Office Manager - Portsmouth, VA

Join a Team Making a Real Impact on Lives!

At Health Connect America, we are committed to fostering growth, belonging, and wellness for our teammates while providing meaningful mental and behavioral health services to our community.

What Will I Be Doing?

• Provide administrative and office support to the Program Director, other members of management, and all direct service providers in the region.
• Serve as the first point of contact for all clients, visitors, applicants, and employees, offering excellent customer service.
• Perform general office duties, including answering phones and emails, ordering supplies, maintaining record management systems, preparing for meetings, and ensuring the office is presentable and organized.
• Coordinate and complete onboarding processes and training for all new hires.
• Manage billing processes handled in the office, including insurance verifications and state billing directives from the Revenue Cycle Manager.

Am I a Good Fit?

Successful team members demonstrate:

• Sensitivity and a passion for serving vulnerable individuals and families.
• The ability to work independently and manage time effectively.
• Collaboration skills to work with a team to achieve goals.

Qualifications:

• High School diploma is required.
• At least 3 years of work experience in an administrative support position is required.
• Experience with insurance verifications and billing is preferred. 
• Experience working in the behavioral/mental health field is preferred.
• Office open Monday through Friday, 9-5. Full time hours will require flexibility to meet needs of Outpatient services one evening per week. 

Pay Range: $14 - $16 per hour, based on experience.

Health Connect America and its companies are a multi-state, community mental health, behavioral health, family preservation, and therapeutic foster care services provider(s). It is the mission of Health Connect America to create quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.

We encourage wellness for our staff by offering competitive compensation and benefits to our full-time team members including medical, vision/dental, 401K, Health Savings Account with company contribution, and paid time off. We also offer an Employee Assistance Program including 8 counseling sessions per year to promote emotional wellbeing.

Health Connect America and its companies are an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.

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