Senior Functional Consultant

JOB TITLE: Functional Consultant

FLSA STATUS: Exempt

DEPARTMENT: Services

REPORTS TO: Chief Operating Officer

SUPERVISORY RESPONSIBILITIES: No

JOB LOCATION: Remote

TRAVEL: Up to 100%

SUMMARY OF POSITION:

Oracle Utilities Functional Consultant, Nashville, TN. Design solutions, write functional specifications, create, and execute test cases, and implement features for Oracle Utilities solutions; provide utility clients with industry best practices and subject matter expertise for Oracle Utilities solutions; Conduct business process analysis & business requirement gathering sessions with clients. Must possess bachelor’s or foreign degree equivalent in computer engineering or computer science plus 5 years progressively responsible work experience in IT environment and software projects working in the utility industry using Billing and Master Data Management systems. Remote from any US state. Send resume to Stevie Conn, i3 Verticals Management Services, Inc., 40 Burton Hills Blvd, Suite 415, Nashville, TN 37215. This notice is posted in connection with the filing of an application for permanent alien labor certification (“green card”). Any person may provide documentary evidence bearing on the application to the Certifying Officer at the following address: U.S. Department of Labor/ETA, Atlanta National Processing Center, Harris Tower, 233 Peachtree Street, Suite 410, Atlanta, Georgia 30303.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Interface with functional users (business, IT, etc) to define and document functional requirements.
• Provide subject matter expertise in assigned core business unit function and/or business intelligence functions (including but not limited to process improvement, data mining/gathering/quality assessment, reporting, data visualization, etc.)
• Develop, plan, coordinate and execute System Integrated Testing
• Provide application analysis for Information Technology and client base.
• Identify opportunities for improvement within the system and make recommendations on how users can best utilize the product to accomplish their functional objectives.
• Work with business units to deliver completely implemented solutions to the end user community by leveraging best practices of the core applications.
• Conduct client training on new or revised processes, procedures, and computer-based applications.
• Create various business documents, future business processes, functional and configuration documents that adhere to project standards.
• Conduct business process analysis & business requirement gathering sessions with clients.
• Assist in business processes development per business requirements and create business scenarios.
• Communicate with stakeholders to understand business processes to translate into technical requirements and designs.
• Document and analyze business processes and develop detailed user requirement and functional specification documents.
• Identify & document gaps between system and business processes

MINIMUM QUALIFICATIONS (EDUCATION AND EXPERIENCE):

• Bachelor’s degree in the field of business administration, finance, or information systems or five to seven years related work experience.
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development.
• Excellent leadership, communication (written and oral) and interpersonal skills
• Working knowledge of Windows office systems.
• Excellent understanding of the organization’s goals and objectives.
• Ability to continue education on structured methodologies such as FADE, SDLC, Agile, and other best practices.

PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE):

• Configuration experience with Oracle Utilities Suite: Customer Care and Billing (CC&B), Meter Data Management (MDM), Service Order Management (SOM) and Operational Device Management (ODM) preferred.
• Experience in Customer Information Systems, preferably in utility industry or industry with similar functionality.
• Experience with customer portal systems such as interactive voice response or website self-service.