Systems Administrator

Summary

CTC Group is seeking a Systems Administrator on our team to provide support required to operate and maintain all hardware and software in compliance with established policies required by the customer for their production and training networks, as well as responsible for establishing and maintaining user accounts and help desk functions for staff and students.

Qualifications

• Bachelor’s degree or advanced degree in computer science, information systems, engineering, or other related discipline.
• Five (5) years of systems admin experience. A high school diploma or GED plus 10 years of systems admin experience would also be acceptable.
• Must meet DoD Directive 8570 IAM Level 1 requirements (Security + at a minimum).
• Experience providing Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution; and providing support for implementation, troubleshooting and maintenance of IT systems.
• Experience managing the daily activities of configuration and operation of IT systems, to include user accounts and workstations.
• Experience installing and maintaining computers, including tablets, laptops, or desktops
• Experience assisting users in accessing IT systems.
• Experience providing support for the dispatch system and remaining involved in the resolution process.
• Experience configuring and managing LINUX, UNIX, and Windows operating systems and installing/loading operating systems software, and troubleshooting.
• Active TS/SCI with polygraph security clearance

• Microsoft Exchange 2013 and 2016; User Activity Monitoring (UAM); IBM Big Fix; VxRail; MS SharePoint; MS Active Directory; MS Windows Desktop Computing; Remote Desktop Management; MS PowerShell Integrated Scripting Engine (ISE); MS Office (Outlook, Word, PowerPoint, Excel, Project, Access); Adobe Professional; Adobe Creative Cloud; Blackboard; Avaya phone systems; Cisco phone systems; Skype for business; New software and systems as the networks evolve.

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Why CTC Group?

As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we recognize that successful partnerships are based on open and direct communication, mutual respect, and the ability to adapt to evolving capabilities. Our cleared employees bring decades of experience supporting customers in the Intelligence and Defense communities. We specialize in providing engineering, technical, operational support, and training services to Federal government, and Mission Operations.

CTC Group provides equal employment opportunities to all employees and applicants without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, genetic information, mental disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner status, gender (including sex stereotyping), medical condition (including, but not limited to, cancer related or HIV/AIDS related) or sexual orientation in accordance with applicable federal and state laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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