solutions * Strong understanding of AI technology & its ...

Lead Software Engineer (Data technologies) Location: Sandy, UT or Atlanta Georgia or Bay Area , CA ... solutions in production * Experience in making Data ready for AI with Semantic layer (Nice to have ...

... solutions capitalize on NiCE Actimize strengths and can be implemented successfully. • ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...

Present technical solutions to both technical and non-technical stakeholders. * Lead proof-of-value ... NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 ...

Lead Software Engineer (Data technologies) Location: Sandy, UT or Atlanta Georgia or Bay Area , CA ... solutions in production * Experience in making Data ready for AI with Semantic layer (Nice to have ...

Principal Software Engineer

Sandy, UT · On-site

$128K - $172K/yr

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're ... Translate business needs into scalable technical solutions * Influence long-term technical roadmap ...

Advanced Services works on customized solutions on NICE products for global customers. You are ... If you are passionate about great software development and care about the quality of your work, you ...

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Nice Software Solutions information

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$48K

$111.8K

$166K

How much do nice software solutions jobs pay per year?

As of Aug 6, 2026, the average yearly pay for nice software solutions in the United States is $111,845.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $130,000.00 per year, depending on experience, location, and employer.
Infographic showing various Nice Software Solutions job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 8% Part Time, and 6% Contract. Highlights an 78% Physical, 3% Hybrid, and 19% Remote job distribution, with an average salary of $111,845 per year, or $53.8 per hour.

Senior Business Consultant, AI

NICE

Remote

$107K - $131K/yr

Full-time

Re-posted 6 days ago


Job description

At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you.
The Senior Business Consultant position within the NICE - AI Center of Excellence Organization offers an exciting opportunity to focus on delivery excellence and drive accelerated ROI from our portfolio of AI solutions. The ideal candidate will bring a strong mix of solution consulting and operations experience, positioning them to lead customers through digital transformations. As a seasoned consultant in a technology company like NICE, you must possess a unique blend of business acumen, subject matter expertise, and technical savvy to deliver significant business impact via our software solutions. This role involves working with multiple broad groups within NICE and requires proven ability to influence cross-functional teams, both with and without formal authority, within a matrixed organization.
Key Responsibilities:
  • Lead consulting projects to drive process improvement and ensure business readiness for optimal adoption and utilization of NICE self-service and AI solutions.
  • Consult with clients to understand their current business and technical processes, self-service needs, and AI implementation requirements.
  • Provide best practice recommendations to design and implement self-service and AI software solutions, ensuring customers fully optimize their business processes and maximize potential.
  • Collaborate with product development teams to provide feedback and suggest improvements based on client experiences.
  • Own and manage senior stakeholder relationships, ensuring active participation and sponsorship throughout the engagement.
  • Build long-term relationships with customers, becoming a trusted advisor.
  • Organize and guide application and data consultants through program leadership, acting as the consulting engagement quarterback.
  • Manage consulting programs with continuous alignment with the entire product implementation program.
  • Establish and monitor progress toward business success criteria for each product and business unit.
  • Map business cases into action items and solution designs.
  • Align launch strategies with use cases and value priorities.
  • Secure buy-in from different stakeholders (internal and external).
  • Provide input into technical project plans, ensuring business requirements and best practices are fully captured.
  • Develop and deliver presentations to demonstrate the value and capabilities of our software solutions.
  • Analyze client data to identify opportunities for process improvement, increased software adoption, and AI-driven insights.

Required Experience:
  • Minimum of 5 years of experience in self-service or AI software domains.
  • Degree in Business, Information Technology, or a related field preferred.
  • Experience with contact center enterprise software, with deep domain experience in digital/unassisted self-service channels (e.g., Google Dialog Flow).
  • Knowledge management expertise.
  • Experience with generative AI in the customer service domain is a plus.
  • IVR/Routing/ACD experience preferred.
  • Experience in business process improvement and customer success.
  • Proven ability to independently handle senior executive audiences and stakeholders, provide thought leadership, and gain strategic partnerships.
  • Led project teams and demonstrated operational performance improvements with significant benefits.
  • Multi-industry experience preferred.
  • Excellent verbal, written communication, and presentation skills are a must.

About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.