HVAC Office Administrator

One Hour Heating & Air Conditioning of O'Fallon, MO

O'Fallon, MO

Expired: 16 days ago Applications are no longer accepted.

$18 to $21 Hourly
Vision , Medical , Dental , Paid Time Off , Retirement
Full-Time

Job Description

Benefits:

401(k) matching
Competitive salary
Training & development

HVAC Office Administrator
One Hour Heating & Air Conditioning of O Fallon, Missouri 63366

Pay:
$18.25 to $20.85 an Hour

Shift and Schedule for Work Balance:

Year Around Work
Day Shift Work
Monday Friday

Additional Benefits:

Competitive Salary
Commission
401(k) matching
Dental Insurance
Health Insurance
Vision Insurance
Opportunities for advancement
Paid Time Off
Paid Training
Great Work Environment
Work/Life Balance

Location:
O Fallon, MO 63366

Full job description:
One Hour Heating and Air Conditioning of O Fallon, we believe in our 5 core values; Integrity, Quality, Accountability, Customer Focus, and Respect. We value our customers, and our employees and the synergy they bring together with serving our communities. We believe in bringing the best solution to bringing comfort to every home.
We respect, take care of our employees, and train our employees so they can bring the best comfort solution to our customers.
We have lots to offer to all of our employees from learning new trade skills to developing a career into a leadership role. Your effort will lead you to the path you choose.

Job Summary:
HVAC Office Administrator will answer incoming client calls, and provide options for service appointments, warranty, and sales appointments. Interact with customers on inquiries, and provide optimum solutions that best suit customers' HVAC needs. Handle customer complaints. Assists with supervising and dispatching all scheduled service, warranty, and maintenance appointments. Submit accounting/payroll details for completed jobs. Handle Miscellaneous office duties.

Essential Jobs and Duties:

Handle Customer complaint
Submit accounting/payroll details for completed jobs
Success ware software experience plus (Will Train)
Microsoft: Excel, Word, and PowerPoint
Strong communication skills
Offer Club Memberships (Commissions Earned)
Follow up with Club Membership clients to ensure customer satisfaction
Learn HVAC products and services offered
Understand HVAC Systems, and components, efficiency ratings, and installation requirements
Find solutions to customer concerns
Explain warranties on new equipment sales and program benefits
Participate in all company-sponsored training classes
Maintaining a courteous demeanor with all customers and associates

Qualifications:

Must have 2+ years of customer service (HVAC Experience a plus)
GED or High School diploma or equivalent
Professional strong communication, and customer service skills
Energetic and motivated personality
Microsoft Office Skills: Word, Excel, and PowerPoint
Able to handle multi-tasks
Organized and pay close attention to details
Ability to pass background and drug screening tests

Join our family-oriented company, drive growth, foster teamwork, and enhance customer satisfaction
Residential and light commercial HVAC Install and Services

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.