Front Desk Agent/ Concierge

LOTTE Hotel Seattle, LLC.

Seattle, WA

$25 Hourly
Vision , Medical , Dental , Paid Time Off , Retirement
Full-Time

Job Description

JOIN LOTTE

LOTTE HOTEL SEATTLE is hiring passionate and talented hospitality professionals to join our next journey in Seattle and share a great story that pursue love, freedom, and life to move the hearts of our guests. We are hiring professionals who are looking for a place that inspires them, challenges them, and makes them proud of where they work.

We invite you to join us today.

PURPOSE OF POSITION:

Reporting to the Director of Front Office Manager, the Front Desk Agent/ Concierge is responsible for all registration desk responsibilities including check in and check out. The Front Desk Agent will assist with the sales and assignment of rooms. The Front Desk Agent will also assist with the delivery of an elevated guest experience.

THE IDEAL CANDIDATES WILL HAVE:

EDUCATION: High School Diploma or its equivalent. Bachelor’s degree or higher
in related field preferred.

EXPERIENCE: Experience in guest services preferred.

Previous experience with Opera preferred.
Knowledge of a second language preferred.
Must have excellent communication skills.
Excellent organizational skills.
Possess a gracious, friendly, and fun demeanor.
Ability to multitask, work in a fast-paced environment and have a high-level attention to detail.
Ability to work independently and to partner with others to promote an environment of teamwork.
Results oriented with the ability to be flexible and work well under pressure.
Excellent interpersonal skills with strong written and verbal communication abilities.
Ability to work a flexible schedule: weekends, holidays, AM, PM, overnight and overtime when needed.

BENEFITS AT LOTTE: