Social Care Specialist (Baltimore Community Champion)

CareAdvisors is a technology company on a mission to dismantle barriers to care for vulnerable and underserved communities. We're looking for a passionate Social Care Specialist to join our team in Baltimore, MD. In this contract-to-permanent role, you'll wear two hats: becoming a trusted subject-matter expert to Associate-level team members and serving as a local champion for the Baltimore community. 

Responsibilities:

• Trusted Social Care Specialist:

  • Manage complex cases through communication with patients, caregivers, and social workers.
  • Leverage deep knowledge of Medicaid and other government benefits to guide clients through applications.
  • Offer information and referrals to community services, ensuring smooth transitions.
  • Document cases meticulously in EHR systems.
  • Collaborate with the Social Care Manager on outreach efforts to expand resident knowledge of resources.

• Baltimore Community Champion:

  • Build relationships and trust within Baltimore communities, especially with vulnerable populations and with local community organizations 
  • Design and implement impactful outreach strategies that address community needs.
  • Lead in-person outreach efforts at community events, connecting residents with resources.
  • Lead and conduct home visits, providing personalized support and assistance as needed.
  • Serve as a liaison between CareAdvisors and Baltimore residents, ensuring their voices are heard.

Qualifications:

• Bachelor's Degree in Human Services or related field (or commensurate experience).
• 4+ years of experience in a hospital, social services setting, or community outreach.
• Strong understanding of case management, Medicaid, and government benefits (or 4+ years in behavioral health).
• Bilingual a plus (Spanish preferred).
• Excellent interpersonal and social skills to connect with diverse populations.
• Strong written and verbal communication to effectively advocate for members.
• Valid driver's license, proof of insurance, and access to a vehicle.
• Proficiency in computer applications and willingness to learn new technologies.

Compensation & Benefits:

• Salary: commensurate with experience
• Flexible schedule - we can work with you around your other commitments
• Part-time, Contract to start; ideally we are looking for a long-term Baltimore hire after a 3 month contract
• Remote work environment in a field setting
• Opportunity to transform into a full-time role based on company and team member performance in the field
• Opportunity to make a real difference in the lives of Baltimore residents

Join CareAdvisors and be a force for positive change in Baltimore!

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