Project Manager, Loan Servicing

LendKey, a financial technology firm and leader in "lending-as-a-service" solutions, improves lives by making lending simple for credit unions, community banks, and their customers. LendKey partners with community-based financial institutions helping them to digitally originate loans, and to buy and sell loans with other financial institutions and fintechs.

LendKey's digital lending networks have empowered over 350 financial institutions to offer competitive education and home improvement loan programs and increase their digital presence across various customer acquisition channels. LendKey services more than $2.8 billion in consumer loans and has helped our financial institution clients deploy more than $6 billion in loans since 2009.

We are looking for an experienced project manager with a strong technical background and the ability to manage loan servicing projects, vendor implementation, and internal projects. The role entails end-to-end ownership of the project including: kick-off meetings, scope and gap analysis, producing and keeping to project timelines, managing internal and external stakeholders, using internal integration tools, testing (coordinating and conducting), go-live preparations, and hand-off to business users. This person will also play a key role as the subject matter expert for post-implementation matters. operational

Responsibilities:

• Act as primary contact for management and stakeholders on assigned loan servicing projects; owning status updates, timelines, and coordinating activities
• Perform day-to-day project management, manage project timelines, and highlight any risks to internal and external stakeholders
• Take full ownership of assigned loan servicing projects, work independently while keeping focus on team success
• Perform interactive testing with users who are in the testing phase of the project
• Manage production releases
• Act as an escalation point for each project team as needed

Qualifications:

• Bachelor’s degree in Business (or Management), or related experience preferred
• 5+ years work experience in Project/Implementation management or product management
• 2+ years experience in loan servicing role
• Project management and client integration experience within the financial technology space preferred
• Proven track of kicking off projects and driving them to successful completion
• Ability to understand complex workflows at a high level but well enough to isolate specific components and possible gaps
• Demonstrated problem solving mentality (i.e. identify issues and proactively take the necessary steps to resolve them)
• Ability to manage multiple schedules and commitments within a fluid environment with often shifting priorities
• Experience managing client relationships with operational teams, technical staff, and senior management
• Excellent communication and presentation skills and a professional demeanor

Why work for LendKey?

We have a lot to offer those that are looking to take the next step in their career, including but not limited to:

• Competitive salary
• Bonus structure
• Benefits including medical, dental, vision, and more
• Unlimited PTO
• Stock options
• Creative and transparent company culture
• Growth potential

LendKey is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other basis prohibited by applicable state or federal law. LendKey offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process due to a disability, please let us know at HR@lendkey.com.

About Us

LendKey delivers high-quality consumer loans directly to financial institutions through its digital lending-as-a-service model and indirectly through ALIRO by LendKey, an innovative deal network designed to enable financial institutions to buy, sell and broker loans. The platform delivers the technology, servicing and support that financial institutions need to establish a strong digital presence, acquire loans for their balance sheets, and build lifetime relationships with their partners and consumers. Lenders optimize their offerings by drawing upon LendKey’s fintech platform for demand generation, online decisioning, loan origination, loan servicing, compliance expertise, risk analytics, and proprietary balance sheet options. LendKey currently services more than $2.7 billion in loans and has helped community-capital providers deploy more than $6 billion in loans since 2009. Visit Lendkey.com for more information.

The full-time base salary range for this role in the United States is between $100,000 - $120,000 + bonus and / or commissions + equity + benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as market job location, job-related knowledge, skills, and experience as evaluated throughout the interview process. Your recruiter can share more about the specific pay range for your location during the hiring process.